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Acura of Johnston

Johnston, IA

Overview
Reviews
4.7
1,234 Reviews
Call Dealership (515) 446-3581
View Awards

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,234 reviews

November 17, 2021

Team is responsive and focused on delivering quality service. Easy quick solutions with the customer in mind. More

by rclausen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Douangsithi, Lake Hardy
Report | Print
Nov 17, 2021 -

Acura of Johnston responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 17, 2021

Great experience, purchased Murano from Hasan. Thank you Hasan for working with me to a good deal. More

by joycey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
Report | Print
Nov 17, 2021 -

Acura of Johnston responded

Thank you so much for choosing Acura of Johnston! Congrats on your new Murano, and let Hasan know if we can be of any more assistance! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 13, 2021

Hasan and Sales Manager (Craig) made the purchase process very easy and convenient. They were extremely accommodating. Love my TLX! More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
Report | Print
Nov 14, 2021 -

Acura of Johnston responded

Frank, It's great to hear that Hasan and Craig were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new TLX! Thanks again for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 11, 2021

Simplest and easiest car buying experience I’ve ever had! Hasan and the team were very helpful, kept me informed about my purchase, and we’re incredibly professional. More

by GARRETT.HUFFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Craig Mesenbrink, Jack Bryant, Hasan Muratovic
Report | Print
Nov 12, 2021 -

Acura of Johnston responded

Thank you, Garrett, it's fantastic to hear that Hasan and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 08, 2021

Great, reliable works around you’re schedule. Quick with their work! The workers are lovely and very kind. More

by SEHOSSOW61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Report | Print
Nov 08, 2021 -

Acura of Johnston responded

We are very happy to hear Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 07, 2021

No one responded to my request for information on the vehicle I was interested in until 2 days later. I even called and was told someone would get back to me. So I tried to reach out 3 different times. A More

by Johnston Mom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who answered the phone and told me they would get back to me. , Haylee Law
Report | Print
Nov 24, 2021 -

Acura of Johnston responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 06, 2021

Great people Good DealsVery hands on with us today on Great people Good Deals Very hands on with us today on Sale on a 2016 Chevrolet Silverado 1500 High Country....Thanks Hasan for All your help More

by rljackson75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Hasan Muratovic
Report | Print
Nov 07, 2021 -

Acura of Johnston responded

Congratulations on the purchase of your Chevrolet Silverado! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Hasan delivered such a great experience. We look forward to working with you again in the future. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 05, 2021

I had a really great experience getting an oil change done on my vehicle. Luke was good, courteous and efficient. More

by rnarsian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lake Hardy
Report | Print
Nov 06, 2021 -

Acura of Johnston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 03, 2021

The customers service is great and the extra watch that is available is awesome and the waiting area More

by NATHANPAIH
Recommend Dealer
Yes
Employees Worked With
Scott Mears, Dominic Bazzocco Jr
Report | Print
Nov 04, 2021 -

Acura of Johnston responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 03, 2021

Quickest car sale I’ve ever had. Drove one & 3 weeks later my car was delivered 3 hours away. I signed my name 217 times & the driver took my other car with him. Muris was great. More

by KERRIRIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Muris Hodzic
Report | Print
Nov 04, 2021 -

Acura of Johnston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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