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Acura of Escondido

Escondido, CA

5.0
291 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 291 reviews

February 02, 2023

The service adviser, My Young was very professional and he and the technician know about how a vehicle functions. I think the video showing the customer what needs fixing is an excellent idea. I definitel More

by Gladys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Young
Feb 02, 2023 -

Acura of Escondido responded

It brings us joy to receive your five-star rating and review Gladys. We'll be sure to let our Service Team here at Acura of Escondido know about their accommodating helpful service.

February 02, 2023

Was good and Young My very friendly. Customer lounge clean. Car after oild change very clean More

by Gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young My
Feb 02, 2023 -

Acura of Escondido responded

Hi Gavin, sounds like you had a very efficient five-star experience with our Service Department. Thank you for bringing your vehicle to us at Acura of Escondido and we look forward to servicing your car again when needed.

January 27, 2023

Customer service was great, my rep Young My was great. I needed to work and he gave me a little office to work while my car was being worked on! More

by zarynj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Young My, Sean Weaver
Jan 27, 2023 -

Acura of Escondido responded

Thank you for your high star rating. We're happy to see that your experience with our team here at Acura of Escondido was excellent. We strive to deliver a great experience to all of our valued customers. Let us know if we can help with anything else down the road.

January 26, 2023

Jose G. In service dept was fantastic. Knowledgeable, friendly, informative! Will return to Acura for future service. The video was helpful, too. And I did n More

by Svani1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Jan 27, 2023 -

Acura of Escondido responded

Thank you for leaving us this 5-star review regarding the experience you had with our Service Department. We are so pleased to learn that our Service Team could take care of your vehicle in a timely manner, and are glad that you enjoyed the video you were provided as well. We look forward to meeting your future automotive needs here at Acura of Escondido. Take care.

January 18, 2023

Great service! Zhao made the buying process simple and quick! He gave us good advice on the pros and cons of the RDX vs the MDX and helped us make the best decision More

by sherriacharlton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zhao
Jan 18, 2023 -

Acura of Escondido responded

Hi Sherri, thank you for taking the time to leave a positive rating for us at Acura of Escondido. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you. Congratulations on your new RDX!

January 15, 2023

I had a very positive experience at Acura of Escondido with Ken Knight. He was patient, knowledgeable, and kind. Every person in the dealership was professional.I would absolutely buy another vehicle from More

by Patrick Hammond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Knight, Sean Weaver
Jan 16, 2023 -

Acura of Escondido responded

Hello Patrick. Thank you for your 5-star review of our awesome Sales Team at Acura of Escondido. We understand that a vehicle purchase is a big decision and we thank you for trusting us with your purchase. We look forward to your next visit.

January 11, 2023

Excellent customer service and attention to detail. Both the service representative and technician were outstanding. More

by mmorris285
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Young
Jan 13, 2023 -

Acura of Escondido responded

Thank you for taking the time to write this amazing 5-star review of our Service Department. It makes us so delighted to know you appreciate the high-quality service provided by our Service Team, and that you were provided with great customer service. We invite you back here at Acura of Escondido for any of your future automotive needs.

January 07, 2023

The entire staff was so helpful and accommodating. Craig, Glen, iyshia and Abby answered all of our questions about the Acura brand as we are new to it. You won’t regret going to Acura of Escondido. More

by Casmiths
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iyisha, Abby, Glen and Craig
Jan 08, 2023 -

Acura of Escondido responded

Thank you for choosing Acura of Escondido and taking the time to give us a 5-star rating. Our team is always happy to assist you.

January 07, 2023

Very good experience. Efficient and courteous and addressed all of my concerns. Would come back More

by Abc
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Jan 09, 2023 -

Acura of Escondido responded

Hello, we are very happy to have provided you with such a positive experience here at Acura of Escondido. We hope you continue to choose us for all your automotive needs. Take care.

January 05, 2023

Acura of Escondido is the best dealership in San Diego. They take care of my Acura anytime it needs service. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Sean Weaver
Jan 06, 2023 -

Acura of Escondido responded

Hello Jeremy. We appreciate your five stars and input. We're glad to learn that you are consistently impressed with our Service Team here at Acura of Escondido. Thank you for your five-star review and patronage. We look forward to working with you again in the future. Have a wonderful day.

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