Acura of Escondido

I love this Service Department. Very professional and prompt in their estimates of repair time and cost. Charlie Baladez is outstanding- dealership prices are high but the quality of the maintenance is t prompt in their estimates of repair time and cost. Charlie Baladez is outstanding- dealership prices are high but the quality of the maintenance is top notch. More

I’ve been taking my MDX SUV to the Acura of Escondido for 9 years and the service & professionalism is top notch. Especially Charlie B.👍 for 9 years and the service & professionalism is top notch. Especially Charlie B.👍 More

Charlie is the best. Never have to wait long and he’s easy to talk to. Service is performed well and always nice to leave with a clean car. easy to talk to. Service is performed well and always nice to leave with a clean car. More

Great people providing great service! Scheduled online. They picked up and delivered without my even walking out the door. Washed my car inside and out and every interaction with Charlie is pleasant, since They picked up and delivered without my even walking out the door. Washed my car inside and out and every interaction with Charlie is pleasant, sincere and enthusiastic. More

Jose is excellent .He explained the services very well .Very knowledgeable and great customer service. Everyone that works at the dealership are very courteous and friendly .Very knowledgeable and great customer service. Everyone that works at the dealership are very courteous and friendly More

Professional, friendly, outstanding service department always! 15 year customer! Best service department I have ever dealt with. Service and repairs always done properly and ready when promised. Servic always! 15 year customer! Best service department I have ever dealt with. Service and repairs always done properly and ready when promised. Service advisors. Charlie and Jose are awesome!!!!! More

I made an appointment for an oil change. They took the vehicle in immediately and had me out the door in an hour. Great service. vehicle in immediately and had me out the door in an hour. Great service. More

Service was excellent. I was kept well informed. I was a little surprised at the charges. But so be it... I used the "stimulus" check... I will go back, as I have been for over 3 years. little surprised at the charges. But so be it... I used the "stimulus" check... I will go back, as I have been for over 3 years. More

Somehow I must have incorrectly scheduled an appointment online because my appointment was never scheduled. However Charlie still serviced my vehicle without an appointment. And service the car in a reasona online because my appointment was never scheduled. However Charlie still serviced my vehicle without an appointment. And service the car in a reasonable amount of time. More

I worked with Glenn Burger and he did a great job! Thank you for making the process smooth and efficient. It was an easy experience. you for making the process smooth and efficient. It was an easy experience. More