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Acura of Escondido
Escondido, CA
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Young My helped me out with all my vehicles issues and was very clear on what I needed to get done and what I can wait on. Took care of my car and offered me an Uber if I needed to get somewhere. Will def was very clear on what I needed to get done and what I can wait on. Took care of my car and offered me an Uber if I needed to get somewhere. Will definitely be coming back to Acura if Escondido and Young! More
Service department employees were very helpful & pleasant. On Time too! Waiting room is small with only 5 chairs, complementary coffee and tea available. First time for service and when mechanic w pleasant. On Time too! Waiting room is small with only 5 chairs, complementary coffee and tea available. First time for service and when mechanic was done with scheduled maintenance, he texted a video tour of all the things he checked and did with good comments. This was very much appreciated & useful too. More
The service adviser, My Young was very professional and he and the technician know about how a vehicle functions. I think the video showing the customer what needs fixing is an excellent idea. I definitel he and the technician know about how a vehicle functions. I think the video showing the customer what needs fixing is an excellent idea. I definitely liked seeing the video. I don’t like talking to a computer to set a service appointment. More
Acura of Escondido has always exceeded my expectations! They do an excellent job and the staff are professional and welcoming. I will always have them service my vehicles! They do an excellent job and the staff are professional and welcoming. I will always have them service my vehicles! More
Customer service was great, my rep Young My was great. I needed to work and he gave me a little office to work while my car was being worked on! I needed to work and he gave me a little office to work while my car was being worked on! More
Jose G. In service dept was fantastic. Knowledgeable, friendly, informative! Will return to Acura for future service. The video was helpful, too. And I did n In service dept was fantastic. Knowledgeable, friendly, informative! Will return to Acura for future service. The video was helpful, too. And I did not have to wait longer than the estimated time. Great service and great service dept! More