Acura of Glendale - Service Center

First Acura Service visit I unfortunately ran over a nail and punctured a tire while driving my new Acura all over LA this week. Tony from Acura of Glendale Service Dept handle I unfortunately ran over a nail and punctured a tire while driving my new Acura all over LA this week. Tony from Acura of Glendale Service Dept handled the repair efficiently on a Saturday so I could get back on the road as soon as possible. Much apprciated! More

I have excellent experience with regards toCustomer I have excellent experience with regards to Customer service from Roger .He exceeds More than 5 stars. His amazing customer Service Acura of Glenda I have excellent experience with regards to Customer service from Roger .He exceeds More than 5 stars. His amazing customer Service Acura of Glendale lucky to have him . More

Great Service I always receive great service at the Glendale Acura dealer. The staff is friendly and knowledgeable. Manny took care of my service needs. He got me a I always receive great service at the Glendale Acura dealer. The staff is friendly and knowledgeable. Manny took care of my service needs. He got me a loaner car so I could run errands while my car was serviced. They even washed my car. I highly recommend this dealership. More

TLX Service I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with T I love taking my car for service at Acura of Glendale. All of the service advisors are very knowledgeable and easy to work with. I usually work with Tony Gonzales and he’s the best as far as I am concerned. More

Amazing Service! I still have my 2005 Acura RL which I continue to restore as parts give out! I have been bringing my car to this dealership since I bought it in 2005 I still have my 2005 Acura RL which I continue to restore as parts give out! I have been bringing my car to this dealership since I bought it in 2005! The service team is awesome!!!! My primary service contact is Brad Wolfgram - he always goes the extra mile to ensure I understand what is being done and the pricing involved. He is detailed and always keeps me in the loop on the progress of my service. I have also worked closely with Tony and Manny in the service department and they always provide excellent service as well. Love this dealership!! More

Service Mr. Esquivel is always professional, efficient and courteous, but also welcoming and friendly. He explains what needs to be done, and why. He also t Mr. Esquivel is always professional, efficient and courteous, but also welcoming and friendly. He explains what needs to be done, and why. He also takes the cost into consideration and discusses what is prudent to take care of at the current time vs. what can be done later. I feel that he along with the mechanics are diligent about keeping customers’ vehicles well-maintained. More

B1 service & new brakes Mr. Esquvial is very knowledgeable, professional service Adciaor He gives a thorough explanation of costs for necessary service and spot on as to wh Mr. Esquvial is very knowledgeable, professional service Adciaor He gives a thorough explanation of costs for necessary service and spot on as to when the work will be done. (Also a credit to the mechanics.) Mr. Esquvial is a credit to Acura of Glendale and should be considered as a most valued staff member More

Service work quality sucks I am very disappointed to the quality of the vehicle of 2019 RDX. We had the same RDX model but in 2011, but never had any of the issues/experience li I am very disappointed to the quality of the vehicle of 2019 RDX. We had the same RDX model but in 2011, but never had any of the issues/experience like this new 2019 model. Here is our story, We purchased the 2019 RDX at the end of Octorber, 3 months ago. and everything looked fine at the beginning. However, within 2 weeks of the date of purchase, I found there are couple issues, 1. there was rattle noise around the cup holder/transmission gear area; 2. when open the tailgate, there is a huge noise when the tailgate reaches the top. so I brought the car back to the service department, and they kind of fixed the tailgate issues address above because the first issue was coming back. and alone with that, I discovered more issues. 1. the same rattle noise around the cup holder/transmission gear area; 2. back door on the passenger side had a little gap after close the door. 3. day/night mode changes even outside environment has not 4. dynamic drive mode unavailable 5. no media after start off the vehicle so I brought the car back again to the service department. But this time, technician only fixed the door gap (#2), the rattle noise came back on the second day, and the issues #3 - #5 were not able to fix since they couldn't spot it when they were doing the test. I took a photo and made a short video clip of the (#3 and #4) issues and sent it to the dealer service adviser. they asked me to bring the car back AGAIN to get the issues fixed. And I did. They worked on the known issues for about 4 days then I got the car back; but I spotted the same the same rattle noise AGAIN the next day morning. So, what is going on here ACURA. Four service trips in less than 3 months for a brand new car? Did your technician fixed the right place for the issue? The quality of the car is very very disappointing. Honestly, if possible, I would like to get my refund. More

A few questions about our 2019 RDX Clarification on how things work. Tony is very friendly and goes out of his way to take care of our needs or problems.Everyone at Acura Glendale is g Clarification on how things work. Tony is very friendly and goes out of his way to take care of our needs or problems.Everyone at Acura Glendale is great. Would not go any where else. More

great service The customer is always a priority. Service might take more than a few minutes but it is always thorough with the customers' best interest in mind. The customer is always a priority. Service might take more than a few minutes but it is always thorough with the customers' best interest in mind. More