Acura of Honolulu
Honolulu, HI
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Leased an Acura RDX We have been leasing Acura vehicles with support from Colin Sato for the past 10+ years. We recently leased a new RDX with the help of Colin Sato. We have been leasing Acura vehicles with support from Colin Sato for the past 10+ years. We recently leased a new RDX with the help of Colin Sato. Colin continues to provide excellent customer support and is very knowledgeable of the various Acura vehicles and it's upgrades with new models. The overall transaction was very efficient and we were able to complete all the paperwork and vehicle review within an hour. He also made the turn in process for our older Acura lease very smooth and without any issues. We will definitely choose to work with Colin in the future. More
Purchased 2017 MDX Hybrid I purchased a 2006 MDX Touring for my wife and decided to buy a MDX Hybrid for myself. We had a good experience with Mr. Colin Sato with the 2006 pur I purchased a 2006 MDX Touring for my wife and decided to buy a MDX Hybrid for myself. We had a good experience with Mr. Colin Sato with the 2006 purchase so I decided to buy another car from him. I am very pleased how the purchase transaction was negotiated and how Mr. Colin Sato went out of his way to bring the car from the holding area to the main business location and how quick the car was made available for me to drive it home the same day. Mr. Colin Sato’s professionalism is the main reason I decided to buy the car at Acura of Honolulu. More
Purchased an Acura MDX We recently purchased a new Acura MDX through Colin Sato, a sales consultant with Acura of Honolulu. This is the 4th MDX we have purchased from Colin We recently purchased a new Acura MDX through Colin Sato, a sales consultant with Acura of Honolulu. This is the 4th MDX we have purchased from Colin and it was a wonderful experience as usual. Colin helps to streamline the procedure and is extremely knowledgeable about all the vehicles Acura sells, as well as competitive models sold by other companies. He instructed us on the new features of the 2018 model we were purchasing as well as reviewed some of the features that had stayed the same or changed only slightly. He was very considerate of our time and willing to spend as much time as we needed to become comfortable with our new MDX. We highly appreciate his level of professionalism, his knowledge of the product, his honesty and integrity, as well as his sincerity and friendliness. When we have to take our Acura vehicles in for regular maintenance, we are fortunate to be able to work with Frank Oros who is always helpful, honest and informative. He keeps our vehicles in tip top shape and they last forever. Colin is the reason we continue to purchase vehicles from Acura of Honolulu and Frank is the reason we continue to return to this dealership for service. More
A5 SERVICE The entire team was great. Given the untimely "False Alarm" for an incoming Ballistic Missile which occurred "while' I was at Acura, everyone was cal The entire team was great. Given the untimely "False Alarm" for an incoming Ballistic Missile which occurred "while' I was at Acura, everyone was calm and did what was necessary to make sure that we all remained safe and secure. Service was delayed a little during our "scare" but when we received the "all clear" it was immediatley back to "business as usual"! Excellent!!!! A million thanks to your entire Hawaii Acura Team! More
Review of maintenance seems Very friendly customer service and thoroughness of service needed and ensured we understood what was done and explained wait time and provided update Very friendly customer service and thoroughness of service needed and ensured we understood what was done and explained wait time and provided update on status during. More
Continues to be great dealership We will continue to use this dealership while in Honolulu. Frank has been a great service advisor who provides the right amount of information to ensu We will continue to use this dealership while in Honolulu. Frank has been a great service advisor who provides the right amount of information to ensure you Acura lasts for the longhaul. More
A Wonderful Purchase Experience - Colin Sato Two friends who had previous experience with Acura of Honolulu recommended I visit with Colin. My wife and I met with Colin on a Saturday morning. H Two friends who had previous experience with Acura of Honolulu recommended I visit with Colin. My wife and I met with Colin on a Saturday morning. He spent the next two hours listening to our desires and expectations, and fully explaining the design features and model options of the Acura TLX. We took test drives in two models and he further explained and showed us many features. We were very impressed with his level of knowledge of the product. There wasn't a question he couldn't answer. It made it very easy to make a decision on which model to consider for purchase. We didn't purchase our car that day, we had intended to visit the Lexus and Audi dealers to check out their offerings. We decided later that evening that we had learned enough earlier that day about the TLX and we lost interest in checking out other cars. I called the following Monday morning to say that we would like to purchase the TLX V6. He found the vehicle we wanted in one of the 3 Acura of Honolulu car lots and had it prepped for us to pick up later that afternoon. The entire purchase experience, start to finish, was exceptional. A very big thank you to Colin. I highly recommend anyone interested in purchasing an Acura to meet with Colin. He is very friendly, courteous and professional. He is an extremely valuable member of the Acura of Honolulu team. More
Exceptional The salesman, Thimas Miyaji, was courteous and professional. He was very detailed oriented and was sure to explain all the vehicle features thoroughl The salesman, Thimas Miyaji, was courteous and professional. He was very detailed oriented and was sure to explain all the vehicle features thoroughly. I was happy he was available as we had purchased our previous vehicle feom him More
Another Great Experience...Mahalo Colin Sato!!! I've been a long time customer of Acura. Always go back because there's never high pressure, even if you're just wanting to just brows around. Been go I've been a long time customer of Acura. Always go back because there's never high pressure, even if you're just wanting to just brows around. Been going through Colin since about 2000 and EVERY transaction went smooth.... no pressure and always a great deal!!! More
Excellent service provided by service advisor, Frank Oros Frank made it very easy to schedule an appointment to replace four tires on my vehicle and to also get them alligned. He remembered that I eventuall Frank made it very easy to schedule an appointment to replace four tires on my vehicle and to also get them alligned. He remembered that I eventually wanted to replace them in the future and he previosly gave me an approximate quote. Since I wanted to wait for my vehicle he gave me periodic status updates. Frank has always been promt and pleasant. More