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Acura of Johnston

Johnston, IA

4.6
1,230 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,230 reviews

February 28, 2022

Dealership was friendly and worked to make the customer happy. Dealership was quick to answer any questions I had and provided excellent service. More

by Stacey Enloe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Burkhall, Alex Remy
Mar 01, 2022 -

Acura of Johnston responded

Stacey, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 28, 2022

Took advantage of a disabled vet that went in to refinance his car for a lower payment. Instead of helping him they talked this person with a mental disability into trading his car he owns in for a More

by Shannon Peterson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alen Zenkovic, Georan Churchill, Craig Mesenbrink, Jack Bryant, Adi Dupanovic, Clinton Burkhall
Mar 17, 2022 -

Acura of Johnston responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 24, 2022

Service rep kept me informed dutt try I got my visit every step of the way More

by Curt Lack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember nsme
Feb 26, 2022 -

Acura of Johnston responded

Thank you for choosing Acura of Johnston, Curt. We appreciate your business and hope to see you again soon! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 20, 2022

I went to 5 dealerships on Thursday. Alex was the only one who greeted me and even asked my name. He was professional and very knowledgeable. He went the extra mile to find me exactly More

by molliemcbloom2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Remy
Feb 21, 2022 -

Acura of Johnston responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Alex and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 20, 2022

Think it's to eexpensive. , work was excellent. Technical was knowledgeable. Work was done as promised. More

by bc9573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears, Arnes Sacic, Billy Douangsithi, Noah Dolan, Spencer Ridgway, Tempest Wetrich, Thomas Luong, Thomas Ridge, Lake Hardy
Feb 21, 2022 -

Acura of Johnston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 19, 2022

Awesome sales team that went above and beyond to find my perfect car! Thoroughly answered all my questions no matter how many I asked or what time of day it was More

by JOYOLSON02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Andi Zenkovic, Clinton Burkhall
Feb 19, 2022 -

Acura of Johnston responded

Congratulations on your new purchase, Joy! Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 16, 2022

They took care of my tire issue and kept me informed. Scott is great to work with More

by rswalve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Feb 17, 2022 -

Acura of Johnston responded

Thank you for the kind words for Scott and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 14, 2022

Acura of Johnston does great service work. The technology to make an appointment online is restricted to service codes. Be prepared to call if you need anything else. More

by billyamymorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Feb 15, 2022 -

Acura of Johnston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Acura of Johnston. Please don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 14, 2022

This dealership is top notch with an outstanding sales team offering the best vehicles at competitive prices! We were satisfied with all aspects of our car buying experience with Johnston and wouldn't he More

by SALLYPOHLMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Andi Zenkovic, Kacei Sheridan, Nicole Quang
Feb 15, 2022 -

Acura of Johnston responded

Sally, thank you for your feedback on your recent visit to Acura of Johnston. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

February 12, 2022

We have done a lot of business with Acura. We love our Cars. Thank you. More

by Glen11mdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears, Arnes Sacic, Billy Douangsithi, Noah Dolan, Spencer Ridgway, Tempest Wetrich, Thomas Luong, Thomas Ridge, Lake Hardy
Feb 14, 2022 -

Acura of Johnston responded

Thank you! We appreciate your business, Glen, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Johnston. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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