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Acura of Escondido

Escondido, CA

5.0
296 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 296 reviews

October 31, 2020

Very friendly and helpful service staff. Clearly said what was to be done and did what they said in a timely manner. They were Very professional!! More

by Sanjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Nov 01, 2020 -

Acura of Escondido responded

Sanjay, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review for the services provided. Our team is available should you require any extra help in the future. Safe driving!

October 25, 2020

We have serviced our MDX and RLX at Acura of Escondido for at least 10 years. They are reliable. We have worked without service representative and he takes care of us. More

by Jackcima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baldez
Oct 25, 2020 -

Acura of Escondido responded

Thanks for the great review! We love knowing that you've been with us for 10 years and have always received exceptional service. We look forward to working with you for many more years to come.

October 06, 2020

I always get very good service at Acora of Escondido. They are efficient and keep me informed of what is going on with my car. More

by Aspengahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlie, Sean Weaver
Oct 07, 2020 -

Acura of Escondido responded

Thank you for taking the time to leave this positive rating. It was our pleasure to provide a top-notch dealership experience.

September 30, 2020

Although we were skeptical on bringing our car for service for the 2nd time, as our 1st visit was not so great. We are so very happy with the Customer Service we received from Charlie Baladez-Client S More

by Pamdturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez Client Service Manager
Sep 30, 2020 -

Acura of Escondido responded

Thank you for your glowing review of Charlie! We can't wait to let him know how pleased you are with his service. If we can do anything else for you, please be sure to let us know!

September 30, 2020

Charlie and the entire service team delivered their normal efficient and professional experience. My car was ready a bit earlier than they said, which is always nice. More

by Fourocarrolls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Oct 01, 2020 -

Acura of Escondido responded

Your review made me smile. We love hearing that our employees, such as Charlie, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

September 30, 2020

Jose was great at service. Ans my Q and was accurate on the time it would take to complete the job. Which I greatly appreciated He had loaner available for me. More

by Bob Friedberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Sep 30, 2020 -

Acura of Escondido responded

Thank you for the wonderful review, Bob! We are glad to see that Jose answered all your questions so satisfactorily. If we can assist you further, don't hesitate to let us know.

September 28, 2020

It was quick service. Service consultant is very knowledgeable and nice and professional . I was so happy with my visiting. I did not expect the service time was quick. More

by calvintran55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez, Sean Weaver
Sep 28, 2020 -

Acura of Escondido responded

Calvin, thank you for taking the time to share your quick service experience with Sean and Jose! We appreciate your positive feedback, and we look forward to working with you for years to come!

September 17, 2020

Salesman was very helpful as well as after the sale. Made buying a easy experience, answered all my questions in a professional way. Pleasant experience More

by Charles.bertolino7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zhou a Acura Escondido made buying a breeze
Sep 18, 2020 -

Acura of Escondido responded

Thank you for the great review, Charles. We are happy to know that you enjoyed an easy car-buying experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

September 13, 2020

We were greeted right away , Glen took his time to help us out the first time and the second time , we got the help we were looking for. Thank you once again. More

by santoserica5423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen
Sep 14, 2020 -

Acura of Escondido responded

Santos, It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

September 02, 2020

Very friendly, Charlie accommodated to service my car the same day. He gave me the direct number to get to speak to him without being transferred 👍 More

by Maribelqflorido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Sep 02, 2020 -

Acura of Escondido responded

Thank you for the wonderful review! Charlie was happy to assist you with everything. We are always here for you if you need anything else.

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