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Acura of Escondido

Escondido, CA

Overview
Reviews
5.0
291 Reviews
Call Dealership (844) 592-6086
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1502 Auto Park Way N

Escondido, CA

92029

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Showing 291 reviews

December 03, 2022

Excellent troubleshooting and correction of backup camera issue. Done on time and priced fairly. Great service rep, Tim. More

by Fitz Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Dec 04, 2022 -

Acura of Escondido responded

We are glad to have assisted you with the backup camera on your vehicle. Our Service Team is elated to have offered you an excellent and timely experience, as well as fair pricing here at Acura of Escondido. Please do not hesitate to contact us if there is anything else we can do for you.

December 01, 2022

I have always had excellent service at Acura of Escondido. Charlie Baladez is responsive to my needs and requests. More

by cacrow2003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez
Report | Print
Dec 02, 2022 -

Acura of Escondido responded

Thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of you and your vehicle. We hope that you will continue to choose Acura of Escondido in the future!

November 30, 2022

Very good dealership. They take care of their cars and price them well. Happy to have found my new vehicle there! More

by Marcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig
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Nov 30, 2022 -

Acura of Escondido responded

Marcus, we appreciate the kind review and amazing rating for us here at Acura of Escondido. We are pleased to learn of your positive experience. Have a great day.

November 29, 2022

Ken Knight is a gift to your dealership. Like and trust him. He is the reason I came back to lease my car😇 More

by A330captain2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Knight
Report | Print
Nov 30, 2022 -

Acura of Escondido responded

Hello, we appreciate you taking the time to leave an excellent rating and review for us here at Acura of Escondido. We are glad to read of your great experience with our Sales team member as well. Have a fantastic day.

November 19, 2022

Best service Dept. Charlie is outstanding! Never disappoints. Drive 45 min to have my car serviced here More

by Gamaslov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez 5 stars!!!!!
Report | Print
Nov 23, 2022 -

Acura of Escondido responded

Hello Gamaslov. We strive to provide top-tier service to all of our customers and we're glad you experienced that. Thank you for the 5-star rating and we look forward to seeing you back again at Acura of Escondido in the future.

November 18, 2022

Great experience with Acura Escondido. Jose has provided me excellent service to install a spare tire very fast and quality, More

by Tonydtnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Report | Print
Nov 23, 2022 -

Acura of Escondido responded

Hello Tony, it was our pleasure in our Service Department to provide you with an excellent experience installing your spare tire in a timely manner. Keep Acura of Escondido in mind for all your future automotive needs.

November 16, 2022

I’ve been going to this dealership almost 20 years and have had wonderful service the entire time. I’ve owned two Acuras and Charlie has been my service representative the entire time. He is very trustwor More

by notarangelo2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Report | Print
Nov 16, 2022 -

Acura of Escondido responded

Greetings! I am so happy to hear about your great experience with us at Acura of Escondido! We want to thank you for spending time writing an excellent review! We are delighted to assist you whenever you need us!

November 03, 2022

Very professional! And great service! Thank you Jose G ! For all of your help. Yay! More

by mackollee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José Gutierrez
Report | Print
Nov 06, 2022 -

Acura of Escondido responded

Hello there. The 5-star review you shared with us is so humbling to our staff here at Acura of Escondido. We are thrilled to see that our professionalism and amazing courtesy were acknowledged by you during your visit! If there are any further questions you have, please contact us at your earliest convenience. Have a fantastic day.

October 27, 2022

Wonderful customer service. Charlie is very thorough in explaining service done on my car. Service depth. Was fast and efficient with their work. Thank you again. Excellent job More

by Mqsoto92964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Report | Print
Oct 30, 2022 -

Acura of Escondido responded

We here at Acura of Escondido are thrilled to learn our Service Team provided you with fast, efficient service. We appreciate your five-star review. Please don't hesitate to reach out to us should you need further assistance.

October 13, 2022

Although the price was exorbitant, the professionalism of the service manager was outstanding. For specific issues I would definitely go back to them given that experience. More

by tlspilman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez
Report | Print
Oct 16, 2022 -

Acura of Escondido responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the pricing of your service visit. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Craig Morman Acura of Escondido General Manager craig.morman@penskeautomotive.com

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