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Acura of Honolulu
Honolulu, HI
520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 520 reviews
January 31, 2018
Was completely satisfied Customer service is excellent...Frank mentioned what to be done on my next visit. The express free car wash Ian's vacuum is very appreciated. Customer service is excellent...Frank mentioned what to be done on my next visit. The express free car wash Ian's vacuum is very appreciated. More
by Juanita Won
Employees Worked With
Frank Oros, Onofre Lacbayan
January 31, 2018
Customer Service Customer service was excellent. Thomas was very attentive and courteous. Delivery of car was very thorough! Overall satisfaction was beyond my expe Customer service was excellent. Thomas was very attentive and courteous. Delivery of car was very thorough! Overall satisfaction was beyond my expectations. Definitely would recommend. More
by Ponimoi
Employees Worked With
Thomas Miyaji
January 27, 2018
great customer service Larry was very friendly, provided great customer service and was very specific with the price and service I was going to receive. My servicing was do Larry was very friendly, provided great customer service and was very specific with the price and service I was going to receive. My servicing was done quick and they offered free wash and vacuum which is a major plus. More
by Smira
Employees Worked With
Larry Yip
January 23, 2018
Service Good service very friendly and efficient. Loaner car was ready and my car was ready at time promised. My car was washed as an added service. Good service very friendly and efficient. Loaner car was ready and my car was ready at time promised. My car was washed as an added service. More
by Damanapuaman
Employees Worked With
Frank Oros
January 22, 2018
Fast and courteous The wait was shorter than expectations and the staff was exceptionally courteous. From m the tournament me they greeted us to the time we checked out The wait was shorter than expectations and the staff was exceptionally courteous. From m the tournament me they greeted us to the time we checked out, we taken care of in a professional manner. More
by garettcosner
Employees Worked With
Ruben Lactaoen, Tanya Fernandez
January 21, 2018
Really good! This was my 1st service for my vehicle, I was able to have a loaner vehicle & I was notified the next morning by VM that my car was almost done & read This was my 1st service for my vehicle, I was able to have a loaner vehicle & I was notified the next morning by VM that my car was almost done & ready for pick up! Exceptional! Thank you Acura Honolulu for a wonderful 1st experience!!!! More
by Jbasque001
Employees Worked With
Larry left VM
January 20, 2018
Great Service Everybody is very professional and efficient .it really save me a lot of time. The quality of work are great. I will come back again. Thanks. Everybody is very professional and efficient .it really save me a lot of time. The quality of work are great. I will come back again. Thanks. More
by LoveMPForever
Employees Worked With
Jacob
January 19, 2018
The difference is the sales person So far all my appointments were excellent because of my sales person Larry... He is always so polite .. courteous and apologetic if something is not r So far all my appointments were excellent because of my sales person Larry... He is always so polite .. courteous and apologetic if something is not right ...that is customer service ! Even though it took longer than the time promised .. it was not his fault. The place is a mess due to the construction of the new home.. More
by Livtocruise
Employees Worked With
Larry Yip
January 16, 2018
Beyond the call Frank and the other employees involved with my experience was excellent. Friendly and accommodating from making the appointment, getting a reminder, r Frank and the other employees involved with my experience was excellent. Friendly and accommodating from making the appointment, getting a reminder, reception when driving in, lounge, meeting with Frank (he asks for more details when he need and makes himself available for calls to the cashier who calls me by my name... can't forget the shuttle service and the drivers - makes your day carefree and confident. More
by 808hawaii
Employees Worked With
Frank Oros
January 16, 2018
Great service My car broke down and was able to bring my car in for repair without an appointment. Frank was also able to provide me a loaner till the parts came in My car broke down and was able to bring my car in for repair without an appointment. Frank was also able to provide me a loaner till the parts came in and my car was fixed. More
by lori123
Employees Worked With
Frank Oros
