
Acura of Honolulu
Honolulu, HI
Filter Reviews by Keyword
By Type
Showing 521 reviews
Oil change, tire rotation, and safety check. Have high rating because Frank Oros always delivers the most exceptional customer service. I've dealt with over 5 acura dealerships mainland and Honol Have high rating because Frank Oros always delivers the most exceptional customer service. I've dealt with over 5 acura dealerships mainland and Honolulu one for last 10 years and by far Frank has never provided anything less of superb advice and recommendations. Thank you Frank for making Acura of Honolulu the most enjoyable experiences ever. Pls promote this guy now. Frank Oros Is already performing at executive level supervisory position and everyone needs to be on his sheet of music!!! More
In and out oil change Came in for oil change, was greeted immediately by Keris in the service lane. Taken to a service writer, Larry explained the work to be done. Was gree Came in for oil change, was greeted immediately by Keris in the service lane. Taken to a service writer, Larry explained the work to be done. Was greeted by the general manager, Brian, and then put in a shuttle by Rodger, the driver, and dropped off at work. What more can you ask for from a service !?! More
Service was great The new service department is great and Larry was excellent. I( was in and out quickly with a loaner car. The service was as expected and Larry follow The new service department is great and Larry was excellent. I( was in and out quickly with a loaner car. The service was as expected and Larry followed up promptly. No complaints! More
Still The Same Outstanding Service From 2013-2016! First class service from everyone involved including Larry Yip, my service coordinator; Roger, the courtesy shuttle driver; and Randy Botelho, my sale First class service from everyone involved including Larry Yip, my service coordinator; Roger, the courtesy shuttle driver; and Randy Botelho, my salesperson who answered the few questions that I had after driving my MDX for a week---it's good to be back with Acura of Honolulu! More
A1 service Service was terrific! Everything was done in a timely manner. Very satisfied with all aspects. The new service waiting area is awesome. Thank you very Service was terrific! Everything was done in a timely manner. Very satisfied with all aspects. The new service waiting area is awesome. Thank you very much! More
Great! Staff was friendly and helpful. I didn’t have to wait long to be seen by Jason. Shuttle driver was friendly. Great teamwork! I could take my car else Staff was friendly and helpful. I didn’t have to wait long to be seen by Jason. Shuttle driver was friendly. Great teamwork! I could take my car elsewhere, but I always return here because of the quality of work and friendly staff! More
Happy I just purchased the ILX from Acura. I was referred to Colin Sato by a friend. I was impressed with his knowledge of cars in general. I never felt ru I just purchased the ILX from Acura. I was referred to Colin Sato by a friend. I was impressed with his knowledge of cars in general. I never felt rushed in the process. I came away happy with the purchase price. I felt like I got more than I had thought I could get. He included the Technology package. Looking forward to returning to get another car. Thanks Colin. More
RDX 2016 Traded my BMW 335 I to buy a RDX for my wife, since I’m retiring end of February. I found Colin Sato on Yelp, found some good reviews. He’s been the Traded my BMW 335 I to buy a RDX for my wife, since I’m retiring end of February. I found Colin Sato on Yelp, found some good reviews. He’s been there for about 23years with Acura Of Honolulu. This is my first time buying an Acura, Always had Toyota, Lexus, BMW. Colin help a lot on what I was looking for, I highly recommend him if you’re interested in buying an Acura. Please give him a call. Aloha, Censei Young More
Great service! I always ask Frank for service advices and Colin for sales related issues. They both have always been very friendly, polite, and truly helpful. Great I always ask Frank for service advices and Colin for sales related issues. They both have always been very friendly, polite, and truly helpful. Great experience working with them. Good job and thanks a lot! More
Glad To Be Back With Acura! Randy Botelho did a fantastic job putting an attractive package together for us to lease a 2019 MDX so we could come back to the Acura family after a Randy Botelho did a fantastic job putting an attractive package together for us to lease a 2019 MDX so we could come back to the Acura family after a three-year absence---he even went the extra mile by personally delivering the MDX to our home after work---13 miles to be exact! More