Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Honolulu
Honolulu, HI
519 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 519 reviews
June 02, 2020
honolulu acura customer service Paul displays outstanding customer service. very professional and nice to work with. always look forward to doing my service at honolulu acura. wash Paul displays outstanding customer service. very professional and nice to work with. always look forward to doing my service at honolulu acura. washing and vacuuming of car is a plus! More
by podi
Employees Worked With
paul furtado
May 20, 2020
Excellent Customer Service! Excellent Customer Service from my Service Advisor, Paul Furtado. He was very helpful and took the time to explain any questions I had. Paul is ex Excellent Customer Service from my Service Advisor, Paul Furtado. He was very helpful and took the time to explain any questions I had. Paul is extremely knowledgeable and was very cheerful and pleasant. I truly enjoyed working with him, and look forward to working with him in the years to come. More
by LynneK
Employees Worked With
Paul Furtado
May 03, 2020
They were so accommodating and friendly. They answered all our questions and made sure we were taken care of. Best car buying experience I’ve ever had! all our questions and made sure we were taken care of. Best car buying experience I’ve ever had! More
by Elena
Employees Worked With
Cody Liwai, Mark Sherlock
March 14, 2020
Very professional and Easy to work with. He was very Straight forward, he actually cared about his customers.Delivered whatever he said on time. Great experience Straight forward, he actually cared about his customers.Delivered whatever he said on time. Great experience More
by ktamanaha
Employees Worked With
Colin Sato
January 26, 2020
Colin Sato is the name of the sales rep. I dealt with at Acura of Honolulu. He is the most genuine person I have dealt with at any dealership; and, I’ve purchased several cars through the years. By genuine, Acura of Honolulu. He is the most genuine person I have dealt with at any dealership; and, I’ve purchased several cars through the years. By genuine, I mean both as a human being and genuinely looking out for his customer. This ,combined with his 24 years with this same dealership. “Experience is the teacher of all things.” Combined with genuine caring and you have a winner. More
by bill
Employees Worked With
Colin Sato
January 26, 2020
Great Sales and Finance Experience! Colin Sato comes highly recommended and with good reason. He is a professional that goes over and beyond for his clients. We were in a time crunch a Colin Sato comes highly recommended and with good reason. He is a professional that goes over and beyond for his clients. We were in a time crunch and he along with Rick Perez in Finance were able to get us in and out in the time needed. We would not hesitate to refer him to others. More
by Macks
Employees Worked With
Rick Perez, Colin Sato
January 22, 2020
Larry - Customer Service Larry is always the person I see when it comes to bringing my car into the dealership. He has always been very professional and will go out of his wa Larry is always the person I see when it comes to bringing my car into the dealership. He has always been very professional and will go out of his way to provide the best customer service. Highly recommend working with Larry. More
by Bryson.Chang
Employees Worked With
Larry Yip
January 20, 2020
Good sevice. Last minute appointment to troubleshoot why high beam didn't come on. Found a simple fuse not in the right location. They offered a wash for the servi Last minute appointment to troubleshoot why high beam didn't come on. Found a simple fuse not in the right location. They offered a wash for the service they provide but I declined. More
by berwinnyuha
Employees Worked With
Colin Sato
January 15, 2020
Great service, quick appointment, appointment duration time met as promised. So glad I bought my Acura. Very happy with my car and services. Thank you so much. time met as promised. So glad I bought my Acura. Very happy with my car and services. Thank you so much. More
by norischroeder
Employees Worked With
Paul Furtado
January 11, 2020
Paul customer service was outstanding. He provided me with common sense recommendations and explained the service to be completed on my Acura MDX. Moreover, he scheduled a pick up from work and gave the with common sense recommendations and explained the service to be completed on my Acura MDX. Moreover, he scheduled a pick up from work and gave the best possible price. A++ More
by Eric
Employees Worked With
Paul Furtado
