Acura of Honolulu

Thank you to all the service providers that took really good care of our car. Especially Paul Furtado who went beyond my expectations. He is such a blessed service for my car. We really appreciate you. good care of our car. Especially Paul Furtado who went beyond my expectations. He is such a blessed service for my car. We really appreciate you. Thank you Roby Howard More

On 9/11/2025, visited Acura of Honolulu to reset my vehicle after installing a new battery, Paul Furtado went beyond the call of service by reviewing my situation and assisting me to reset my vehicle , vehicle after installing a new battery, Paul Furtado went beyond the call of service by reviewing my situation and assisting me to reset my vehicle , he is a valued employee and very professional in providing excellent service, Acura should reward him for his great performance More

Mr. Furtado was very knowledgeable in explaining what was going on with my vehicle and he directed me on what I needed his assistance was awesome. going on with my vehicle and he directed me on what I needed his assistance was awesome. More

Paul Furtado did an excellent job when I brought in my Acura for maintenance and overall safety performance Acura for maintenance and overall safety performance More

Paul Furtado has been my service writer for over 2 decades, wouldn’t see any one else, I always take my cars to Acura of Honolulu, I trust him in all the service recommendations needed for my 02’ MDX, decades, wouldn’t see any one else, I always take my cars to Acura of Honolulu, I trust him in all the service recommendations needed for my 02’ MDX, Paul also take care of my sons TL too. More

This has been the worst car purchase I have ever done. I purchased an electric car 2 months ago, and I am still dealing with finalizing the process. I was supposed to get some papers to get a tax credi I purchased an electric car 2 months ago, and I am still dealing with finalizing the process. I was supposed to get some papers to get a tax credit. This took emails that weren't replied, expecting call-backs that never happened, so it took a lot of pushing around at every stage of the process. So let's say I had to do the whole routine twice. Once you buy the car it is hard to get a hold of the people you need. Then I realized also that they had written my email with 0% accuracy. The only thing they got right was .com I was told I would get the registration in about a month. It has been 2 months and nothing. After calling the DMV, I am told the car is still registered in their name. When I contacted them, I am told to give my number for a call-back but I decide to wait, because I know they do not return calls (Aldi the person you talk to at first gives you a whatever answer that does not answer the question, so they just do the Karen for you and get you the manager). When talking to the manager, he tells me they had just finished transferring the car from the first owner to them, that the car's safety is expired, so I need to bring it so I can get an expired safety so they can begin the process. Since I am going there I ask if they can check a leaky tire and to do it although the warranty expired a month ago, and they agree (it looked like they knew about the problem because without saying anything the service guy already knew what tire it was). I decided to write this review because I have been here for over 2 hours and I am still waiting. I don't speak hawaiian, but Aikahi (they offer the Aikahi experience) has got to mean s#$%^tty More

*Kodee Taong (Sales) is an exceptional sales representative! She is very knowledgeable of the entire Acura line up of vehicles and their features. No pressure sales, patient and no pretense of representative! She is very knowledgeable of the entire Acura line up of vehicles and their features. No pressure sales, patient and no pretense of knowing how to provide excellent customer service! Kodee confirmed that gender no longer determines what kind of attitude or professionalism you receive when walking into a car dealership! And wait until you meet the rest of the team (Matt Bonder) who makes your sales transaction smooth and easy! You've definitely convinced me that it was worth it to give Lithia Corp another opportunity to transform me to become a happy, satisfied and most IMPRESSED return customer! Mahalo Kodee & Matt! Love you guys at Acura of Honolulu! More

I thought that I was getting a 120,000 extended warranty , not a 12,000 mile warranty when I purchased it for $4000. What rip off. , not a 12,000 mile warranty when I purchased it for $4000. What rip off. More

Their Team work from Detailers, Service Department, Sales, Finance and management levels were outstanding! Don’t change! Sales, Finance and management levels were outstanding! Don’t change! More