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Acura of Honolulu
Honolulu, HI
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efficient I was given an appointment very quickly, meaning 2 days after I called with my car issue. Frank Oros was very helpful upon arrival. Issue resolved. I was given an appointment very quickly, meaning 2 days after I called with my car issue. Frank Oros was very helpful upon arrival. Issue resolved. More
Awesome Buying Experience Everyone at this dealership is awesome. Hassle free buying experience started with Colin my salesperson. He was patience, knowledgeable and took the Everyone at this dealership is awesome. Hassle free buying experience started with Colin my salesperson. He was patience, knowledgeable and took the time to explain all the technical features of my car. He even sent me videos on how to operated some of the features on the high tech package I was purchasing. It was overwhelming for me with all the features but Colin was so kind and patience with me. Because I was in a rush to leave for a dinner he even help the detailer wash my vehicle. Colin is an amazing and I would recommend him to anyone interested in purchasing an Acura. Thanks you Brain, Anthony, Darwin, & Ryan for your assistance in getting me thorugh finance within a timely manner. Kudos to all of you for your outstanding service and help you provided me in purchasing my vehicle. This dealership is the best overall in outstanding people that provide excellent customer service and truly care about peoples concerns. More
Colin was amazing! Was at my end of lease and it was my first lease so i was a little unsure of my options. Luckily I was referred to Colin in sales. He was abaolutely w Was at my end of lease and it was my first lease so i was a little unsure of my options. Luckily I was referred to Colin in sales. He was abaolutely wonderful. Helped me through the entire process and I ended up leaving with a beautiful RDX that day. He was honest, kind and by far the best sales person i’ve come into contact with. The rest of the Acura of Honolulu team was also wonderful. Thank you for such a great experience. More
Trusted Advisor I called inquiring about a leasing special that I found online. Colin Sato answered my call from the very start and was able to thoroughly answer all I called inquiring about a leasing special that I found online. Colin Sato answered my call from the very start and was able to thoroughly answer all of my questions. His customer service from beginning to end was the reason why I felt so at ease throughout the process. Colin has exceptional knowledge about various Acura models and gives a total picture to help you feel very educated in the buying decision. He easily earned my trust and felt like an advisor. I have never leased from Acura previously but compared to my experience at other dealerships like Audi, I felt like the level of care from Colin alone was top notch. Thank you Colin for my 2018 Acura RDX - I couldn't be happier! More
Wonderful Service and Hospitality I have been maintaining my 91 NSX at this dealership in Honolulu for 26 years. I will always recommend their service to my friends! My service manag I have been maintaining my 91 NSX at this dealership in Honolulu for 26 years. I will always recommend their service to my friends! My service manager, Frank Oros, is very knowledgeable about the Acura name and especially about my rare and desirable NSX. More
Always a great experience! Everytime I go in to Acura, I always have a great experience. The sales staff are always professional, helpful and offer the greatest customer service Everytime I go in to Acura, I always have a great experience. The sales staff are always professional, helpful and offer the greatest customer service. I think it really says something when you can walk into a dealership and not feel pressured to buy and your salesperson is very knowledgeable. I've been to other dealerships where I end up walking out of there simply because the salesperson is too pushy or they can't answer all of my questions. My current lease was ending in a coupld of weeks, so I went into Acura to see Colin Sato to check out what my options were. I wasn't sure if I wanted to keep my 2015 TLX or turn it in and get a new one. Colin has helped me with all FIVE of my Acura leases and I always enjoy working with him. After showing me the new 2018 TLX and taking it for a quick test drive, I knew right away that I would be leasing again. More
Leasing a 2018 RDX Colin Sato provided a smooth and efficient introduction to the Acura RDX. His knowledge of the vehicle and technology package was impressive. I leas Colin Sato provided a smooth and efficient introduction to the Acura RDX. His knowledge of the vehicle and technology package was impressive. I leased the RDX for business and it has been a pleasure to drive. I would recommend this car and this salesman to all! More
Professional and courteous Car was serviced and cleaned within the time range given and the service advisor provided me with detailed service recommendations. Very convenient t Car was serviced and cleaned within the time range given and the service advisor provided me with detailed service recommendations. Very convenient to have shuttle service offered even on a routine service. More
Keep up the great work! Sales staff and customer service staff were very professional, courteous and showed determination to do a good job making sure my Acura was taken car Sales staff and customer service staff were very professional, courteous and showed determination to do a good job making sure my Acura was taken care. I am happy to hear Acura of Honolulu will be opening soon in their newly expanded location. Congratulations! More
Regular service Frank Oros was very polite and professional with the service given. Explained that B1 service involved an oil change and tire rotation. Also, transmis Frank Oros was very polite and professional with the service given. Explained that B1 service involved an oil change and tire rotation. Also, transmission and brake fluids were due to be changed. Car was promised to be completed in 2-2.5hrs. All service was completed, including a car wash in less than 2 hrs. Very satisfied with the service received. More