Acura of Honolulu

Accommodating, Great Service Came in for a routine oil change and to have our front brakes replaced. Our service provider, Larry, remains to be a very great help. He knows that we Came in for a routine oil change and to have our front brakes replaced. Our service provider, Larry, remains to be a very great help. He knows that we have a toddler and arranged for a loaner car for the few hours that our car needed to stay for repair. Very thoughtful since it is very challenging to keep a toddler entertained for several hours in a waiting area. So, thank you for your thoughtfulness. We truly appreciate it. The service itself was great. Got it all done fairly quickly. More

great service Quick and easy service. I made an appointment online for oil and lube for 7 am. The processing was quick and the service was completed in an hour. Fi Quick and easy service. I made an appointment online for oil and lube for 7 am. The processing was quick and the service was completed in an hour. First time working with Jacob. He provided excellent service. Note: the new service department is under construction. Parking and access is limited. More

The service department is always knowledgable. Awesome peeps I was sad to learn that Paul Furtado had retired, but was relieved to know Joe Finley was still working. He is a gold nugget in the service departmen I was sad to learn that Paul Furtado had retired, but was relieved to know Joe Finley was still working. He is a gold nugget in the service department. I can always depend on him for advice and expertise. Paul and Joe are the reason I continue to be part of the Acura family. They have always supported me from my first car (Integra 1993, that was a "lemon") to my present car. They took time to know me as a person and how particular I am with my car. I was very nervous to begin working with Jacon. I didn't know him and I wanted the same honesty, and genuine support I had with Paul. Jacon P. is a wonderful addition to the service manager's team. I told him I trust Joe's input about my car and would like him to check with Joe if he ever questioned matters and concerns. He kept me informed of the details to the services on my car and what service will be needed next. Jacon also knew details of the MDX, the loaner car I had. He gave me features of the 2 MDX models. I told him it's my dream vehicle and being teacher, I couldn't afford it. He explained that I could afford a lower model. Hopefully one day I will be an owner of an MDX. I love my TSX (which Joe helped me find). More

Satisfied Customer I can always count on Frank Oros every time I bring my car in for servicing. Frank's professionalism and excellent customer service brings me back fo I can always count on Frank Oros every time I bring my car in for servicing. Frank's professionalism and excellent customer service brings me back for my auto service needs. More

Service Jacob was terrific and the service he provided convinced me that I should always drive an Acura. There are loads of good cars out there but few if an Jacob was terrific and the service he provided convinced me that I should always drive an Acura. There are loads of good cars out there but few if any provide the kind of service I like. Kudos to the Acura team and especially Jacob. More

Personalized Frank Oros has been the service advisor for my NSX for more than a decade (since the dealership was on Beretania): He's the primary reason that I brin Frank Oros has been the service advisor for my NSX for more than a decade (since the dealership was on Beretania): He's the primary reason that I bring my car back to Acura for servicing. He's down to earth, honest, and will always give me the low down on my car without pressuring me to do anything. A big Mahalo to you Frank! More

Low pressure, highly informative & professional sales man. Thank you Colin for you help in purchasing our new RDX! You made a normally difficult and stressful process of buying a new car... a breeze. Thank you Colin for you help in purchasing our new RDX! You made a normally difficult and stressful process of buying a new car... a breeze. More

Frank was terrific Frank did his normal...terrific customer service. Always helpful and easy to talk to. Comfortable customer lounge and free car wash were icing on th Frank did his normal...terrific customer service. Always helpful and easy to talk to. Comfortable customer lounge and free car wash were icing on the cake! More