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Acura of Honolulu
Honolulu, HI
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Service I appreciated the prompt service I received from the service dept. Ruben was very pleasant to work with. He was very thorough and seemed to go the e I appreciated the prompt service I received from the service dept. Ruben was very pleasant to work with. He was very thorough and seemed to go the extra mile to service my car as fast as possible. More
Excellent Service Frank is very thoughtful and helpful. He reminded me when my safety check was due and helped me prepare the paper work for the technician. Frank is very thoughtful and helpful. He reminded me when my safety check was due and helped me prepare the paper work for the technician. More
Awesome Great salesman and service l love my new RDX! I would recommend my family and friends to visit the Acura dealership! I had a great experience leasing Great salesman and service l love my new RDX! I would recommend my family and friends to visit the Acura dealership! I had a great experience leasing my new car! I hope to be able to lease my next car in 3 years More
Excellent customer service Paul Furtado provides exceptional customer service and the reason I keep buying an Acura. The car service was quick and returned timely with the car Paul Furtado provides exceptional customer service and the reason I keep buying an Acura. The car service was quick and returned timely with the car washed! Everyone is very friendly regardless if they are helping you or not! More
servicing I've been with Aucua for more than 20 years. Paul F. and Joe F. always have me in their best interest. They are the reason why I continue to service I've been with Aucua for more than 20 years. Paul F. and Joe F. always have me in their best interest. They are the reason why I continue to service my Acura at the dealership. More
Excellent customer service Overall, great customer service at Acura Honolulu. Service advisor Paul Furtado is very knowledgeable and personable. He always makes sure everythin Overall, great customer service at Acura Honolulu. Service advisor Paul Furtado is very knowledgeable and personable. He always makes sure everything's taken care of and willing to go the extra mile for you. Took my TLX in for B1 service and it was done really FAST (less than an hour). More
RESET OF PASSCODE AND TROUBLE LIGHTS ON '05 RL Paul, along with Tommy Lee, was very considerate and understanding our our needs. He informed us of two recalls pertaining to our air bags and he prov Paul, along with Tommy Lee, was very considerate and understanding our our needs. He informed us of two recalls pertaining to our air bags and he provided a complimentary loaner car so our RL would be updated and safe. All this was resolved in 24 hours. More
Service Paul Furtado is an excellent service advisor! Smart, friendly, always willing to help me out. Don't know what I would do if he wasn't around. He's Paul Furtado is an excellent service advisor! Smart, friendly, always willing to help me out. Don't know what I would do if he wasn't around. He's the best! Alan More
Superior Service by Service Advisor, Paul Furtado Service Advisor, Paul Furtado continues to provide superior service, friendly, very knowledgeable and explains in a very professional manner. He is p Service Advisor, Paul Furtado continues to provide superior service, friendly, very knowledgeable and explains in a very professional manner. He is patient and makes sure that the customer understands what would be done on the vehicle. Service time is very timely. More
Professional staff and smooth experience I stopped by the dealership to just take a look at the MDX. I had not planned to purchase that day, especially when I found out that they were still I stopped by the dealership to just take a look at the MDX. I had not planned to purchase that day, especially when I found out that they were still constructing their showroom, and all their nice brand new cars were just being parked end to end in a cramped dusty unpaved parking lot (I felt bad for the sales staff their as it would only make their jobs more difficult). I had such a good experience with Thomas and they were so willing to make a deal that I left there with a nice new MDX (and traded in my 17 year old BMW which I don't recommend people buy here in Hawaii as there are not a lot of service options and ALL repairs are expensive. More