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Acura of Escondido

Escondido, CA

5.0
299 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 299 reviews

November 13, 2020

I have been taking my Acuras to the Escondido Acura for service for at least 16 years and have dealt with Charlie the entire time. I’m extremely happy with the service I receive. Charlie is extremely kno More

by notarangelo2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Tim
Nov 13, 2020 -

Acura of Escondido responded

Nothing makes us happier than knowing that you've been with us for 16 years and have always received excellent service! Thank you for the kind review and we look forward to working with you for many years to come.

November 03, 2020

As always Acura delivered excellent service. My service manager Charlie Baladez did a top job, and he gave me an update each day on the progress of the work on my car. More

by Bentesorensen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez, Sean Weaver
Nov 03, 2020 -

Acura of Escondido responded

Thank you for the great review! We are happy to learn that Charlie's top-notch service made such a positive impression on you. If we can be of additional service, please be sure to let us know!

October 31, 2020

We are so happy to have chosen Acura of Escondido for our car purchase they’re very helpful with all our needs, actually above and beyond 😷 More

by ghil67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zao, Sean Weaver
Nov 01, 2020 -

Acura of Escondido responded

Hello, we appreciate you taking the time to leave us this feedback about your shopping experience. Please don't hesitate to reach out if there's anything additional we can do for you. We are happy to help.

October 31, 2020

Very friendly and helpful service staff. Clearly said what was to be done and did what they said in a timely manner. They were Very professional!! More

by Sanjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Nov 01, 2020 -

Acura of Escondido responded

Sanjay, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review for the services provided. Our team is available should you require any extra help in the future. Safe driving!

October 25, 2020

We have serviced our MDX and RLX at Acura of Escondido for at least 10 years. They are reliable. We have worked without service representative and he takes care of us. More

by Jackcima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baldez
Oct 25, 2020 -

Acura of Escondido responded

Thanks for the great review! We love knowing that you've been with us for 10 years and have always received exceptional service. We look forward to working with you for many more years to come.

October 06, 2020

I always get very good service at Acora of Escondido. They are efficient and keep me informed of what is going on with my car. More

by Aspengahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlie, Sean Weaver
Oct 07, 2020 -

Acura of Escondido responded

Thank you for taking the time to leave this positive rating. It was our pleasure to provide a top-notch dealership experience.

September 30, 2020

Although we were skeptical on bringing our car for service for the 2nd time, as our 1st visit was not so great. We are so very happy with the Customer Service we received from Charlie Baladez-Client S More

by Pamdturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez Client Service Manager
Sep 30, 2020 -

Acura of Escondido responded

Thank you for your glowing review of Charlie! We can't wait to let him know how pleased you are with his service. If we can do anything else for you, please be sure to let us know!

September 30, 2020

Charlie and the entire service team delivered their normal efficient and professional experience. My car was ready a bit earlier than they said, which is always nice. More

by Fourocarrolls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Oct 01, 2020 -

Acura of Escondido responded

Your review made me smile. We love hearing that our employees, such as Charlie, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

September 30, 2020

Jose was great at service. Ans my Q and was accurate on the time it would take to complete the job. Which I greatly appreciated He had loaner available for me. More

by Bob Friedberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Sep 30, 2020 -

Acura of Escondido responded

Thank you for the wonderful review, Bob! We are glad to see that Jose answered all your questions so satisfactorily. If we can assist you further, don't hesitate to let us know.

September 28, 2020

It was quick service. Service consultant is very knowledgeable and nice and professional . I was so happy with my visiting. I did not expect the service time was quick. More

by calvintran55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez, Sean Weaver
Sep 28, 2020 -

Acura of Escondido responded

Calvin, thank you for taking the time to share your quick service experience with Sean and Jose! We appreciate your positive feedback, and we look forward to working with you for years to come!

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