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Acura of Honolulu
Honolulu, HI
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Unlike Any Other Dealership! Our Salesman Randy and Finance Managers Darwin and Theresa were very patient, informative and friendly. This is very important to me when making such Our Salesman Randy and Finance Managers Darwin and Theresa were very patient, informative and friendly. This is very important to me when making such a big purchase. Not like other dealerships where there's a numbers game that can go on for hours! Mahalo! However, I'm still waiting for someone to call me and let me know the shipping arrangements of my car. :) More
Excellent I was provided excellent service yesterday. Jacob was patient, knowledgeable & very helpful. He was attentive & made me feel like I was his only cust I was provided excellent service yesterday. Jacob was patient, knowledgeable & very helpful. He was attentive & made me feel like I was his only customer. Others there provided great service too. They were friendly & helpful. More
Exceptional customer service from Frank Oros I have been a Toyota customer for years until today. Acura surprised me with their exceptional and personalized service. Frank was my service agent. I have been a Toyota customer for years until today. Acura surprised me with their exceptional and personalized service. Frank was my service agent. Outstanding. More
Amazing Experience My wife and I went into dealership with certain expectations and they surpassed it. There is no better car buying experience then having a dealer who My wife and I went into dealership with certain expectations and they surpassed it. There is no better car buying experience then having a dealer who knows his information. Our salesman (Colin) was not trying to make a sale, his priority was to make us happy. We told him what our intent was and by he showed us our options and was able to elaborate and explain in detail every option. After listening to Colin i realized that we’re we’re selling ourselves short, for he provided us with a vehicle that exceeded our intent and was below our budgeted price range. THANK YOU COLIN!! We love the car!!! The Bradleys More
Great Service Car went in for 1 year service, we encountered no problems. Able get the same quality service as before. Glad to see Acura of Honolulu getting over Car went in for 1 year service, we encountered no problems. Able get the same quality service as before. Glad to see Acura of Honolulu getting over the issues. More
Great Service at Acura is always great. Frank takes care of everything. Your new area looks fantastic. Keep up the good work and will always keep coming Service at Acura is always great. Frank takes care of everything. Your new area looks fantastic. Keep up the good work and will always keep coming back. Shuttle service is so convenient for your customers. Thank you. More
Great experience Came in for an oil change and the greeting, service, waiting area, and everything about the new Acura location was very pleasant. The staff were all Came in for an oil change and the greeting, service, waiting area, and everything about the new Acura location was very pleasant. The staff were all in good spirits and very welcoming. I would def recommend my friends to shop Acura! More
A great experience Jacob kept me informed on the status of my car the entire time it was in the shop for repair. He was very courteous and friendly.. Jacob kept me informed on the status of my car the entire time it was in the shop for repair. He was very courteous and friendly.. More
Exceptional Service Excellent service by Frank Oros. He always has his customers best interest at heart by explaining our options. I will continue to request for his ass Excellent service by Frank Oros. He always has his customers best interest at heart by explaining our options. I will continue to request for his assistance whenever my car requires servicing. More
Great Customer Service We did not have to haggle over what we were willing to pay and were offered financing options that met our needs. Colin Sato took the time to explain We did not have to haggle over what we were willing to pay and were offered financing options that met our needs. Colin Sato took the time to explain all the features of the 2018 ILX with Technology features. This is our third Acura and our Service Manager Frank Oros has taken care of us for over 12-years. Both Colin and Frank are an asset to the company and we hope to continue our long relationship with Acura. It helps to see a familiar face when we take our care in for service and not have to deal with someone who just wants to add on extras when they are not needed. We appreciate the honesty and integrity Colin and Frank convey. More