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Acura of Honolulu
Honolulu, HI
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Excellent Car Buying & Service Experience I have owned Acuras for over 15 years and have always been impressed by the performance, quality and styling. My latest purchase was a 2018 MDX, with I have owned Acuras for over 15 years and have always been impressed by the performance, quality and styling. My latest purchase was a 2018 MDX, with Colin Sato providing guidance and information regarding its features we feel comfortable with our decision. We are very satisfied with our new MDX and would highly recommend it for consideration. More
Air bag recall Friendly greeting, friendly personal service, comfortable seating area, friendly driver drop off and pick up, excellent communication, comfortable tem Friendly greeting, friendly personal service, comfortable seating area, friendly driver drop off and pick up, excellent communication, comfortable temperature seating/waiting area. Will recommend Larry Yi from Acura to friends More
it was good. They followed up on what was stated initially and provide prompt service. Vehicle was clean and there was minimal wait time. Also a loaner car was pr They followed up on what was stated initially and provide prompt service. Vehicle was clean and there was minimal wait time. Also a loaner car was provided. More
BEST CAR BUYING EXPERIENCE EVER!!! We were looking for an original bodystyle Ford Escape. I saw a 2012 online at Acura, so I came in. Tommy Lee met me in the lot, we walked over to chec We were looking for an original bodystyle Ford Escape. I saw a 2012 online at Acura, so I came in. Tommy Lee met me in the lot, we walked over to check out the car, and then I took it for a little spin with Tommy. The car was perfect for what I was looking for - my wife and daughter would be driving this mostly, I told Tommy this is perfect, but I have to make the decision with my wife, who was home in Kaneohe. Tommy suggested we go pick her up!!! The car ran great over the mountains as Tommy & I talked. At home, my wife and daughter loved the car, and felt great with Tommy. We drove back to the dealer, and made a deal. I was surprised and thrilled we were able to bring the car home that night!!! i needed to come back the next day with a check for the balance. The next day, I get a call from Tommy (on his day off). The service dept had ordered new brakes for the Ford, and they came in that morning. I think most dealers would have said the car is sold, lets skip it. But service and Tommy wanted to make sure I brought the car in that day to get the brakes changed. Wow!! Everything with the paying for the vehicle was super efficient and easy. Tommy Lee is a real star, and really knows the meaning of great customer service. More
Excellent service . I have had an Acura since 1990 and love these cars. I always get service soon after I make the call I highly recommend this place. . I have had an Acura since 1990 and love these cars. I always get service soon after I make the call I highly recommend this place. More
Thanks Came in with a rattle in the left rear tire. Service tech found a rock stuck inside and removed. Performed diagnostic test & made some recommendation Came in with a rattle in the left rear tire. Service tech found a rock stuck inside and removed. Performed diagnostic test & made some recommendations. Excellent service all around. More
B1 service was performed Frank was excellent in making me feel comfortable and welcome as soon as I walked in to the dealership. He always kept me updated on my status of my T Frank was excellent in making me feel comfortable and welcome as soon as I walked in to the dealership. He always kept me updated on my status of my TLX and where they were in the process until it was ready. More
Efficient and excellent service From the time of drop off to pick up Larry made it so easy and worry free. Thank you also for providing shuttle service to/from downtown. The driver From the time of drop off to pick up Larry made it so easy and worry free. Thank you also for providing shuttle service to/from downtown. The driver was so pleasant and accommodating as well. More
Always taken care of! Frank in Service is always courteous and professional. He always takes care of me and I never feel pressured into fixing something on my MDX. See Fran Frank in Service is always courteous and professional. He always takes care of me and I never feel pressured into fixing something on my MDX. See Frank if you want your Acura taken care of!! More
Service B1 service plus safety check. Everything went smoothly and the wait was a couple of hours. Lounge was small but fine with free refreshments (water B1 service plus safety check. Everything went smoothly and the wait was a couple of hours. Lounge was small but fine with free refreshments (water and coffee). More