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Acura of Escondido

Escondido, CA

5.0
295 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 295 reviews

January 11, 2023

Excellent customer service and attention to detail. Both the service representative and technician were outstanding. More

by mmorris285
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Young
Jan 13, 2023 -

Acura of Escondido responded

Thank you for taking the time to write this amazing 5-star review of our Service Department. It makes us so delighted to know you appreciate the high-quality service provided by our Service Team, and that you were provided with great customer service. We invite you back here at Acura of Escondido for any of your future automotive needs.

January 07, 2023

The entire staff was so helpful and accommodating. Craig, Glen, iyshia and Abby answered all of our questions about the Acura brand as we are new to it. You won’t regret going to Acura of Escondido. More

by Casmiths
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iyisha, Abby, Glen and Craig
Jan 08, 2023 -

Acura of Escondido responded

Thank you for choosing Acura of Escondido and taking the time to give us a 5-star rating. Our team is always happy to assist you.

January 07, 2023

Very good experience. Efficient and courteous and addressed all of my concerns. Would come back More

by Abc
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Jan 09, 2023 -

Acura of Escondido responded

Hello, we are very happy to have provided you with such a positive experience here at Acura of Escondido. We hope you continue to choose us for all your automotive needs. Take care.

January 05, 2023

Acura of Escondido is the best dealership in San Diego. They take care of my Acura anytime it needs service. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Sean Weaver
Jan 06, 2023 -

Acura of Escondido responded

Hello Jeremy. We appreciate your five stars and input. We're glad to learn that you are consistently impressed with our Service Team here at Acura of Escondido. Thank you for your five-star review and patronage. We look forward to working with you again in the future. Have a wonderful day.

January 01, 2023

Zhou was helpful describing the details of the car to me, I really appreciate it. More

by dtran895
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zhou Yueyang
Jan 02, 2023 -

Acura of Escondido responded

We are glad to learn that our team ensured you were informed of the details of your vehicle. Thank you for the 5-star review and if you need any further assistance, feel free to reach out to us here at Acura of Escondido.

December 31, 2022

Zhou and Iyshia were great to work with. Very knowledgeable about everything. Overall excellent experience! More

by Dave’s review
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zhou, Iyshia, Sean Weaver
Jan 01, 2023 -

Acura of Escondido responded

Thanks for the great rating, Dave’s. Here at Acura of Escondido, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

December 30, 2022

Good experience shopping with Escondido, especially dealing with Ken Knight for helping us to get the desired luxury car to home. More

by TJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ken Knight, Sean Weaver
Dec 30, 2022 -

Acura of Escondido responded

Hello TJ, we are glad you had an enjoyable and stress-free experience working with our Sales Team at Acura of Escondido. Thank you for your positive review and trusting us with your purchasing needs. We are here if you need any further assistance.

December 29, 2022

Great high tech service dept. with video feedback and automated repair order authorization and online payment. VERY efficient! More

by jstaad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Gutierrez
Dec 30, 2022 -

Acura of Escondido responded

Thank you for your kind words. We are happy we could provide a smooth and efficient experience for you here at Acura of Escondido. We want all of our customers to feel this way when visiting us. We hope you will visit us again.

December 29, 2022

Jose Gutierez made sure I was informed and he was prompt with updates. He is very professional and efficient. I hope his boss buys him lunch today! More

by Labalo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierez, Tim Wilson
Dec 30, 2022 -

Acura of Escondido responded

We appreciate you taking the time to write us this outstanding review. We are so thrilled to learn that our Service Team made sure to keep you updated on the status of your vehicle. Thank you for trusting us here at Acura of Escondido with your vehicle and we welcome you back for any further assistance that you require.

December 26, 2022

Jose Gutierez displayed excellent customer service skills, he is very professional, honest and has great work ethic. I give him a 5-star review!! More

by ammasino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Dec 26, 2022 -

Acura of Escondido responded

Hello Ammasino, thank you so much for your 5-star rating. We at Acura of Escondido appreciate your business and are here for all of your future automotive needs.

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