Acura of Honolulu

Excellent customer service Paul Furtado provides exceptional customer service and the reason I keep buying an Acura. The car service was quick and returned timely with the car Paul Furtado provides exceptional customer service and the reason I keep buying an Acura. The car service was quick and returned timely with the car washed! Everyone is very friendly regardless if they are helping you or not! More

servicing I've been with Aucua for more than 20 years. Paul F. and Joe F. always have me in their best interest. They are the reason why I continue to service I've been with Aucua for more than 20 years. Paul F. and Joe F. always have me in their best interest. They are the reason why I continue to service my Acura at the dealership. More

Excellent customer service Overall, great customer service at Acura Honolulu. Service advisor Paul Furtado is very knowledgeable and personable. He always makes sure everythin Overall, great customer service at Acura Honolulu. Service advisor Paul Furtado is very knowledgeable and personable. He always makes sure everything's taken care of and willing to go the extra mile for you. Took my TLX in for B1 service and it was done really FAST (less than an hour). More

RESET OF PASSCODE AND TROUBLE LIGHTS ON '05 RL Paul, along with Tommy Lee, was very considerate and understanding our our needs. He informed us of two recalls pertaining to our air bags and he prov Paul, along with Tommy Lee, was very considerate and understanding our our needs. He informed us of two recalls pertaining to our air bags and he provided a complimentary loaner car so our RL would be updated and safe. All this was resolved in 24 hours. More

Service Paul Furtado is an excellent service advisor! Smart, friendly, always willing to help me out. Don't know what I would do if he wasn't around. He's Paul Furtado is an excellent service advisor! Smart, friendly, always willing to help me out. Don't know what I would do if he wasn't around. He's the best! Alan More

Superior Service by Service Advisor, Paul Furtado Service Advisor, Paul Furtado continues to provide superior service, friendly, very knowledgeable and explains in a very professional manner. He is p Service Advisor, Paul Furtado continues to provide superior service, friendly, very knowledgeable and explains in a very professional manner. He is patient and makes sure that the customer understands what would be done on the vehicle. Service time is very timely. More

Professional staff and smooth experience I stopped by the dealership to just take a look at the MDX. I had not planned to purchase that day, especially when I found out that they were still I stopped by the dealership to just take a look at the MDX. I had not planned to purchase that day, especially when I found out that they were still constructing their showroom, and all their nice brand new cars were just being parked end to end in a cramped dusty unpaved parking lot (I felt bad for the sales staff their as it would only make their jobs more difficult). I had such a good experience with Thomas and they were so willing to make a deal that I left there with a nice new MDX (and traded in my 17 year old BMW which I don't recommend people buy here in Hawaii as there are not a lot of service options and ALL repairs are expensive. More

Outstanding Service! As usual, the service here is outstanding! Frank has been my service adviser for over 10 years and he is always exceptionally professional and courte As usual, the service here is outstanding! Frank has been my service adviser for over 10 years and he is always exceptionally professional and courteous. I will definitely continue bringing my vehicle here for servicing. More

Service fast and accomplished with very little down time. Service advisor is friendly and knowledgeable. Hours of service department is helpful. Able to work fast and accomplished with very little down time. Service advisor is friendly and knowledgeable. Hours of service department is helpful. Able to work around my work schedule. And loanersbor shuttles are always available More

regular servicing of my acura Paul was courteous and pleasant, as he always is.. He has worked with me over the past 11 years to upkeep my car. This time was no different. He lis Paul was courteous and pleasant, as he always is.. He has worked with me over the past 11 years to upkeep my car. This time was no different. He listened to my issues and did the servicing that was required. The car is great again. I really enjoy driving my MDX and intend to keep it for as long as possible. I know with Paul to help me with whatever problems arise, my future appointments will be fine. More