![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Acura of Johnston
Johnston, IA
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
New car purchase Brian was great to work with. Was very efficient and didn't waste my time. He is very knowledgeable about Acura cars which helped the sales process Brian was great to work with. Was very efficient and didn't waste my time. He is very knowledgeable about Acura cars which helped the sales process tremendously. More
New car purchase/lease Brian and Jazz were both very easy to work with. Brian explained the lease option to my satisfaction and was quite knowledgeable about the vehicle. He Brian and Jazz were both very easy to work with. Brian explained the lease option to my satisfaction and was quite knowledgeable about the vehicle. He answered all of my questions. Very personable and friendly. Jazz explained all of the financial forms and was also very personable and friendly. More
Great experience, people, and car Great cars and great people! Elvis was very knowledgable and honest, down to earth. He helped me with my trade in and was very patient, really takes c Great cars and great people! Elvis was very knowledgable and honest, down to earth. He helped me with my trade in and was very patient, really takes care of the customer. He helped me find a great car for a great deal. He is highly recommended as well as this dealership. More
Headlight Replaced Dropped by the dealer, the blub was in stock and I was in and out in no time and got a free car wash. Excellent!! Dropped by the dealer, the blub was in stock and I was in and out in no time and got a free car wash. Excellent!! More
Successful / Productive Day at Acura of Johnston I've spent a fair amount of time looking for a vehicle that will fit all my needs. (family, luxury, not too big/not too small, budget and other crazy I've spent a fair amount of time looking for a vehicle that will fit all my needs. (family, luxury, not too big/not too small, budget and other crazy needs I have). Going to Acura of Johnston, and Elvis in particular truly paid off for me. Elvis got me in the car that was just perfect for my family, while still staying in my budget! I love my Acura MDX and will definitely be back when ready to purchase again. I highly recommend Elvis as he truly understands the customers needs rather than just selling the car. Don't want to forget to mention an outstanding work by Tim in the financing office. What a great deal! What an awesome way of going through all the paperwork and explaining all the options we as buyers have through Acura. More
Always good I bought my first acura in 1992 and just can not see owning a different type of car. First the cars are terrific and the dealership/service center is I bought my first acura in 1992 and just can not see owning a different type of car. First the cars are terrific and the dealership/service center is always excellent so far. Thank-you More
Hit and miss The service and Matt were fantastic. The manager and sales staff have not returned my calls promptly over the past two months. I know they are remodel The service and Matt were fantastic. The manager and sales staff have not returned my calls promptly over the past two months. I know they are remodeling ,but More
Oil change Great service. Took care of items needed services/repairs without being asked. Kept customer informed. Very knowledgeable and provided info. Very nice Great service. Took care of items needed services/repairs without being asked. Kept customer informed. Very knowledgeable and provided info. Very nice and prompt. Was able to answer all questions and provided useful info. More
Great service w/ a positive attitude and vibe!!! I have had an Acura for over 14 years and Matt has to be the very best at getting the vehicle done in a timely manner. If something needs to be done I have had an Acura for over 14 years and Matt has to be the very best at getting the vehicle done in a timely manner. If something needs to be done he explains it thoroughly so we can make an informed decision. If I need a loaner vehicle he'll get that for me. It has been a pleasant experience every time. Jeremy and Mackenzie are very good too as I have had the pleasure of dealing with them many times. More
Great service, accommodating, good work Matt is always more than accommodating in making sure I get a loaner vehicle when I bring in my car for service. He's always prompt and efficient in g Matt is always more than accommodating in making sure I get a loaner vehicle when I bring in my car for service. He's always prompt and efficient in getting me checked in and out. Matt is always friendly and is truly concerned with making sure I have the best customer service experience possible. He's great to work with. More