Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Honolulu
Honolulu, HI
520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 520 reviews
June 19, 2018
excellent service All questions were answered, and there were no issues with the service. Drop off and pick up were very timely with no issues. Customer service was exc All questions were answered, and there were no issues with the service. Drop off and pick up were very timely with no issues. Customer service was excellent. More
by Darin Chinen
Employees Worked With
Keris Hayashida
June 18, 2018
Awesome service Frank always informs me of everything important to keep my wife"s Acura running smooth. As they say, A happy wife is a happy life. And I'm happy. Frank always informs me of everything important to keep my wife"s Acura running smooth. As they say, A happy wife is a happy life. And I'm happy. More
by 808usps
Employees Worked With
Frank Oros
June 17, 2018
Lease turn in Very friendly staff, answered all my questions, made process very easy. Had a lot of friendly conversation during the wait time. Love the new lease. Very friendly staff, answered all my questions, made process very easy. Had a lot of friendly conversation during the wait time. Love the new lease. More
by Cnakano23
Employees Worked With
Frank Oros, Thomas Miyaji, Ryan Smolen, Shane Yuen
June 09, 2018
Excellent service Frank Oros was very friendly and attentive to my MDX’s needs. He was able to let me know on what I needed to do on my MDX and after the service, he i Frank Oros was very friendly and attentive to my MDX’s needs. He was able to let me know on what I needed to do on my MDX and after the service, he informed me that my tire treads were approaching the minimum depth, but assured me that it was still drivable and that my tires might have to be replaced on my next visit in 3 months. Overall, the service department did a great job. More
by Adrian
Employees Worked With
Frank Oros
June 06, 2018
Acura Review The staffs are nice and approachable. The place is accommodating and clean. They offer refreshments always check about the car status. Thank you very The staffs are nice and approachable. The place is accommodating and clean. They offer refreshments always check about the car status. Thank you very much. More
by Shanong0106
Employees Worked With
Larry Yip
June 05, 2018
Exceptionally great customer service Service was expeditious, friendly, and professional. My Service A was accomplished in time for me to make my next appointment. My car was washed and i Service was expeditious, friendly, and professional. My Service A was accomplished in time for me to make my next appointment. My car was washed and is running great. Larry Yip was fantastic! More
by AcuraTSXHi
Employees Worked With
Larry Yip
June 05, 2018
Great service Jared was great and offered a loner car while mine was getting fixed. He was attentive and professional. Car was washed and fixed in a few hours. Than Jared was great and offered a loner car while mine was getting fixed. He was attentive and professional. Car was washed and fixed in a few hours. Thanks. More
by Jc
Employees Worked With
Jared Minato
June 05, 2018
Frank my service advisor was awesome Someone from sales was suppose to call me with the free appraisal for my car. They never did. However frank was terrific thank you to him he tried ve Someone from sales was suppose to call me with the free appraisal for my car. They never did. However frank was terrific thank you to him he tried very hard to help me and always friendly More
by Firm2497
Employees Worked With
Frank Oros
June 05, 2018
Excellent service Consistent, friendly, professional service. I have owned Acuras for 20 years and always choose to service my car here. I really appreciate the little Consistent, friendly, professional service. I have owned Acuras for 20 years and always choose to service my car here. I really appreciate the little extras like car loaners and car wash at the end of each service. More
by Lori Katahira
Employees Worked With
Frank Oros
June 05, 2018
My 220k service. My 220k service was very timely and efficient. I also was able to secure a loaner for the duration of my wait. Considering i did not have a loaner s My 220k service was very timely and efficient. I also was able to secure a loaner for the duration of my wait. Considering i did not have a loaner scheduled Frank was able to get me one. Also Frank provided me transportation back to town to my wife's working place. Frank also suggested i get my front end light casing lens reconditioned at a minimal cost. It turned out great - no haze! By the way, i plan on getting a new MDX soon! More
by RAF5MDX
Employees Worked With
Elijah (Transportation services), Frank Oros
