Acura of Honolulu
Honolulu, HI
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NEW MDX PURCHASE Colin demonstrated outstanding customer service. He was very knowledgeable and really took his time going over the car's features. He made sure that Colin demonstrated outstanding customer service. He was very knowledgeable and really took his time going over the car's features. He made sure that we were comfortable driving off with our new vehicle. He made the transaction quick and easy. Will highly recommend him to friends and family. More
Service Thank you for outstanding service! Scheduling, service and call back was very efficient! Thank you Paul for the fast turn around and friendly service Thank you for outstanding service! Scheduling, service and call back was very efficient! Thank you Paul for the fast turn around and friendly service. Greatly appreciated! More
Nice and friendly My 2012 Mdx has multiple lights came up on dashboard. Call service department and hope to bring the car in the same day. Service adviser, Paul Furtado My 2012 Mdx has multiple lights came up on dashboard. Call service department and hope to bring the car in the same day. Service adviser, Paul Furtado, he is so helpfully take the car as soon as I arrive. Because I work in Kailua, he also be able to get me a loaner which never happened to me when I came to Mercedes dealership for service. He also go above and beyond to trace down my service records and get me some important documents that I missing. What a great experience. Thank you so much for your excellent service. More
Came for servicing I had recently bought an MDX at another dealership and found out there was a recall on it. I actually booked through a number I got from Acura’s websi I had recently bought an MDX at another dealership and found out there was a recall on it. I actually booked through a number I got from Acura’s website and ended up booking at a dealer in California so when I showed up they didn’t have my listed. It wasn’t a problem, they were able to fit me in that day instead of having to return a different day to get work done. Frank was awesome and they made it quick despite me walking in. I was also able to get a good deal on my future oil changes (since I drive a lot of miles). Mahalo Frank and everyone else, thanks for getting me back on the road quickly. More
Glad we chose Honolulu Acura We’ve been a Honda family for years this is our first Acura, we’re happy with the fast friendly and professional service that we receive at both Honda We’ve been a Honda family for years this is our first Acura, we’re happy with the fast friendly and professional service that we receive at both Honda and Acura. Paul Furtado made us feel very welcome and comfortable while taking care of our needs. I would highly recommend Honolulu Acura More
Great Service Frank is an exceptional service advisor. I was very satisfied with the work done on my car. The only thing I was not too happy with is the person w Frank is an exceptional service advisor. I was very satisfied with the work done on my car. The only thing I was not too happy with is the person who dried my car rubbed off part of my decorative side window decals. Pieces of the cloth were still stuck to the decal edges. Other than that I was satisfied with the courteous service. More
Excellent Service I purchased the lifetime oil change policy several years ago and take advantage of it. I visit this dealership quarterly for oil changes. Keris and I purchased the lifetime oil change policy several years ago and take advantage of it. I visit this dealership quarterly for oil changes. Keris and Frank treat me well every time! More
excellet service I was greeted as soon as pulled into the service area and directed where to go (I didn't get her name). Paul was very friendly and updated me several I was greeted as soon as pulled into the service area and directed where to go (I didn't get her name). Paul was very friendly and updated me several times regarding how long the service would take. More
Continually professional and pleasant I have been an Acura customer since 1991 and have not gone anywhere else in terms of vehicle liking and dependability. Service is always great and acc I have been an Acura customer since 1991 and have not gone anywhere else in terms of vehicle liking and dependability. Service is always great and accommodating and I have no complaints. More
Maintenance and safety recall service Super fast and very comfy waiting area. Everything that was done to the car was explained, very nice showroom of cars if you need to take a stroll wh Super fast and very comfy waiting area. Everything that was done to the car was explained, very nice showroom of cars if you need to take a stroll while waiting. More