Acura of Escondido
Escondido, CA
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This was our 3rd Acura and the 2nd from this dealership. We have been pleased with the service that our sales person provided on both occassions, but particularly this most recent visit. Abby Felipe welco We have been pleased with the service that our sales person provided on both occassions, but particularly this most recent visit. Abby Felipe welcomed us as we looked at the vehicle and then guided us through the process of purchase. No pressure what so ever. She explained all aspects of the purchase and got us a fair deal. While it took awhile (no fault of Abby), it was just about "painless" and we left with a vehicle we wanted and a positive feeling. More
I was pleased that everything went smoothly and fast, which was important for me due to a time crunch with appointments and I indicated that at the beginning. Mr. Zhou went above and beyond, we did test which was important for me due to a time crunch with appointments and I indicated that at the beginning. Mr. Zhou went above and beyond, we did test driving the model I wanted, but the combination of colors was not on the lot at the time. No problem, Zhou located car with the exact tones in 5 minutes, and I got it next day with a discount. Two visits, each under an hour. That is impressive. Also, there was no any pressure, very comfortable, highly recommend!!! More
Great customer service, knowledgeable and willing to work with you to make the right deal. Pleasant experience overall. This is my second purchase in 10 years and I will continue to be a repeat customer. with you to make the right deal. Pleasant experience overall. This is my second purchase in 10 years and I will continue to be a repeat customer. More
Mr. Ken Knight was our sales rep. He was very knowledgeable and polite, and really went the extra mile to help us get into the vehicle we wanted. I received fabulous customer service from Ken, A knowledgeable and polite, and really went the extra mile to help us get into the vehicle we wanted. I received fabulous customer service from Ken, Abby, and Gary, I believe was the manager name. More
I've been a customer of Acura of Escondido since about December 2004. Each salesperson I've worked with has been very helpful, and the service on my vehicle has been great! I love Acura vehicles because t December 2004. Each salesperson I've worked with has been very helpful, and the service on my vehicle has been great! I love Acura vehicles because they feel solid when driving and have the features I've desired. More
Our sales rep was very friendly and willing to please the customer. Negotiations went smoothly and you have an excellent product in the MDX! customer. Negotiations went smoothly and you have an excellent product in the MDX! More
Acura of Escondido is always great to deal with. We have purchased or leased 4 Acuras through the years and it’s always been a pleasant experience. We have purchased or leased 4 Acuras through the years and it’s always been a pleasant experience. More