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Acura of Honolulu
Honolulu, HI
520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 520 reviews
October 26, 2017
Great Service Met immediately with personnel who were warm and professional. I told Frank, the Service representative, of my concerns which were addressed thorough Met immediately with personnel who were warm and professional. I told Frank, the Service representative, of my concerns which were addressed thoroughly when the car was inspected. He communicated frequently with me as the car was being serviced advising me of the progress of the maintenance. I appreciated his friendly and professional manner. Appreciated the clean bathroom and beverage amenities. More
by janey
Employees Worked With
Frank Oros
October 26, 2017
Service Made an appointment online. Was seen on time and finished ahead of schedule. Very satisfied. Would recommend this ACURA dealership to anyone in need. Made an appointment online. Was seen on time and finished ahead of schedule. Very satisfied. Would recommend this ACURA dealership to anyone in need. Hope this is helpful More
by fallsgirl
Employees Worked With
Fred Lacbayan and G Aurio
October 24, 2017
Excellent service went in on Saturday for lithia oil change. Received excellent friendly service from Keris. Service included multipoint inspection and car washing and went in on Saturday for lithia oil change. Received excellent friendly service from Keris. Service included multipoint inspection and car washing and vacuuming including dressing of tires. Extra services ap preciated. More
by Acura owner
Employees Worked With
Keris Hayashida who took over from my former advisor Paul Furtado.
October 22, 2017
New 2018 TLX Lease I?ve always use Colin for my Acura leases. He?s knowledgeable and experienced in everything Acura. He knows how to obtain the nationally advertised sp I?ve always use Colin for my Acura leases. He?s knowledgeable and experienced in everything Acura. He knows how to obtain the nationally advertised specials in Hawai?i too (not an easy task). His knowledge of technology in the new Acura?s is second to none. He is not only patient, but is always available to answer my questions whether it be by text or email. Colin makes the sales experience wonderful, no pressure tactics, and with the highest regard for customer care. I can?t wait for the new showroom to open (2.5 years and counting), which should add to a more pleasant experience all around. Current facilities/construction area gets 3 stars, but Colin?s customer service raises it to 4. More
by AcuraTLX808
Employees Worked With
Colin Sato
October 22, 2017
A quick and painless service this time Frank Oros is the reason we're on our third MDX. He treats his clients fairly, while making them feel like everything that could be done, has been don Frank Oros is the reason we're on our third MDX. He treats his clients fairly, while making them feel like everything that could be done, has been done for them. Glad he is back; we may consider purchasing another Acura. More
by My'12mdx
Employees Worked With
Frank Oros
October 15, 2017
Larry Yip made my service experience worth the wait, inspirte of a delay due to parts shortage he kept me posted and even provide a fancy TLX as a loaner vehicl made my service experience worth the wait, inspirte of a delay due to parts shortage he kept me posted and even provide a fancy TLX as a loaner vehicle. More
by TAL
Employees Worked With
Larry Yip
October 12, 2017
Service Larry yip was awesome as usual He saw me Promptly and the shuttle took me within 5 minutes Car was ready in an hour Everyone was super frien Larry yip was awesome as usual He saw me Promptly and the shuttle took me within 5 minutes Car was ready in an hour Everyone was super friendly and efficient More
by Pueo
Employees Worked With
Larry Yip
October 10, 2017
i was very satisfied with Frank and the service provided Everything went smoothly and the service was completed as promised. There were no problems and the price was fair. Also, the shuttle service was pro Everything went smoothly and the service was completed as promised. There were no problems and the price was fair. Also, the shuttle service was prompt. More
by satisfiedcustomer
Employees Worked With
Frank Oros
October 10, 2017
Well done! This my 4th Acura from this dealership and the reason I go back to Acura is principally, the service. Make appointment, arrive on time and within an This my 4th Acura from this dealership and the reason I go back to Acura is principally, the service. Make appointment, arrive on time and within an hour I have been out with car washed and vacuumed. Terrific service. The best! More
by Pleased Hawaii customer
Employees Worked With
Thomas Miyaji
October 08, 2017
Excellent customer service. Over the last seven years my Acura has received excellent service from my dealer. My service agent Frank Oros has been instrumental in making my exper Over the last seven years my Acura has received excellent service from my dealer. My service agent Frank Oros has been instrumental in making my experience a positive one. I have utilized using a loaner and shuttle service. And the best thing is the standard car was and vacuuming. More
by LloydF
Employees Worked With
Frank Oros
