Acura of Honolulu
Honolulu, HI
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GREAT Service Came in early but was accommodated as soon as possible. We waited for the car, but wish there was free snack available like they do in Crown Acura or Came in early but was accommodated as soon as possible. We waited for the car, but wish there was free snack available like they do in Crown Acura or Hall's Acura in the state of VA. Coffee was OK. The car was vacuumed but not washed because they said that the hose was broke, so I hope the next time I get it serviced, it can be washed. Mahalo More
Service vehicle Took my car in earlier than schedule but they willingly accommodated. Service was prepared on a timely manner and car washed and cleaned to my standar Took my car in earlier than schedule but they willingly accommodated. Service was prepared on a timely manner and car washed and cleaned to my standards. More
Made my day easier Service was excellent! Frank Oros, my service writer, was friendly, efficient and most helpful. My car was ready at the time he had indicated. I al Service was excellent! Frank Oros, my service writer, was friendly, efficient and most helpful. My car was ready at the time he had indicated. I also really appreciated the free service of transportation to and from my home. Thank you! More
Excellent Customer Services I would like to thank Mr. Furtado for his experience dealing with the customer, He is a great assess to the Acura Dealer, very professional and well t I would like to thank Mr. Furtado for his experience dealing with the customer, He is a great assess to the Acura Dealer, very professional and well trained. Once again Thanks Mr. Furtado excellent job..... More
phone appoinment My only suggestion if to make scheduling an appointment easier, sometimes it takes several phone calls. Paul as usual is excellent, attentive, diligen My only suggestion if to make scheduling an appointment easier, sometimes it takes several phone calls. Paul as usual is excellent, attentive, diligent, joy to visit. More
Always great customer service From beginning to the end of the sale the team at Acura worked with me every step of the way to find the car that suited my needs and budget. They we From beginning to the end of the sale the team at Acura worked with me every step of the way to find the car that suited my needs and budget. They were professional and truthful throughout the entire process. More
Car servicing The service consultant, Paul Furtado provided excellent service: I was acknowledged promptly, arranged for a loaner and the car was ready at the appo The service consultant, Paul Furtado provided excellent service: I was acknowledged promptly, arranged for a loaner and the car was ready at the appointed time, More
Great, personalized service. When we have visited the dealer, we have always received excellent service. This is our first time visiting the new location. Though not as "finished" When we have visited the dealer, we have always received excellent service. This is our first time visiting the new location. Though not as "finished" as the older location, the service we received from Paul Furtado and the other employees is still exceptional. More
Great service I've dealt with Paul for years and he has always shown friendliness and professionalism. He made sure to check for deals for my service before writing I've dealt with Paul for years and he has always shown friendliness and professionalism. He made sure to check for deals for my service before writing up the service order. He makes me feel comfortable in leaving my vehicle in good hands. More
Courteous, Professional, Quick, Thorough, friendly service. From the moment I entered the Service area the staff and employees were attentive to my autos needs and my concerns. In spite of my busy day but I fe From the moment I entered the Service area the staff and employees were attentive to my autos needs and my concerns. In spite of my busy day but I felt comfortable leaving my vehicle with the Service staff and personnel due to their courteous, professional and friendly attitudes. More