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Acura of Honolulu
Honolulu, HI
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"Highly recommend" Paul is an asset to Acura. He determined my needs with a helpful attitude and solved my car problem in an efficient, friendly manner. Paul is very k Paul is an asset to Acura. He determined my needs with a helpful attitude and solved my car problem in an efficient, friendly manner. Paul is very knowledgeable and consistently delivers outstanding customer service. More
Service with a smile I am always greeted with a smile and a handshake. Service advice is always with my best interest in consideration, whether for safety or economics. I am always greeted with a smile and a handshake. Service advice is always with my best interest in consideration, whether for safety or economics. More
Professional, courteous and not "pushy." Always a pleasure to bring my Acura here for service. They are timely and don't try to push a wholesale bunch of services on you, only what you came i Always a pleasure to bring my Acura here for service. They are timely and don't try to push a wholesale bunch of services on you, only what you came in for. They have provided tire repair for me when another local big tire supplier could not accommodate me, although I had purchased the tires from that other supplier. Now I buy my tires at Acura. More
Vehicle Service I brought my car in for scheduled maintenance. The service representative (Paul)saw me ahead of the scheduled appointment and explained in the detail I brought my car in for scheduled maintenance. The service representative (Paul)saw me ahead of the scheduled appointment and explained in the detail the work that was going to be preformed. The text messaging system worked very in communicating with the service representative. The shuttle driver (Roger) was very pleasant, attentive and inquired about pick up location. The overall experience was great. More
Airbag Recall Service While having my vehicle serviced for the airbag recall, Acura performed a free inspection, fluid top-up and wash & vacuum. They found that my car's ba While having my vehicle serviced for the airbag recall, Acura performed a free inspection, fluid top-up and wash & vacuum. They found that my car's battery was low and was still under warranty and replaced it also free of charge. Excellent service! More
Excellent Experience My mom purchased an Acura RDX from Jason Thai. She was very happy with the vehicle she got and felt that the overall experience was fantastic. Jason My mom purchased an Acura RDX from Jason Thai. She was very happy with the vehicle she got and felt that the overall experience was fantastic. Jason was very informative and accommodating. We would definitely consider returning to Acura when we are ready to purchase another car. More
Routine Maintenance I brought my car in for routine maintenance and air-bag recall. Paul Furtado my service writer is awesome. He explained everything in detail. I barely I brought my car in for routine maintenance and air-bag recall. Paul Furtado my service writer is awesome. He explained everything in detail. I barely had to wait for a shuttle back to work and when I picked up my car after work it was spotless, like a new car. My experience with Acura of Honolulu is always excellent. More
Excellent service My service adviser, Paul Furtado, provided excellent customer service - as usual. He thoroughly explained the serveices to be provided and the car was My service adviser, Paul Furtado, provided excellent customer service - as usual. He thoroughly explained the serveices to be provided and the car was delivered ahead of the time promised. I am very satisfied with the service I have received and will continue to have my car serviced at Acura of Honolulu. More
Warranty Service Paul was very knowledgeable about the repair work required. He also added the recall work that would save us a trip back for a another appointment. Paul was very knowledgeable about the repair work required. He also added the recall work that would save us a trip back for a another appointment. More
Excellent service! Jason was excellent! He helped us with our new car - explained everything in detail! Jared was also great in explaining the leasing side to buying a Jason was excellent! He helped us with our new car - explained everything in detail! Jared was also great in explaining the leasing side to buying a car! Great customer service all around! More