Acura of Honolulu
Honolulu, HI
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Great front desk service! I am doing this survey because I can not hide the fact the Maile Taniguchi is committed to the highest quality of customer service. It does not matter I am doing this survey because I can not hide the fact the Maile Taniguchi is committed to the highest quality of customer service. It does not matter if you are talking to her in person or on the phone. She goes out of her way to make sure that you are getting everything you need in a timely manner. She is definitely the Allstar of the office in my opinion. It not that often that you get customer service like she provides. She is a get asset to the team at Acura and I hope she continues to make a impact on her coworkers like she is did on me. I seriously can not give her enough praise for the amazing human being that she is! More
Excellence Frank Oros has been my advisor for many years and he consistently delivers exceptional service. The service team does high quality work as well. The Frank Oros has been my advisor for many years and he consistently delivers exceptional service. The service team does high quality work as well. The new showroom and waiting room area looks amazing. More
Airbag recall Paul Furtado was a great service person every friendly and knowledgeable of his work. He would keep you updated for your vehicle when the service te Paul Furtado was a great service person every friendly and knowledgeable of his work. He would keep you updated for your vehicle when the service tech started or finish. More
Wonderful! Colin really took the extra time to make sure I really knew how to use my new car and the help did not stop after the sale. Great customer service! Colin really took the extra time to make sure I really knew how to use my new car and the help did not stop after the sale. Great customer service! More
Excellent Service The service that they had done to my car was quick and well taken care of. The facility was was also great and made the time go by faster The service that they had done to my car was quick and well taken care of. The facility was was also great and made the time go by faster More
Trusted Workmanship I utilize Acura of Honolulu exclusively for sales and maintenance. The staff is honest and trustworthy. Colin Sato has demonstrated the utmost in inte I utilize Acura of Honolulu exclusively for sales and maintenance. The staff is honest and trustworthy. Colin Sato has demonstrated the utmost in integrity in all our interactions. More
RDX Service Great communication and quick service. Jacob made sure we knew what was going on and updated us with any new timeframes for the service on our RDX. Great communication and quick service. Jacob made sure we knew what was going on and updated us with any new timeframes for the service on our RDX. More
Fast & Easy This is my 3rd lease with Colin Sato & haven’t been disappointed with him once. Everything went smoothly & fast compared to other car dealership exper This is my 3rd lease with Colin Sato & haven’t been disappointed with him once. Everything went smoothly & fast compared to other car dealership experiences. He is very knowledgeable and helpful. More
Professionalism at its best This is my fifth lease with Acura, specifically with Colin Sato and I couldn’t be more thrilled. He makes everything so easy and worry free, and I ca This is my fifth lease with Acura, specifically with Colin Sato and I couldn’t be more thrilled. He makes everything so easy and worry free, and I can trust that he will do what is best for me. I always recommend him to others as well. More
Oil change, tire rotation, and safety check. Have high rating because Frank Oros always delivers the most exceptional customer service. I've dealt with over 5 acura dealerships mainland and Honol Have high rating because Frank Oros always delivers the most exceptional customer service. I've dealt with over 5 acura dealerships mainland and Honolulu one for last 10 years and by far Frank has never provided anything less of superb advice and recommendations. Thank you Frank for making Acura of Honolulu the most enjoyable experiences ever. Pls promote this guy now. Frank Oros Is already performing at executive level supervisory position and everyone needs to be on his sheet of music!!! More