Acura of Honolulu

Friendly, Helpful Service Randy was a very helpful and friendly salesman. The car is very good and also well priced. I would recommend this dealership to other people. Randy was a very helpful and friendly salesman. The car is very good and also well priced. I would recommend this dealership to other people. More

Easy and convenient I did not have an appointment. On my way to work, my tire blew and could not find my wheel lock to change the tire. Upon arrival I was greeted by th I did not have an appointment. On my way to work, my tire blew and could not find my wheel lock to change the tire. Upon arrival I was greeted by the check in person and briefly waited to meet with the service rep. Paul Hurtado was able to fit in my vehicle for service for two new tires and a new battery and was able to purchase a new wheel lock they had in stock. Was also able to get a ride to work and a ride back to get my vehicle on a timely basis. The receptionists were very attentive. More

Service department Paul was friendly and knew what my vehicle needed to be done. He told me what was the estimate of my service and at the end, the actual cost was lower Paul was friendly and knew what my vehicle needed to be done. He told me what was the estimate of my service and at the end, the actual cost was lower than what the estimate was. More

Great experience jaime is a great consultant Very helpful with explains service and he has a great attitude would recommend him to anyone who goes there. He explains work to be done and keeps you Very helpful with explains service and he has a great attitude would recommend him to anyone who goes there. He explains work to be done and keeps you updated More

Paul Furtado's Service Excellence I bought the first Acura Legend from the Phleuger dealership in the 80s and Paul even then demonstrated service excellence as the Service Mgr. Lithia I bought the first Acura Legend from the Phleuger dealership in the 80s and Paul even then demonstrated service excellence as the Service Mgr. Lithia is fortunate to have him as he has mechanical knowledge and is trusted by the mechanics. He is an Acura expert and he knows how to deal with the local customers in Hawaii. More

great service thorough service and care from beginning to end. Coming in for service and getting a loaner is a great way to experience the Acura line-up. thorough service and care from beginning to end. Coming in for service and getting a loaner is a great way to experience the Acura line-up. More

Paul Furtado Good service overall. Very accommodating and friendly. Gave good recommendations and advised me as the work progressed. This is my 4th Acura vehicle Good service overall. Very accommodating and friendly. Gave good recommendations and advised me as the work progressed. This is my 4th Acura vehicle and Paul has been my Service Representative ever since. More

I felt right at home The care and attention that Paul Furtado and his team continue to give me over many years never fails to impress me. Even though my car is 17 years ol The care and attention that Paul Furtado and his team continue to give me over many years never fails to impress me. Even though my car is 17 years old I'm always made to feel as relevant as someone with a brand new car. David, the lot technician who shuttled me home was friendly and engaging and made me comfortable on the trip. The girls at the desk (sorry I didn't get your names!) were friendly and efficient even when I was clueless. As always I get right at home. Thank you! More

Great service, true professionals We purchased an Acura Integra in 1987 and an MDX in 1990, and ever since, we never looked back, we have been loyal customer and is greatly because of We purchased an Acura Integra in 1987 and an MDX in 1990, and ever since, we never looked back, we have been loyal customer and is greatly because of the service. Please keep-up the good work. More

Long time customer of Paul. I always go back to Paul because of his excellent customer service. This time I took advantage of the courtesy shuttle to and from my other appointme I always go back to Paul because of his excellent customer service. This time I took advantage of the courtesy shuttle to and from my other appointment. I also like the new location...closer to home. More