Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Acura of Johnston

Johnston, IA

Overview
Reviews
4.7
1,235 Reviews
Call Dealership (515) 446-3581
View Awards

5138 Merle Hay Road

Johnston, IA

50131

Directions

By Type

Showing 1,235 reviews

December 20, 2021

Professional dealership that I trust to take care of my vehicle -timely and friendly service More

by CATHY01
Recommend Dealer
Yes
Employees Worked With
Lake Hardy
Report | Print
Dec 20, 2021 -

Acura of Johnston responded

Thank you, Cathy! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Johnston. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 20, 2021

Service was performed efficiently. Everything was explained to me, and my questions were answered. I was fully satisfied with the service. More

by BANYARRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Report | Print
Dec 20, 2021 -

Acura of Johnston responded

Thank you! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Johnston. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 20, 2021

Technician did a great job. Responded well to my concerns. Service mgr dismissed my concerns. My not return More

by curtned
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lake Hardy
Report | Print
Dec 20, 2021 -

Acura of Johnston responded

Thank you so much for your excellent review! We are so glad that Lake had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Acura of Johnston. Please don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 18, 2021

Experience was pleasant and the manager was very informative on diagnostic procedures and potential issues with our vehicle. The vehicle runs better and gets better mileage after the valve job and More

by TBF108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Report | Print
Dec 19, 2021 -

Acura of Johnston responded

We are very happy to hear Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 16, 2021

Very helpful staff they were very helpful and made the buying process smooth and quick More

by SPORTSMUTANT1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muris Hodzic, Jack Bryant, Clinton Burkhall
Report | Print
Dec 16, 2021 -

Acura of Johnston responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 16, 2021

Good reliable service. Good advice given for care of vehicle. Personable service representatives. Very efficient service More

by MEPANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LeeRoy Ruiz, Scott Mears
Report | Print
Dec 17, 2021 -

Acura of Johnston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 13, 2021

They are very friendly and do their best to make sure my car gets the service it needs. My only issue is being charged for services that should be free to me. I am charged for services purely because of a l More

by ONEPATSYJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have no idea
Report | Print
Dec 13, 2021 -

Acura of Johnston responded

Patsy, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 10, 2021

Tyler was very nice and helpful! The wait was as expected! Thank you for your service! More

by Fireflan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Dec 10, 2021 -

Acura of Johnston responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 08, 2021

Everything is good I’m happy to have my car service with the dealer thanks More

by PHILSENSOUKPDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears, Arnes Sacic, Billy Douangsithi, Noah Dolan, Spencer Ridgway, Tempest Wetrich, Thomas Luong, Thomas Ridge, Lake Hardy
Report | Print
Dec 09, 2021 -

Acura of Johnston responded

We appreciate your business and our team looks forward to serving you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

December 08, 2021

I enjoyed doing business with Acura. It is good quality, workers were great and kind. More

by KHEKCAM1
Recommend Dealer
Yes
Employees Worked With
Alex Remy
Report | Print
Dec 09, 2021 -

Acura of Johnston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

1
...
15
16
17
...
124