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Acura of Escondido

Escondido, CA

5.0
297 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 297 reviews

May 23, 2020

They did an excellent job helping me get the car specifically I wanted to buy. Highly recommend for any new buyer just ask doesn’t hurt More

by Jorge
Recommend Dealer
Yes
Employees Worked With
Zhou and Eisha , Sean Weaver
May 24, 2020 -

Acura of Escondido responded

Hi Jorge, Congratulations on your car! Thanks for your strong recommendation. Please feel free to reach out to us directly if we can do anything else.

May 20, 2020

Charlie is the best service rep that I have ever dealt with and is a big part of why I always bring my MDX to this dealer for service! My car is ready on time and is sparkling clean when I come to pick it More

by Julie S
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez
May 21, 2020 -

Acura of Escondido responded

Thank you for the great review, Julie. We will be sure to thank Charlie for providing you with excellent service. We look forward to working with you again.

May 07, 2020

Very much appreciated that my car was picked up and returned. Excellent at communicating with me through the whole process. The work was completed quickly More

by wmoore
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 08, 2020 -

Acura of Escondido responded

Moore, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 28, 2020

Awesome dealership. Have been using this location for over 3 years. Acura's Service Department and Charlie B. Are second to none. I will always take my vehicle there More

by Wayne
Recommend Dealer
Yes
Employees Worked With
Charlie B., Sean Weaver
Apr 29, 2020 -

Acura of Escondido responded

Hi Wayne, Your business the past three years is very much appreciated. Thanks for your feedback for our team members and we look forward to providing our assistance in the future.

April 26, 2020

Great sales support. Zhou and glen were friendly and knowledgeable. Got the color RDX we wanted and it was not the plan of the trip out there. More

by homeinsandiego
Recommend Dealer
Yes
Employees Worked With
Zhou
Apr 27, 2020 -

Acura of Escondido responded

Thank you for leaving us a great review! It was a pleasure to work with you, and we invite you back at any time. Enjoy your new RDX!

April 22, 2020

Excellent service! I went to another Acura dealer for 19 years and switched to this one last year and WOW I wish I would have know about them sooner! Clean AND they listen. More

by SRH
Recommend Dealer
Yes
Employees Worked With
Tim Wilson, Sean Weaver
Apr 23, 2020 -

Acura of Escondido responded

Thank you for the kind words! We appreciate your business and look forward to seeing you again in the future.

April 22, 2020

Charlie always is professional and helpful. I’m so glad to have someone like him taking care of my Bella...car! He always comes through with coupons and gets me and my car back on the road. More

by Amcarrello63
Recommend Dealer
Yes
Employees Worked With
Charlie is always a gem! Excellent employee!
Apr 23, 2020 -

Acura of Escondido responded

Thank you for the kind words! We will be sure to pass them along to Charlie! It's our pleasure to assist you with any needs you have for Bella (great name, by the way!) We appreciate your business and look forward to seeing you again in the future.

April 16, 2020

Abby was the best sales rep I have ever had - and I bought many cars! She was truthful and found a way to middle ground! More

by ken
Recommend Dealer
Yes
Employees Worked With
Abby
Apr 17, 2020 -

Acura of Escondido responded

Thank you for the great review, Ken! We will be sure to thank Abby for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

November 24, 2019

2018 Acura TLX (certified)I've bought more than a dozen 2018 Acura TLX (certified) I've bought more than a dozen cars over my lifetime and I can honestly say that this was The Best car buying experience ye More

by Chris T.
Recommend Dealer
Yes
Employees Worked With
Zhou, Glenn, Iyshia
Nov 25, 2019 -

Acura of Escondido responded

Thank you for the amazing review and recommendation. Your business and satisfaction mean the world to us. Zhou and the team will enjoy knowing that you are happy with their services. Be sure to inform us of any future needs. Have a wonderful day.

November 06, 2018

They are not responsible I have an Acura 2013, which manufacture uses conventional oil, not full synthetic oil. We switched to synthetic oil long ago and keeps using synthetic More

by Tho
Recommend Dealer
No
Employees Worked With
Not know, Sean Weaver
Nov 07, 2018 -

Acura of Escondido responded

Hi, ​ I am disappointed to learn of any miscommunication regarding your oil change and that our customer service did not meet your expectations. I would like to get in touch with you to discuss your situation further. Please contact me at rburns@penskeautomotive.com when you have the chance. I hope to hear from you soon. ​ Best, Ray Burns Acura of Escondido General Manager

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