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Acura of Johnston

Johnston, IA

Overview
Reviews
4.7
1,234 Reviews
Call Dealership (515) 446-3581
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5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,234 reviews

February 16, 2022

They took care of my tire issue and kept me informed. Scott is great to work with More

by rswalve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Report | Print
Feb 17, 2022 -

Acura of Johnston responded

Thank you for the kind words for Scott and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 14, 2022

This dealership is top notch with an outstanding sales team offering the best vehicles at competitive prices! We were satisfied with all aspects of our car buying experience with Johnston and wouldn't he More

by SALLYPOHLMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Andi Zenkovic, Kacei Sheridan, Nicole Quang
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Feb 15, 2022 -

Acura of Johnston responded

Sally, thank you for your feedback on your recent visit to Acura of Johnston. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 14, 2022

Acura of Johnston does great service work. The technology to make an appointment online is restricted to service codes. Be prepared to call if you need anything else. More

by billyamymorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Report | Print
Feb 15, 2022 -

Acura of Johnston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Acura of Johnston. Please don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 12, 2022

We have done a lot of business with Acura. We love our Cars. Thank you. More

by Glen11mdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears, Arnes Sacic, Billy Douangsithi, Noah Dolan, Spencer Ridgway, Tempest Wetrich, Thomas Luong, Thomas Ridge, Lake Hardy
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Feb 14, 2022 -

Acura of Johnston responded

Thank you! We appreciate your business, Glen, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Johnston. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 11, 2022

Made it super easy to find the car I wanted, plan for the transition from my old car to the new one and spent a total of 15 mins doing paperwork. Awesome! More

by Desireemomof3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Alex Remy
Report | Print
Feb 12, 2022 -

Acura of Johnston responded

Thanks for sharing your thoughts about your experience with Acura of Johnston. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 09, 2022

Great bunch of guys. I have been buying Acura for the last 9 years. Great vehicle More

by TBONE1014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bryant
Report | Print
Feb 09, 2022 -

Acura of Johnston responded

Congratulations on your new vehicle! We are so glad that Jack had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 09, 2022

I’ve done my service at Acura or Johnston since I purchased the car. They communicate well, are done when promised and never leave me with surprises. More

by J134654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Scott Mears
Report | Print
Feb 10, 2022 -

Acura of Johnston responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 09, 2022

Timely service. Was not aware of the new way to show you the service being done on the phone. More

by PSMITTY08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Report | Print
Feb 10, 2022 -

Acura of Johnston responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 08, 2022

Staff was responsive and helpful. They highlighted potential issues, but didn't push me to make any repairs I didn't want to at this particular time. More

by RBAXTER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Report | Print
Feb 08, 2022 -

Acura of Johnston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 08, 2022

Clean Friendly faster service to get any car services Clean Friendly faster service to get any car services done. The services guys are very helpful any questions. More

by lewangu4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears, Noah Dolan, Spencer Ridgway, Thomas Ridge
Report | Print
Feb 08, 2022 -

Acura of Johnston responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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