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Acura of Johnston

Johnston, IA

4.7
1,234 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,234 reviews

November 03, 2021

Always quick and easy service. Always goes over what needs to be worked on and upcoming services. Great people! More

by calvinlovan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears, Lake Hardy
Nov 04, 2021 -

Acura of Johnston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 02, 2021

The folks at Acura of Johnston made my leasing experience very easy and pleasant. They are customer oriented. More

by RANDJDAVENPORT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Georan Churchill, Jack Bryant, Andi Zenkovic
Nov 02, 2021 -

Acura of Johnston responded

Rand, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 02, 2021

We have own 5 Acura RLs and all have been very good cars We have had all of the service work done at Acura of Johnston Thank you Scott Michael A More

by MARGETSINGINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LeeRoy Ruiz, Scott Mears
Nov 02, 2021 -

Acura of Johnston responded

Marget, Thank you for choosing Acura of Johnston, your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 02, 2021

I did recommend this dealer ship my cousin bought a MDX a few days later More

by geo7r@aol.com.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Mesenbrink, Andi Zenkovic
Nov 02, 2021 -

Acura of Johnston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 01, 2021

Worked in a timely manner to get things going and continuing smoothly. They were very helpful and respectful of understanding where I was at and still being able to work with me to get the deal done! More

by TEYLOR.RINDONE99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Remy
Nov 02, 2021 -

Acura of Johnston responded

Thanks for your feedback, Teylor, on your recent visit to Acura of Johnston. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 30, 2021

Outstanding salesmen by the name of Hasan helped me on my car purchase, was able to secure financing and because I live out of state handled the shipping process for me, great dealership and awesome manageme More

by bigtime72964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Mesenbrink, Hasan Muratovic
Nov 01, 2021 -

Acura of Johnston responded

Thank you for choosing Acura of Johnston, your feedback and rating mean a lot to us. We're glad Hasan was able to help, and we hope to see you again! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 30, 2021

Hasan was terrific to work with. Everything went as expected. Everyone was pleasant and easy to work with. From the lovely lady cashiering at the front desk to the finance manager. I would definitely w More

by brycemonson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't get the front desk gals name but she was terrific too, Alen Zenkovic, Hasan Muratovic
Nov 01, 2021 -

Acura of Johnston responded

Bryce, Thanks for sharing your thoughts about your experience with Acura of Johnston. Hasan and our team appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 28, 2021

I appreciate the ability to schedule service and secure a loaner or drop in for an oil change and get service completed within an hour or two. While I wait, i appreciate the accommodations to work remotely, More

by COURTNEY DREYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Oct 29, 2021 -

Acura of Johnston responded

Thank you for sharing your thoughts about your experience with Scott here at Acura of Johnston, Courtney. We appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 28, 2021

Had a great experience, went super smooth Hasan was very helpful and informative. Got an AMAZING deal and it was done quickly as well. They actually worked hard to get me a better interest rate. Couldn’t ha More

by jakewells64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Hasan Muratovic
Oct 29, 2021 -

Acura of Johnston responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Hasan here at Acura of Johnston. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 27, 2021

It’s is always easy getting work on my car done. Thanks for being flexible More

by CHRISTINE240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Oct 28, 2021 -

Acura of Johnston responded

Thank you for your very kind review, Christine. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Johnston. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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