Acura of Honolulu

Driver side strut repair Everyone at Acura is always so helpful and friendly. It was busy, as I am sure everyone is trying to get their car seen before the holidays, and they Everyone at Acura is always so helpful and friendly. It was busy, as I am sure everyone is trying to get their car seen before the holidays, and they were still able to get me in. Shuttle service dropped me off at work and picked me up the next day. Only thing that could have made this an even better visit was having a loaner car, as I spent a lot on Uber in between shuttle service to and from dealership. But I know how busy it was and next available loaner wasn't till January. I was offered to have my car serviced then but I didn't know if the issue I was having was a safety one or not so I needed to get it serviced right away. Either way, great team and great work! More

Service Excellence My TLX had a dead battery. I spoke to Frank Oros in Service and he said to come in and he will take care of me. He fit my car in and had the battery My TLX had a dead battery. I spoke to Frank Oros in Service and he said to come in and he will take care of me. He fit my car in and had the battery replaced since it was under warranty. On top of that,,my car was washed and vacuumed. Frank is an excellent representative of Acura! More

Excellent customer service My service consultant provided excellent customer service. Even though I did an early bird drop off, he came by me to explain the services. When I p My service consultant provided excellent customer service. Even though I did an early bird drop off, he came by me to explain the services. When I picked up my vehicle, he took the time to explain what was done and made recommendations for future services. I received my car back in a timely manner. More

service Great, and fast service. service adviser was curtious and helpful. Car was ready in the time promised. Like that they wash and vacuumed the car. Great, and fast service. service adviser was curtious and helpful. Car was ready in the time promised. Like that they wash and vacuumed the car. More

I took my 2012 Acura TSX in for B1 service Acura of Honolulu provided a free tire rotation because the oil and filter change took longer than expected. I dropped the car off at 10:30 a.m. It Acura of Honolulu provided a free tire rotation because the oil and filter change took longer than expected. I dropped the car off at 10:30 a.m. It was ready by 5:00 p.m. More

Service consultant Mr. Richard Ballesteros Richard has provided excellent service each time. We really appreciate his time and his great personality. We have been purchasing and leasing 4 Acu Richard has provided excellent service each time. We really appreciate his time and his great personality. We have been purchasing and leasing 4 Acura in the past 6 years. Richard is the best of the best service consultant. Thank you very much! More

service in a timely manner My Acura was serviced promptly and completed in a timely manner. Frank said it would be done in one hour and it was. The staff was polite and friend My Acura was serviced promptly and completed in a timely manner. Frank said it would be done in one hour and it was. The staff was polite and friendly. More

Awesome customer service. From the time I drive up to drop my car off to the time I came to pick up, I felt as I am a VIP customer even though I am just another customer. Fran From the time I drive up to drop my car off to the time I came to pick up, I felt as I am a VIP customer even though I am just another customer. Frank, the rep was so knowledgable and very helpful. I am so thankful to have deal with a great dealership who understand how important customer service is. Thank you! More

2017 MDX Advance Purchase The entire experience was comfortable and enjoyable. My wife and I are very happy with our salesman Thomas provided. There was no pressure at all. The entire experience was comfortable and enjoyable. My wife and I are very happy with our salesman Thomas provided. There was no pressure at all. More

Great Service Larry Yip provided excellent service! 5 start experience! I will recommend to all my friends and family to stop by Acura of Honolulu and ask for Larry Larry Yip provided excellent service! 5 start experience! I will recommend to all my friends and family to stop by Acura of Honolulu and ask for Larry... More