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Acura of Honolulu
Honolulu, HI
520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 520 reviews
December 05, 2017
A1 service Everything was handled perfectly! The service appointment was scheduled efficiently. Service to be done was clearly explained. I don’t like having a Everything was handled perfectly! The service appointment was scheduled efficiently. Service to be done was clearly explained. I don’t like having a minimum word requirement to participate in this survey. More
by Aileentlx
Employees Worked With
Larry Yip
November 29, 2017
Excellent Service Experience The end-to-end service experience was exceptional. Larry Yip was professional, friendly, warm, and very thorough during the service consultation. I The end-to-end service experience was exceptional. Larry Yip was professional, friendly, warm, and very thorough during the service consultation. I asked if a loaner was possible - he made it happen. Service on my vehicle was quick and thorough - with a report back of watch items that could be deferred until my next service. They even found a nail in my tire, and patched that for me too. Check out was easy, and when they drove my car up - I wasn't even sure that was mine. Very shiny and clean. :) Excellent service overall. More
by Keledog
Employees Worked With
D. Bataya, Larry Yip
November 27, 2017
Frank and Jimmy Are the BEST??????? If you own a Acura.... or really any car.... then Acura service is who you want. Frank E. decided to leave the Acura family and when I walked in and If you own a Acura.... or really any car.... then Acura service is who you want. Frank E. decided to leave the Acura family and when I walked in and saw that he was back... I couldn't have been more pleased. Talk about a professional.. Frank is it. Then when it come to service... well, there is no better. Jimmy J. is your man More
by MyrtleMDX
Employees Worked With
Jimmy Jewell , Frank Oros
November 26, 2017
Acura service Excellent service period. I was greeted in a timely matter. I has issues with one tire and it was fixed. Frank my service adviser is the best service Excellent service period. I was greeted in a timely matter. I has issues with one tire and it was fixed. Frank my service adviser is the best service adviser I have had. More
by Larrycarnes1
Employees Worked With
Frank Oros
November 24, 2017
2017 TLX everything went as well as expected. we are truly satisfied with the quality of service and cost. this was our first service appointment for our 2017 everything went as well as expected. we are truly satisfied with the quality of service and cost. this was our first service appointment for our 2017 TLX. MAHALO More
by sla52
Employees Worked With
Frank Oros
November 24, 2017
Thomas Miyaji Thomas is very knowledgeable, helpful, and made the whole car buying experience painless. The quality of customer service he puts forth is exceptiona Thomas is very knowledgeable, helpful, and made the whole car buying experience painless. The quality of customer service he puts forth is exceptional. Thank you, Thomas! More
by AkoRa
Employees Worked With
Thomas Miyaji
November 23, 2017
fast and efficient i gave a 5 star rating because they are very accomadating. I had scheduled to have an oil change, tire rotation and engine filters changed with me hav i gave a 5 star rating because they are very accomadating. I had scheduled to have an oil change, tire rotation and engine filters changed with me having to leave work on my break to drop off my car, they had the shuttle ready to drive me back. My service guy, Larry went over the plan of service with added complimentry wash and vacuum. My car was ready in an hour! I got a call saying my car was ready and to call for shuttle at my early convenience. I called for shuttle during my lunch break, he drove over to pick me up and shuttle me back. Larry went over what they had inspected and the service they did, paid and I was on my way back to work within less than half an hour. Thanks Acura! More
by onehappycustomer
Employees Worked With
Larry Yip
November 23, 2017
Larry Yip was truely outstanding Larry was helpful, efficient and professional. He was knowledgeable and explained the entire process as well as time it would take. I have been usi Larry was helpful, efficient and professional. He was knowledgeable and explained the entire process as well as time it would take. I have been using Acura a lot of years and will continue to do so because of people like Larry. More
by Hartsell, joe
Employees Worked With
Larry Yip
November 23, 2017
Great service Excellent service with outstanding representatives. Waiting area is just a collection of chairs and a tv. The Acura dealer in other cities has free sn Excellent service with outstanding representatives. Waiting area is just a collection of chairs and a tv. The Acura dealer in other cities has free snacks. More
by Pahayzo
Employees Worked With
Frank Oros
November 22, 2017
A-1 svc Excellent customer care. Nothing but positive experience. Mr Oros was professional and courteous and pleasant to work with. Kept me informed and expl Excellent customer care. Nothing but positive experience. Mr Oros was professional and courteous and pleasant to work with. Kept me informed and explained everything I needed to know about my vehicle More
by Linda
Employees Worked With
Frank Oros
