Acura of Escondido

Service department employees were very helpful & pleasant. On Time too! Waiting room is small with only 5 chairs, complementary coffee and tea available. First time for service and when mechanic w pleasant. On Time too! Waiting room is small with only 5 chairs, complementary coffee and tea available. First time for service and when mechanic was done with scheduled maintenance, he texted a video tour of all the things he checked and did with good comments. This was very much appreciated & useful too. More

They are Very Helpful, knowledgeable, Professional and Courteous! We keep coming back as we get the red carpet treatment! Courteous! We keep coming back as we get the red carpet treatment! More

Zhou and Staff are Awesome…6th Car from this Dealership- keep coming back as they are a pleasure to work with! keep coming back as they are a pleasure to work with! More

Acura of Escondido has always exceeded my expectations! They do an excellent job and the staff are professional and welcoming. I will always have them service my vehicles! They do an excellent job and the staff are professional and welcoming. I will always have them service my vehicles! More

The service adviser, My Young was very professional and he and the technician know about how a vehicle functions. I think the video showing the customer what needs fixing is an excellent idea. I definitel he and the technician know about how a vehicle functions. I think the video showing the customer what needs fixing is an excellent idea. I definitely liked seeing the video. I don’t like talking to a computer to set a service appointment. More

Was good and Young My very friendly. Customer lounge clean. Car after oild change very clean Customer lounge clean. Car after oild change very clean More

Customer service was great, my rep Young My was great. I needed to work and he gave me a little office to work while my car was being worked on! I needed to work and he gave me a little office to work while my car was being worked on! More

Jose G. In service dept was fantastic. Knowledgeable, friendly, informative! Will return to Acura for future service. The video was helpful, too. And I did n In service dept was fantastic. Knowledgeable, friendly, informative! Will return to Acura for future service. The video was helpful, too. And I did not have to wait longer than the estimated time. Great service and great service dept! More

Great service! Zhao made the buying process simple and quick! He gave us good advice on the pros and cons of the RDX vs the MDX and helped us make the best decision Zhao made the buying process simple and quick! He gave us good advice on the pros and cons of the RDX vs the MDX and helped us make the best decision. Love my new RDX! More

I had a very positive experience at Acura of Escondido with Ken Knight. He was patient, knowledgeable, and kind. Every person in the dealership was professional.I would absolutely buy another vehicle from with Ken Knight. He was patient, knowledgeable, and kind. Every person in the dealership was professional.I would absolutely buy another vehicle from Acura of Escondido. More