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Acura of Escondido

Escondido, CA

5.0
291 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 291 reviews

September 30, 2020

Jose was great at service. Ans my Q and was accurate on the time it would take to complete the job. Which I greatly appreciated He had loaner available for me. More

by Bob Friedberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Sep 30, 2020 -

Acura of Escondido responded

Thank you for the wonderful review, Bob! We are glad to see that Jose answered all your questions so satisfactorily. If we can assist you further, don't hesitate to let us know.

September 28, 2020

It was quick service. Service consultant is very knowledgeable and nice and professional . I was so happy with my visiting. I did not expect the service time was quick. More

by calvintran55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez, Sean Weaver
Sep 28, 2020 -

Acura of Escondido responded

Calvin, thank you for taking the time to share your quick service experience with Sean and Jose! We appreciate your positive feedback, and we look forward to working with you for years to come!

September 17, 2020

Salesman was very helpful as well as after the sale. Made buying a easy experience, answered all my questions in a professional way. Pleasant experience More

by Charles.bertolino7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zhou a Acura Escondido made buying a breeze
Sep 18, 2020 -

Acura of Escondido responded

Thank you for the great review, Charles. We are happy to know that you enjoyed an easy car-buying experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

September 13, 2020

We were greeted right away , Glen took his time to help us out the first time and the second time , we got the help we were looking for. Thank you once again. More

by santoserica5423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen
Sep 14, 2020 -

Acura of Escondido responded

Santos, It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

September 02, 2020

Very friendly, Charlie accommodated to service my car the same day. He gave me the direct number to get to speak to him without being transferred 👍 More

by Maribelqflorido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Sep 02, 2020 -

Acura of Escondido responded

Thank you for the wonderful review! Charlie was happy to assist you with everything. We are always here for you if you need anything else.

September 02, 2020

Glen and Zhou were very helpful and responsive to our questions. They made the car buying process smooth and non-stressful. We would recommend them highly. More

by Kakdvm8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen
Sep 03, 2020 -

Acura of Escondido responded

Thank you for taking the time to write a review! We are happy to hear Glen and Zhou were able to help you find a great car and was able to make your overall experience at our dealership smooth. if you ever need help with your new ride, feel free to give us a call!

August 27, 2020

I have been coming here for years and Charlie Baladez and his team are terrific! I will continue having them service my vehicle in the future. More

by J Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez
Aug 27, 2020 -

Acura of Escondido responded

Thank you for the 5-star rating and great review! We are delighted to know that you are a loyal customer and to know that Christian and our team have been helpful. We are happy to have you a part of the Acura of Escondido family!

August 25, 2020

I can't say enough about the service we have received from Escondido Acura these past 9 years. In 2011 we purchased a new MDX and a TLX. In 2015 we purchased another new TLX. To me the difference in o More

by doneanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez, Client Service Manager, is excellent.
Aug 25, 2020 -

Acura of Escondido responded

Thank you for the great review! We are so pleased to see that you consistently have outstanding experiences with us! If there is anything else we can do for you, please be sure to let us know!

August 24, 2020

Charlie Baladez in service has kept me on the road for years. Knowledgeable and always goes the extra mile, sometimes literally. Because of Charlie I have never had a breakdown, and my job in commercial r More

by Ann B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez. , Sean Weaver
Aug 25, 2020 -

Acura of Escondido responded

HI Ann, We are pleased to hear Charlie has always delivered great service experiences for you. We do hope we can be of assistance in the future. Take care!

August 07, 2020

Charlie is a true professional and the only reason I drive all the way to Escondido for service. He is courteous, knowledgeable and honest which are rare characteristics these days. More

by Kevin.mcveigh
Recommend Dealer
Yes
Employees Worked With
Charlie Balas
Aug 07, 2020 -

Acura of Escondido responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Charlie who was courteous, knowledgeable, and honest. We appreciate your business!

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