Acura of Escondido

The service department is wonderful to work with. We have been coming to Charlie for many years. The service is always completed by the promised time with no problems. been coming to Charlie for many years. The service is always completed by the promised time with no problems. More

100% satisfaction - Even through the holidays, my experience was superb. Jose G was my contact person and he took care of all my necessary needs. Provided me with a loaner vehicle and made sure I was experience was superb. Jose G was my contact person and he took care of all my necessary needs. Provided me with a loaner vehicle and made sure I was informed of every move. More

Absolutely the best in North County. Charlie was friendly, professional and kept us informed on the status of our service/repairs. The entire service staff went the extra mile. friendly, professional and kept us informed on the status of our service/repairs. The entire service staff went the extra mile. More

I have been taking my Acuras to the Escondido Acura for service for at least 16 years and have dealt with Charlie the entire time. I’m extremely happy with the service I receive. Charlie is extremely kno service for at least 16 years and have dealt with Charlie the entire time. I’m extremely happy with the service I receive. Charlie is extremely knowledgeable and very friendly and efficient. Tim has also helped me with my service and made sure that everything was done to perfection. These two gentlemen are truly an asset to Acura. I would like to thank them for a great experience each time I come in for my service needs. More

As always Acura delivered excellent service. My service manager Charlie Baladez did a top job, and he gave me an update each day on the progress of the work on my car. manager Charlie Baladez did a top job, and he gave me an update each day on the progress of the work on my car. More

Very friendly and helpful service staff. Clearly said what was to be done and did what they said in a timely manner. They were Very professional!! what was to be done and did what they said in a timely manner. They were Very professional!! More

We are so happy to have chosen Acura of Escondido for our car purchase they’re very helpful with all our needs, actually above and beyond 😷 car purchase they’re very helpful with all our needs, actually above and beyond 😷 More

We have serviced our MDX and RLX at Acura of Escondido for at least 10 years. They are reliable. We have worked without service representative and he takes care of us. for at least 10 years. They are reliable. We have worked without service representative and he takes care of us. More

I always get very good service at Acora of Escondido. They are efficient and keep me informed of what is going on with my car. They are efficient and keep me informed of what is going on with my car. More

Although we were skeptical on bringing our car for service for the 2nd time, as our 1st visit was not so great. We are so very happy with the Customer Service we received from Charlie Baladez-Client S service for the 2nd time, as our 1st visit was not so great. We are so very happy with the Customer Service we received from Charlie Baladez-Client Service Manager. Just wow! He was very busy that day, however, he was very considerate as he didn’t want us to wait too long. Service with a smile. We were so pleased with our visit and looking forward to our next visit. Thanks Charlie! More