
Acura of Escondido
Escondido, CA
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I have been taking my Acuras to the Escondido Acura for service for at least 16 years and have dealt with Charlie the entire time. I’m extremely happy with the service I receive. Charlie is extremely kno service for at least 16 years and have dealt with Charlie the entire time. I’m extremely happy with the service I receive. Charlie is extremely knowledgeable and very friendly and efficient. Tim has also helped me with my service and made sure that everything was done to perfection. These two gentlemen are truly an asset to Acura. I would like to thank them for a great experience each time I come in for my service needs. More
As always Acura delivered excellent service. My service manager Charlie Baladez did a top job, and he gave me an update each day on the progress of the work on my car. manager Charlie Baladez did a top job, and he gave me an update each day on the progress of the work on my car. More
We are so happy to have chosen Acura of Escondido for our car purchase they’re very helpful with all our needs, actually above and beyond 😷 car purchase they’re very helpful with all our needs, actually above and beyond 😷 More
We have serviced our MDX and RLX at Acura of Escondido for at least 10 years. They are reliable. We have worked without service representative and he takes care of us. for at least 10 years. They are reliable. We have worked without service representative and he takes care of us. More
Although we were skeptical on bringing our car for service for the 2nd time, as our 1st visit was not so great. We are so very happy with the Customer Service we received from Charlie Baladez-Client S service for the 2nd time, as our 1st visit was not so great. We are so very happy with the Customer Service we received from Charlie Baladez-Client Service Manager. Just wow! He was very busy that day, however, he was very considerate as he didn’t want us to wait too long. Service with a smile. We were so pleased with our visit and looking forward to our next visit. Thanks Charlie! More
Charlie and the entire service team delivered their normal efficient and professional experience. My car was ready a bit earlier than they said, which is always nice. normal efficient and professional experience. My car was ready a bit earlier than they said, which is always nice. More
Jose was great at service. Ans my Q and was accurate on the time it would take to complete the job. Which I greatly appreciated He had loaner available for me. the time it would take to complete the job. Which I greatly appreciated He had loaner available for me. More
It was quick service. Service consultant is very knowledgeable and nice and professional . I was so happy with my visiting. I did not expect the service time was quick. knowledgeable and nice and professional . I was so happy with my visiting. I did not expect the service time was quick. More