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Acura of Johnston
Johnston, IA
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They didn't have a service vehicle as promised, didn't complete the service or provide updates when promised that day, and dropped off my vehicle at the WRONG HOUSE the following day because they never co complete the service or provide updates when promised that day, and dropped off my vehicle at the WRONG HOUSE the following day because they never contacted me as promised to let me know they were dropping it off. They were lucky my vehicle will still there at the end of day when I found out they dropped it off at the wrong house w/ the keys in the vehicle when I contacted them not vice versa. I can't believe they randomly dropped of my vehicle and never even confirmed my address nor ever contact me about dropping off my vehicle More
Jimmy was awesome! One of the best car buying experiences I’ve had. He made us feel comfortable and went above and beyond to deliver what we wanted and didn’t even hesi One of the best car buying experiences I’ve had. He made us feel comfortable and went above and beyond to deliver what we wanted and didn’t even hesitate to drive 20min out of his way to do an exchange. Great experience at Acura of Johnston! Highly recommend! More
Michael was knowledgeable, kind, and quickly moved us through the process. Everyone we interacted with, even including a few folks in service department were great! through the process. Everyone we interacted with, even including a few folks in service department were great! More
Sidney McField worked with us and was very professional in his presentation. Quickly made us an offer that worked well for our needs without the back and forth hassle in his presentation. Quickly made us an offer that worked well for our needs without the back and forth hassle More
Recently purchased a used vehicle from Kirk at Johnston Acura. Both he and the finance department were very pleasant to work with and were able to give me a better deal than I would have gotten elsewhere. Acura. Both he and the finance department were very pleasant to work with and were able to give me a better deal than I would have gotten elsewhere. I would recommend this dealer for the ease of doing business with them, and the quality of the people. More
I am editing my review. My initial experience wasn't an overall pleasant one. HOWEVER, they reached out to rectify the matter and did so promptly. I knew I wanted the car b My initial experience wasn't an overall pleasant one. HOWEVER, they reached out to rectify the matter and did so promptly. I knew I wanted the car before I walked in the dealership. My previous car was a 2015 Acura RDX. I had searched for quite awhile for the features, price and mileage. Beautiful 2017 Acura RDX I now have! I will mention that out of state buyers will need to include registration taxes in their financing, so keep that in mind. And pay attention to everything in the final paperwork. Thank you Craig for reaching out and making the purchase a happy one. I do love the car! More