Acura of Honolulu

Leasing a car from Acura of Honolulu Friendly, courteous and prompt service. Full details given about the car. No pressure applied by salesperson to make a sale. The leasing terms offer Friendly, courteous and prompt service. Full details given about the car. No pressure applied by salesperson to make a sale. The leasing terms offered met my needs perfectly. More

"Our go to auto dealership" This is the second time that we have worked with Jason Thai. He is an exceptional individual to work with and is very cordial and knowledgeable regar This is the second time that we have worked with Jason Thai. He is an exceptional individual to work with and is very cordial and knowledgeable regarding the Acura vehicle which we were interested in which was the 2017 Acura ILX. He is not a hard sell person who like a lot of sales people whom we have dealt with at other dealerships. He knew what we wanted and did not try to attempt to add other expensive features that we did not need. I highly recommend that you see Jason Thai if you are at all considering looking at the Acura vehicles. He also does not rush you and will spend time with you to answer all questions. More

Great service. Service was done on time and professionally to meet customer's expectation. In addition, a complimentary car wash was provided and was done well insi Service was done on time and professionally to meet customer's expectation. In addition, a complimentary car wash was provided and was done well inside and out. More

Driver side strut repair Everyone at Acura is always so helpful and friendly. It was busy, as I am sure everyone is trying to get their car seen before the holidays, and they Everyone at Acura is always so helpful and friendly. It was busy, as I am sure everyone is trying to get their car seen before the holidays, and they were still able to get me in. Shuttle service dropped me off at work and picked me up the next day. Only thing that could have made this an even better visit was having a loaner car, as I spent a lot on Uber in between shuttle service to and from dealership. But I know how busy it was and next available loaner wasn't till January. I was offered to have my car serviced then but I didn't know if the issue I was having was a safety one or not so I needed to get it serviced right away. Either way, great team and great work! More

Service Excellence My TLX had a dead battery. I spoke to Frank Oros in Service and he said to come in and he will take care of me. He fit my car in and had the battery My TLX had a dead battery. I spoke to Frank Oros in Service and he said to come in and he will take care of me. He fit my car in and had the battery replaced since it was under warranty. On top of that,,my car was washed and vacuumed. Frank is an excellent representative of Acura! More

Excellent customer service My service consultant provided excellent customer service. Even though I did an early bird drop off, he came by me to explain the services. When I p My service consultant provided excellent customer service. Even though I did an early bird drop off, he came by me to explain the services. When I picked up my vehicle, he took the time to explain what was done and made recommendations for future services. I received my car back in a timely manner. More

service Great, and fast service. service adviser was curtious and helpful. Car was ready in the time promised. Like that they wash and vacuumed the car. Great, and fast service. service adviser was curtious and helpful. Car was ready in the time promised. Like that they wash and vacuumed the car. More

I took my 2012 Acura TSX in for B1 service Acura of Honolulu provided a free tire rotation because the oil and filter change took longer than expected. I dropped the car off at 10:30 a.m. It Acura of Honolulu provided a free tire rotation because the oil and filter change took longer than expected. I dropped the car off at 10:30 a.m. It was ready by 5:00 p.m. More

Service consultant Mr. Richard Ballesteros Richard has provided excellent service each time. We really appreciate his time and his great personality. We have been purchasing and leasing 4 Acu Richard has provided excellent service each time. We really appreciate his time and his great personality. We have been purchasing and leasing 4 Acura in the past 6 years. Richard is the best of the best service consultant. Thank you very much! More

service in a timely manner My Acura was serviced promptly and completed in a timely manner. Frank said it would be done in one hour and it was. The staff was polite and friend My Acura was serviced promptly and completed in a timely manner. Frank said it would be done in one hour and it was. The staff was polite and friendly. More