Acura of Johnston

2011 RDX purchase and service Bought used 2011 RDX on Monday 1/2/17. On way home, heard noise when brakes applied. Called salesman TJ. Drove a couple more days but still making Bought used 2011 RDX on Monday 1/2/17. On way home, heard noise when brakes applied. Called salesman TJ. Drove a couple more days but still making noise and scheduled service appointment for 1/10/17. Got a loaner car for the day. Jeremy had rear brake pads and rotors replaced. Not happy about taking car in but satisfied with problem resolution. No cost to fix as expected. More

Always superior service. Jeremy listens to what I want, explains his recommendations, and I trust what he suggests. The whole service team is great. They are what other dealer Jeremy listens to what I want, explains his recommendations, and I trust what he suggests. The whole service team is great. They are what other dealerships should strive to be like. I trust their knowledge and they make me feel comfortable. Thank you Jeremy and the Acura of Johnston Service team. More

Alen was very nice to work with The only negative I have is pressing the e Price button never got me an e Price. But Alen was very nice and nobody from the dealership put any pressur The only negative I have is pressing the e Price button never got me an e Price. But Alen was very nice and nobody from the dealership put any pressure on me to either buy the car or ant add-ons. They also never trashed my trade-in, even though reaching an agreed upon pri e took some work. Those last two points impressed me quite a bit and we're not common to my car buying experience. I'm a believer that the buyer rarely knows if they got the best deal possible but I was happy with the price I paid. More

Easy in and out. Service rep met me at the door and took care of me from there on. Only needed an oil change but rep suggested a tire rotation which was a good call. Service rep met me at the door and took care of me from there on. Only needed an oil change but rep suggested a tire rotation which was a good call. More

Excellent Service Lil Change and get LKAS looked at as it was not working. Service team provided me with their service bulletin stating an aftermarket windshield may i Lil Change and get LKAS looked at as it was not working. Service team provided me with their service bulletin stating an aftermarket windshield may interfere with LCAS and the Acura Watch features. I took this bulletin to Satellite in Ames Iowa and the manager agreed to replace glass with OEM glass. Thank Jeremy for the documents and the advice. More

Fast & Friendly Service Came in for an oil change - fast service and friendly staff! Thought we needed a new battery, but they tested it and were honest with us that we didn' Came in for an oil change - fast service and friendly staff! Thought we needed a new battery, but they tested it and were honest with us that we didn't need one at this time. We really appreciated that. More

Professional! Matt Johnson and his service team are always responsive and professional. All repairs are done right the first time, and the dealership is great abou Matt Johnson and his service team are always responsive and professional. All repairs are done right the first time, and the dealership is great about providing transportation and being flexible with vehicle pick-up. It is a big reason why I would consider purchasing another Acura. More

Good service Waited while service was done. Hour later I was on my way. Treated good by staff. Wait area was good cofffe and tv. Good display of the new models. Waited while service was done. Hour later I was on my way. Treated good by staff. Wait area was good cofffe and tv. Good display of the new models. More

Great Service!!! I have experienced nothing but great service from the service team at Acura. On my last visit, Matt was so kind to work me in for an oil change when I have experienced nothing but great service from the service team at Acura. On my last visit, Matt was so kind to work me in for an oil change when I showed up on a Saturday for the express oil changes that are only available Monday - Friday!!! I was extremely appreciative of his efforts. More

Great team! I always have great service, love the car wash. The team is always professional and courteous. Time of service was less than expected. I appreciate I always have great service, love the car wash. The team is always professional and courteous. Time of service was less than expected. I appreciate the ride home! Matt and Jeremy have helped me through 4 different Acura's and they are great to work with! More