Acura of Honolulu

Great service! Quick and easy! Larry was very knowledgeable and answered any questions I had about my vehicle and what else I wanted to get done. Staff is very frien Quick and easy! Larry was very knowledgeable and answered any questions I had about my vehicle and what else I wanted to get done. Staff is very friendly and very welcoming. More

No hastle service Paul Furtado was very professional, explaining what needed to be done, expected time of completion, pricing and arranging shuttle back to my office. Paul Furtado was very professional, explaining what needed to be done, expected time of completion, pricing and arranging shuttle back to my office. All was done to my satisfaction. Thank you Paul and Roger (shuttle driver) for making my service experience so painless. More

Oil change Always explained on what service is being done no surprises. Worked completed in a timely manner. Paul has always taken great care of me and my vehicl Always explained on what service is being done no surprises. Worked completed in a timely manner. Paul has always taken great care of me and my vehicle. More

Servicing Easy to set up. Was told why was involved and cost. Since the car was also under warranty, my concerns about braking noise was addressed and taken c Easy to set up. Was told why was involved and cost. Since the car was also under warranty, my concerns about braking noise was addressed and taken care of. Customer drop off service and pick up was also excellent. Made it a good day. More

Acura service department Great service and vehicle was ready ahead of time. Paul Furtado was very helpful with the battery replacement. He recommended to wait for vehicle. If Great service and vehicle was ready ahead of time. Paul Furtado was very helpful with the battery replacement. He recommended to wait for vehicle. If vehicle would not be ready in time he offered a shuttle and a loaner vehicle. More

Excellent Service From the moment I drove up, I was greeted by Paul. He was friendly, professional and thoroughly explained what would happen with my car servicing. A From the moment I drove up, I was greeted by Paul. He was friendly, professional and thoroughly explained what would happen with my car servicing. As promised he called me when my car was ready and went over the work done. My shuttle driver was excellent as well. I was happy with the service I received. More

Excellent! We have been customers for over 30 years. Customer service has always been exceptional! You are treated like family. When service is done, I receive We have been customers for over 30 years. Customer service has always been exceptional! You are treated like family. When service is done, I receive a thorough explanation of what was done, and what may need to be done in the future. I would highly recommend purchasing an Acura! More

Awesome Customer Service Larry Yip is a great rep for my vehicle. Always there when I have a question about my vehicle and takes good care of what is needed for my vehicle fo Larry Yip is a great rep for my vehicle. Always there when I have a question about my vehicle and takes good care of what is needed for my vehicle for great performance. Overall, Acura is a great place with awesome cars and awesome people like Larry! More

Sales Shortfall Bobby Berg is awesome! No pressure sales, very patient and informative. However, Colin Sato does not need to be in sales. He was visibly frustrated Bobby Berg is awesome! No pressure sales, very patient and informative. However, Colin Sato does not need to be in sales. He was visibly frustrated with the inability to patiently explain the Acura Incentives I inquired about. His contradicting explanations and lack of knowledge of his own product further complicated my experience with this dealership. Patience is not his strong suite. Further insult was from the "Manager" Larry Davis who chose to sit behind the desk and not interact with me directly. Had he and Mr. Sato taken the time to explain, with patience, educate me further on the Acura advertisement I would have purchased without hesitation. I was in a position to purchase and ready to close this deal. More

Service Excellent customer service all around. I always look forward to my shuttle rides with Roger. However, he had to do another drop off in the opposite d Excellent customer service all around. I always look forward to my shuttle rides with Roger. However, he had to do another drop off in the opposite direction of where I needed to go that morning, so my service consultant called me an Uber to get me to work. More