Acura of Honolulu

Going above and beyond expectations Although there were many people waiting, staff members approached me many times to ask whether I needed any help. My family is a loyal customer of Ac Although there were many people waiting, staff members approached me many times to ask whether I needed any help. My family is a loyal customer of Acura for the simple reason that people like Mr. Furtado work there. When Mr. Furtado thought my elderly mother needed help, he took the time out of his busy schedule to pick up the phone to call me to make sure I was able to provide her assistance. More

Easy, friendly, good value Met outside, instructions very clear, communicated what service was going to be performed, got loaner, and gone! Car was ready on time, only 100 buck Met outside, instructions very clear, communicated what service was going to be performed, got loaner, and gone! Car was ready on time, only 100 bucks and car is great. More

Great service Paul never disappoints. I like the text method that has been put in place. It keeps me informed of how my service is going and when to expect my vehic Paul never disappoints. I like the text method that has been put in place. It keeps me informed of how my service is going and when to expect my vehicle to be ready. More

Always a great experience. Never a problem. Compared to other manufacturer's dealership service locations that I have observed, Acura provides the best customer experience from personalized atte Compared to other manufacturer's dealership service locations that I have observed, Acura provides the best customer experience from personalized attention to prompt notifications regarding any and all issues regarding the vehicle. More

Lifetime Oil Change I have the lifetime oil change so I'll be coming to Acura every 3 months. This past visit was good. I have no complaints, except the loaner cars h I have the lifetime oil change so I'll be coming to Acura every 3 months. This past visit was good. I have no complaints, except the loaner cars have rubbish in them. Ours had a wrapped candy and some other wrappers left in the car. Maybe they should be cleaned out before they're loaned out? I also wish I didn't hit rain on the way home after they washed my car. More

Awesome Service Paul is awesome! Very helpful and knows what my car needs. Whenever I have a question, he is always there to answer them. Acura of Honolulu....grea Paul is awesome! Very helpful and knows what my car needs. Whenever I have a question, he is always there to answer them. Acura of Honolulu....great service and friendly staff. More

Good Service Every one was courteous and friendly. They took care of my needs and explained fully what needed to be taken care of. Also made reservation for my n Every one was courteous and friendly. They took care of my needs and explained fully what needed to be taken care of. Also made reservation for my next car service. More

Leasing a car from Acura of Honolulu Friendly, courteous and prompt service. Full details given about the car. No pressure applied by salesperson to make a sale. The leasing terms offer Friendly, courteous and prompt service. Full details given about the car. No pressure applied by salesperson to make a sale. The leasing terms offered met my needs perfectly. More

"Our go to auto dealership" This is the second time that we have worked with Jason Thai. He is an exceptional individual to work with and is very cordial and knowledgeable regar This is the second time that we have worked with Jason Thai. He is an exceptional individual to work with and is very cordial and knowledgeable regarding the Acura vehicle which we were interested in which was the 2017 Acura ILX. He is not a hard sell person who like a lot of sales people whom we have dealt with at other dealerships. He knew what we wanted and did not try to attempt to add other expensive features that we did not need. I highly recommend that you see Jason Thai if you are at all considering looking at the Acura vehicles. He also does not rush you and will spend time with you to answer all questions. More

Great service. Service was done on time and professionally to meet customer's expectation. In addition, a complimentary car wash was provided and was done well insi Service was done on time and professionally to meet customer's expectation. In addition, a complimentary car wash was provided and was done well inside and out. More