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Acura of Escondido

Escondido, CA

5.0
292 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 292 reviews

March 24, 2021

Always provides excellent service for our car. Charley Baladez is certainly the best service manager around. He always.has a smile and takes time for a friendly conversation. More

by Davfuruk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charley Baladez
Mar 25, 2021 -

Acura of Escondido responded

Thank you for the positive review and rating! We are delighted to know that you have had good experiences with our Service Department and with the help of Charley. We value your business at Acura of Escondido, and we look forward to any future visits!

March 20, 2021

Great dealership! I have been coming here 17 years for service, 5 stars in my book. Charlie Baladez is the best service tech you could ever hope for!👍 More

by doncarson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez is the reason I have consistently come back to your shop.
Mar 22, 2021 -

Acura of Escondido responded

Thank you, Don, for taking the time to share your great car-buying experience with Charlie! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Acura of Escondido.

March 03, 2021

José Gutierrez was Courteous, Friendly and Professional at all times, ensured my vehicle was taken care of in a timely fashion, I didn't miss my medical appointment, Thank You José! More

by JorgeMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José Gutierrez , Sean Weaver
Mar 04, 2021 -

Acura of Escondido responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Acura of Escondido!

February 22, 2021

I love this Service Department. Very professional and prompt in their estimates of repair time and cost. Charlie Baladez is outstanding- dealership prices are high but the quality of the maintenance is t More

by gakkjaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez
Feb 22, 2021 -

Acura of Escondido responded

Hi there, thank you so much for the kind words! We're glad to hear you had a top-notch experience with our Service Department! We truly appreciate your business and welcome you back anytime!

February 20, 2021

I’ve been taking my MDX SUV to the Acura of Escondido for 9 years and the service & professionalism is top notch. Especially Charlie B.👍 More

by Jkhatam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez
Feb 21, 2021 -

Acura of Escondido responded

Thank you for trusting us with your Acura MDX SUV for nearly the past decade! You are in great care here at Acura of Escondido. See you again next time!

February 19, 2021

Charlie is the best. Never have to wait long and he’s easy to talk to. Service is performed well and always nice to leave with a clean car. More

by sgtdg37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie , Sean Weaver
Feb 20, 2021 -

Acura of Escondido responded

Thank you for stopping by! We appreciate you taking the time to leave feedback for us at Acura of Escondido!

February 18, 2021

Great people providing great service! Scheduled online. They picked up and delivered without my even walking out the door. Washed my car inside and out and every interaction with Charlie is pleasant, since More

by danfauchier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie 5 star!, Sean Weaver
Feb 19, 2021 -

Acura of Escondido responded

Thanks for the great review! We're glad to hear your experience was positive. We to see you again soon!

February 17, 2021

Jose is excellent .He explained the services very well .Very knowledgeable and great customer service. Everyone that works at the dealership are very courteous and friendly More

by PAUL920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Sean Weaver
Feb 18, 2021 -

Acura of Escondido responded

Hi Paul, thanks for sharing your excellent experience with Sean and Jose in our Service Department! Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!

February 11, 2021

Professional, friendly, outstanding service department always! 15 year customer! Best service department I have ever dealt with. Service and repairs always done properly and ready when promised. Servic More

by boobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez
Feb 12, 2021 -

Acura of Escondido responded

Thank you for visiting Acura of Escondido. We will be sure to thank Charlie and Jose for providing you with outstanding service. Our Service Department is always here for you.

February 06, 2021

I made an appointment for an oil change. They took the vehicle in immediately and had me out the door in an hour. Great service. More

by Djs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gonzales
Feb 07, 2021 -

Acura of Escondido responded

Glad to hear that our team here at Acura of Escondido made your oil change a pleasant one!

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