Acura of Honolulu

I felt right at home The care and attention that Paul Furtado and his team continue to give me over many years never fails to impress me. Even though my car is 17 years ol The care and attention that Paul Furtado and his team continue to give me over many years never fails to impress me. Even though my car is 17 years old I'm always made to feel as relevant as someone with a brand new car. David, the lot technician who shuttled me home was friendly and engaging and made me comfortable on the trip. The girls at the desk (sorry I didn't get your names!) were friendly and efficient even when I was clueless. As always I get right at home. Thank you! More

Great service, true professionals We purchased an Acura Integra in 1987 and an MDX in 1990, and ever since, we never looked back, we have been loyal customer and is greatly because of We purchased an Acura Integra in 1987 and an MDX in 1990, and ever since, we never looked back, we have been loyal customer and is greatly because of the service. Please keep-up the good work. More

Long time customer of Paul. I always go back to Paul because of his excellent customer service. This time I took advantage of the courtesy shuttle to and from my other appointme I always go back to Paul because of his excellent customer service. This time I took advantage of the courtesy shuttle to and from my other appointment. I also like the new location...closer to home. More

Going above and beyond expectations Although there were many people waiting, staff members approached me many times to ask whether I needed any help. My family is a loyal customer of Ac Although there were many people waiting, staff members approached me many times to ask whether I needed any help. My family is a loyal customer of Acura for the simple reason that people like Mr. Furtado work there. When Mr. Furtado thought my elderly mother needed help, he took the time out of his busy schedule to pick up the phone to call me to make sure I was able to provide her assistance. More

Easy, friendly, good value Met outside, instructions very clear, communicated what service was going to be performed, got loaner, and gone! Car was ready on time, only 100 buck Met outside, instructions very clear, communicated what service was going to be performed, got loaner, and gone! Car was ready on time, only 100 bucks and car is great. More

Great service Paul never disappoints. I like the text method that has been put in place. It keeps me informed of how my service is going and when to expect my vehic Paul never disappoints. I like the text method that has been put in place. It keeps me informed of how my service is going and when to expect my vehicle to be ready. More

Always a great experience. Never a problem. Compared to other manufacturer's dealership service locations that I have observed, Acura provides the best customer experience from personalized atte Compared to other manufacturer's dealership service locations that I have observed, Acura provides the best customer experience from personalized attention to prompt notifications regarding any and all issues regarding the vehicle. More

Lifetime Oil Change I have the lifetime oil change so I'll be coming to Acura every 3 months. This past visit was good. I have no complaints, except the loaner cars h I have the lifetime oil change so I'll be coming to Acura every 3 months. This past visit was good. I have no complaints, except the loaner cars have rubbish in them. Ours had a wrapped candy and some other wrappers left in the car. Maybe they should be cleaned out before they're loaned out? I also wish I didn't hit rain on the way home after they washed my car. More

Awesome Service Paul is awesome! Very helpful and knows what my car needs. Whenever I have a question, he is always there to answer them. Acura of Honolulu....grea Paul is awesome! Very helpful and knows what my car needs. Whenever I have a question, he is always there to answer them. Acura of Honolulu....great service and friendly staff. More

Good Service Every one was courteous and friendly. They took care of my needs and explained fully what needed to be taken care of. Also made reservation for my n Every one was courteous and friendly. They took care of my needs and explained fully what needed to be taken care of. Also made reservation for my next car service. More