Acura of Glendale - Service Center

I'm very satisfied with Andre he reached out to remind me wen its almost tine to sevice my car He gave me the information on how to go about bringing it back to the dealer. Sal was also very helpful I did wen its almost tine to sevice my car He gave me the information on how to go about bringing it back to the dealer. Sal was also very helpful I didn't need to make an appointment im very happy with their service thank you very much. More

Made a weekday appointment with Roger to service my 2017 MDX. Was first in and thanks to Roger’s help was able to get out and to work timely. On my return (from work) I was all set and paperwork was ready f MDX. Was first in and thanks to Roger’s help was able to get out and to work timely. On my return (from work) I was all set and paperwork was ready for me to pay. Was happy to learn nothing was of the issue, and my vehicle was completed way ahead of schedule. Cannot thank Acura of Glendale enough for having Roger on their team. Special mention to Brad, thank you for helping me out on my initial call. More

All the sales and service staff are very helpful and responsive. We wouldn’t go anywhere else. responsive. We wouldn’t go anywhere else. More

As a first-time luxury vehicle owner, I expected nothing but the best treatment. Being unfamiliar with how Acura worked I asked a few questions and let Roger guide me. My first time here was in October 2021 but the best treatment. Being unfamiliar with how Acura worked I asked a few questions and let Roger guide me. My first time here was in October 2021 when there were a few items wrong with the CPO vehicle I purchased. Thankfully everything was still under the factory warranty and Roger was able to clarify everything for me and assist me even in obtaining a loaner vehicle. - My most recent time was 2.26.2021 when I needed 4 new tires as the ones it came with were beyond bad. This aside, again, Roger made things simple and easy for me. At the same time after my RO had been written, I remembered another issue with the vehicle and it was the rear tailgate switch that acts up on wet or cold temperatures. After a short time, Roger was able to confirm the failure and had great news for me that the part was in stock. This was superb! I knew I failed to mention this at the time of appointment set up so I was ready to wait at the dearlership. With a book in hand, time went by as fast as it was. Soon I was out of the dealership with my new tires (I paid for these) and my warranty item. Acura of Glenda,e has a great staff member! More

John Ladouceur, Service Manager, is consistently excellent in his ability to explain what my car needs and why. He takes time to answer questions in a thorough and understandable way. He is a respec excellent in his ability to explain what my car needs and why. He takes time to answer questions in a thorough and understandable way. He is a respectful and effective professional. I have interacted with John for 15 years and always have been impressed and appreciative of his expertise and interpersonal courtesy. John is a fine ambassador for Acura of Glendale. More

The mecahanic, secretary, and service rep Armen were exceptional! I had unexpected car trouble and Armen took my call, made space for me to come in, provided me with an emergency rental. I was so impre exceptional! I had unexpected car trouble and Armen took my call, made space for me to come in, provided me with an emergency rental. I was so impressed with the level of customer service from all staff members More

I am very impressed with your employeesSal.,especially I am very impressed with your employees Sal.,especially Maurice who did his extra Extra mile to help me with my car. I am very impressed with your employees Sal.,especially Maurice who did his extra Extra mile to help me with my car. More

Everything was great. Service duration was reasonable and service advisor was very helpful and professional. I will be back for my MDX next service to Acura of Glendale. Thank you all and have a great and service advisor was very helpful and professional. I will be back for my MDX next service to Acura of Glendale. Thank you all and have a great weekend. More

I've been going to ACURA of Glendale (CA) ever since I've purchased my 2019 ACURA RDX Tech, Pkg. back in April of 2019. Even though I bought it elsewhere, my purchasing experience was not good, and the Glend purchased my 2019 ACURA RDX Tech, Pkg. back in April of 2019. Even though I bought it elsewhere, my purchasing experience was not good, and the Glendale dealership is much closer, so I went to the Glendale location for services. John Ladouceur and his crew (Brad, Manny, Roger) have taken great care of me since last April. Even though the Apply CarPlay issue has been a headache to deal with to this day, they understand my frustration and have been very respectful and courteous in every way. I have serviced my vehicle only at this location since the purchase because they have been nothing but the best and I am completely satisfied with the quality of service I have received, and that says a lot about the leadership of John and his crew. Trust your ACURA (or HONDA) at this dealership and you won't be disappointed. More

I've been with Acura of Glendale for almost 6 years. They are very welcoming with excellent customer service.and fastest services. Appreciate their customer service. Great people They are very welcoming with excellent customer service.and fastest services. Appreciate their customer service. Great people More