Acura of Honolulu
Honolulu, HI
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Quick, courteous, relaxing, and friendly service! Outstandi! Outstandinge service was great!!! Service representative Jacob Pokipala provided outstanding service, it was relaxing, comfortable, and quick, the shu Outstandinge service was great!!! Service representative Jacob Pokipala provided outstanding service, it was relaxing, comfortable, and quick, the shuttle driver Roger, (I think that was his name), was also very hospitable, and drove me back to work, in a very nice, clean, and comfortable Acura MDX...great ride! Please also note, that I made my appointment online at 730am that morning, for a 9am appointment, and all transitions occurred very quickly and smoothly...even the lounge or waiting area was very comfy More
Excellent Service I received an outstanding service from Mr. Larry Yip and his staff. I want give them kudos, for the VIP Treatment from my arrival, driving me back I received an outstanding service from Mr. Larry Yip and his staff. I want give them kudos, for the VIP Treatment from my arrival, driving me back to my work, picking me up, completing my service, and a carwash to finish it off . Overall a truly exceptional service experience. More
Better than exceptional! The service I received yesterday, from the moment I stepped out of the car until I got back in, is best described as world-class!!! The service I received yesterday, from the moment I stepped out of the car until I got back in, is best described as world-class!!! More
Awesome service Service was fast and excellent, and Paul was being so helpful. Manager was very accommodating was running to about closing but they still let me in. T Service was fast and excellent, and Paul was being so helpful. Manager was very accommodating was running to about closing but they still let me in. Thanks to Ms. Chanel. More
One of the best dealerships on Oahu!! Me and my boyfriend have gone to probably more than 15 different dealerships in oahu private/offical combined. We had a couple deals that almost went Me and my boyfriend have gone to probably more than 15 different dealerships in oahu private/offical combined. We had a couple deals that almost went through but didnt and were frustrated with how long the buying process took. Then we met Shawna from Acura Honolulu and she was so consistent with her communication via text message. She answered our questions straightforwardly without beating around the bush. Our first car that we were interested wasnt quite our fit but she helped us find a different car closer to what we were actually looking for. We went in again to see the car and test drove it once. We took a couple days to think about it and eventually returned bc shawna was so good at her communication and was so honest about things. We went in again and bought the car and the process didnt take that long- it was quick and very well done. We drove out with our new SUV... and finally concluded our 2 month long search for a good car! If anyone is looking for a trustworthy dealer, go ask for Shawna at Acura More
Acura MDX Was able to get all my questions answered and helped me find the best deal/finance package that was the best for me. Would definitely go back. Was t Was able to get all my questions answered and helped me find the best deal/finance package that was the best for me. Would definitely go back. Was the most helpful dealership on the island and I went and visited at least 5 non-acura dealers on Oahu. More
Prompt and courteous service Paul explained what was going to happen, estimated cost of service and estimated time of completion which were all very accurate. The shuttle got me Paul explained what was going to happen, estimated cost of service and estimated time of completion which were all very accurate. The shuttle got me back to my office in plenty of time for my first patient. All in all very stress free service. Thank you Paul and shuttle driver. More
Happy with the service Went to see Larry Yip for my B1 service. He was great as always. He had me in and out, even before my appointment time. I caught a shuttle back to wor Went to see Larry Yip for my B1 service. He was great as always. He had me in and out, even before my appointment time. I caught a shuttle back to work and my car was done before the promised time. Shuttle driver came to pick me up at the exact time i requested. Both drivers were awesome (thanks, Roger and Joe!) They communicated with me and got everything done efficiently. The dealership looks great and the waiting area for service is very nice. I will only bring my car here for servicing. This was the best experience i've ever had. I think because the new dealership is now complete, they've finally been able to fine tune everything. It was flawless. More
Efficient service The staff was very friendly and greeted me immediately. Paul was very efficient and explained every-thing in detail. He was friendly and pleasant to The staff was very friendly and greeted me immediately. Paul was very efficient and explained every-thing in detail. He was friendly and pleasant to work with. He also followed up after the job was completed. I would go back to him again. More
20K miles service I was immediately met by service advisor when drove in, welcomed to wait at the customer lounge, and when I asked how long it would take, the maintena I was immediately met by service advisor when drove in, welcomed to wait at the customer lounge, and when I asked how long it would take, the maintenance was completed within the time that was estimated. More