Acura of Honolulu

Excellent Service We had the pleasure of working with Colin Sato. Couldn't be more impressed with his knowledge and the time he took to explain and answer any question We had the pleasure of working with Colin Sato. Couldn't be more impressed with his knowledge and the time he took to explain and answer any questions we had. It is our first lease with Acura. Long time Acura client but our first lease. We were hesitant about leasing but Colin put us at ease. He was very informative and we just love him. If you're considering an Acura, please go see Colin. We did and we are super happy! More

Great customer service! Larry Yip is an exceptional service personnel and very attentive to customer needs and very honest .I wish more companies would train their people abo Larry Yip is an exceptional service personnel and very attentive to customer needs and very honest .I wish more companies would train their people about customer service .Larry took care of my needs that day and was very courteous. More

Enjoyable time I really enjoyed beeing there to shop my new TLX. Thomas was very nice and did not pressure me, so I could make my own decision to buy the car. I really enjoyed beeing there to shop my new TLX. Thomas was very nice and did not pressure me, so I could make my own decision to buy the car. More

How I came to lease an Acura MDX To start my story you have to go back about three years ago when I bought my first Acura MDX and got to know Jimmy Jewell. Never in my life have I ev To start my story you have to go back about three years ago when I bought my first Acura MDX and got to know Jimmy Jewell. Never in my life have I ever met such a knowledgeable honest and dynamic person. Since his name is not to the right on your screen... you have to trust me when I say, don't have anyone service your car except for Jimmy. When it comes to service consultants, I use to deal with Frank, but then I had the pleasure of meeting Paul Furtado this past service call. Wow... not only pleasant and helpful... when I went to pick up my car Paul gave me the bad news..... fix my car (which by the way is now ten (10) years old or lease a new car.... there standing with him was Thomas Mayaji (wax on ... wax off).... Thomas handled my first lease with the professionalism and accuracy while still putting me a ease for buying ... no leasing my first car.... Even with the help of Jimmy, who properly guided me Thomas anticipated my needs, answered them with expertise and got me into my dream MDX. Did I think I would be driving a new car?..... no way... but here I am. The best part of this story is my instructions I received from Jimmy when driving off the lot... He said... "I want you to look forward and not look back and say... I deserve this car and don't have any regrets" Kudo to Thomas, Paul, Ruben who warned me that 10 years is a long time to hold on to a car and of course Jimmy. More

Love my new RDX! To accommodate my busy schedule, Thomas is always willing to communicate with me by text or email.... and we got the deal done on my new RDX quickly a To accommodate my busy schedule, Thomas is always willing to communicate with me by text or email.... and we got the deal done on my new RDX quickly and smoothly without me ever coming in to the dealership. It was great! In addition, I always get top notch service from Frank Oros anytime my car needs to get serviced. Scheduling the appointment is easy and Frank always makes sure my car is in excellent condition! More

Professional, courteous and timeliness. I received exceptional service from the time I entered the service area. I was greeted by name and directed to the waiting room. I was then approach I received exceptional service from the time I entered the service area. I was greeted by name and directed to the waiting room. I was then approached by my service advisor Paul Furtado in a few minutes of waiting. He explained in detail the service and provided with an estimate. I also requested a test drive of a new Acura and he referred me to Thomas Miyaji. I did a test drive and Thomas answered my questions. When we returned to the dealership, my car was being washed and vacuumed, with the requested service completed. I was out of the dealership in about an hour. Very pleased with Acura of Honolulu. More

Tint my RDX Took my 2017 RDX to have the windows tinted. Got it back quick and windows were tinted exactly how I wanted . Car was also washed and the interior cle Took my 2017 RDX to have the windows tinted. Got it back quick and windows were tinted exactly how I wanted . Car was also washed and the interior cleaned. More

Fast and friendly. Paul was there from the time I drove in and took care of all my needs. Shuttle drivers to and from the dealership were also friendly. Paul was there from the time I drove in and took care of all my needs. Shuttle drivers to and from the dealership were also friendly. More