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Acura of Honolulu
Honolulu, HI
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Great service Larry Yip always provides exceptional service! He always does his best to accommodate our needs. We can always count on him when we need auto service Larry Yip always provides exceptional service! He always does his best to accommodate our needs. We can always count on him when we need auto service. There was a time our car had problems and without an appointment Larry helped us and even found a loaner for us. More
Smooth- not pressured. They work with you. I didn’t feel pressured to make a purchase. Negotiating was reasonable. Customer service was excellent! Tommy Lee was knowledgeabl They work with you. I didn’t feel pressured to make a purchase. Negotiating was reasonable. Customer service was excellent! Tommy Lee was knowledgeable and he took the time to show us all the functions of the car! More
Great Was greeted at the drop off point on a timely manner. Very pleasant. Service advisor cordially Greeted me and explained the service needed and gave me Was greeted at the drop off point on a timely manner. Very pleasant. Service advisor cordially Greeted me and explained the service needed and gave me options. More
Service my 2004 mdx Attentive, excellent service with a smile. Advisor kept you informed of the services needed for your car. Fast shuttle services. Love that they wash Attentive, excellent service with a smile. Advisor kept you informed of the services needed for your car. Fast shuttle services. Love that they wash and vacuum your car after service. More
Exceptional Service It was a very good experience from beginning to end. Frank helped me to identify the problems that I was having with my car and relayed it to the tec It was a very good experience from beginning to end. Frank helped me to identify the problems that I was having with my car and relayed it to the technician. The technician was able to address the causes for the thumping sound and the leakage in the interior of my car. I appreciated their quickness in identifying and successfully fixing the problem areas. More
Good Service Having been a long time customer, the service has always been good. They are always friendly and responsive. The shuttle service is also very accomm Having been a long time customer, the service has always been good. They are always friendly and responsive. The shuttle service is also very accommodating.. More
New Used MDX Frank, our service representative, was able to schedule repairs and provide a loaner. Our MDX needed a new tire and was making noise while turning. Frank, our service representative, was able to schedule repairs and provide a loaner. Our MDX needed a new tire and was making noise while turning. Frank did an outstanding job! He was able to contact the company and put in a claim, which we purchased during the sale of the car. More
details and helpful information all the way My appointment was easy to make and convenient for my schedule, Jacob my service advisor was very informative and willing to take extra time to answer My appointment was easy to make and convenient for my schedule, Jacob my service advisor was very informative and willing to take extra time to answer some questions and personally delivered the vehicle for me after it's service. He also pointed me in the right direction to Rudy for extended warranty questions by which Anthony also got involved to give me the most accurate answers for the best informed decision possible. I really look forward to the service provided when I come to Honolulu Acura. More
Frank is the best service advisor Frank is thorough in explaining but gets you in and out quickly. He is knowledgeable and always friendly. I always have a positive experience when g Frank is thorough in explaining but gets you in and out quickly. He is knowledgeable and always friendly. I always have a positive experience when going in for servicing. More
Excellent service The service was excellent and professional (as expected). I have been an Acura owner since 1994 and have become accustomed to this level of service. The service was excellent and professional (as expected). I have been an Acura owner since 1994 and have become accustomed to this level of service. More