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Acura of Escondido

Escondido, CA

5.0
297 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 297 reviews

September 15, 2021

Jose was great when we brought our car in for a A2 maintenance reminder on our car, also got a few other things taken care of under warranty for us. Super friendly the whole time and very easy to work More

by Beast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose gutierrez
Sep 16, 2021 -

Acura of Escondido responded

Hi there, Your satisfaction means everything to us, so we are delighted to hear that our Service Department were able to address your concerns and ensure your happiness. Thank you for choosing Acura of Escondido and please don't hesitate to reach out if there is anything else we can do.

September 09, 2021

Jose is great. Very responsive and transparent about the things need to be serviced. On time completion of service with exact estimates. Love them and recommend them. More

by zohebhasan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 09, 2021 -

Acura of Escondido responded

Your review made us smile. We love hearing that our employees, such as Jose, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Acura of Escondido, we will be sure to keep up our timely services and courteousness.

September 02, 2021

The dealership is clean. Has a nice waiting area. Friendly staff. Jose, my service manager is always friendly, helpful, knowledgeable and kind. I rate him a 10 More

by Joeandbev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose , Sean Weaver
Sep 03, 2021 -

Acura of Escondido responded

Hi there, It is fantastic to know that our Service Department have consistently been helpful, friendly and knowledgeable whilst working with you. Thank you for choosing Acura of Escondido and please know that you are always welcome here.

August 18, 2021

Great experience. Fast and professional. Ken knight was my salesman. He was professional and knowledgeable. He answered all my questions and did not try and hard close, which I appreciate. More

by Dcarrollsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken knight, Sean Weaver
Aug 18, 2021 -

Acura of Escondido responded

Thank you for sharing your experience with us! We appreciate your feedback about your salesman and are so glad that all your questions were answered satisfactorily. Congratulations on your purchase; Acura of Escondido welcomes you back at any time.

August 18, 2021

Charlie in the service department took good care of me and my car. More

by rfoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Aug 19, 2021 -

Acura of Escondido responded

Thank you, we're happy we could help. Please let us know if you have any additional questions. Thank you again for stopping at Acura of Escondido!

August 13, 2021

The salesman and staff are very friendly knowledgeable, and nice. They went out of their way to make the experience pleasant. More

by The dancing queen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iyshia Hernandez 5 stars
Aug 13, 2021 -

Acura of Escondido responded

Thank you for sharing your feedback with us! We are glad to see that the entire team at Acura of Escondido exceeded your expectations. The pleasure was ours; please come back at any time.

August 11, 2021

Jose Gutierrez in-service is tops as far as I am concerned. The work is always done to my satisfaction. I appreciate use of the loaner car while the service is being performed. Keep up the good work More

by Karl Baumerts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Aug 11, 2021 -

Acura of Escondido responded

Thank you for the great review, Karl! We are so pleased to know that the service you have received has consistently exceeded your expectations. We appreciate your kind words for your Service Advisor and we hope to work with you again in the future.

August 07, 2021

I made an appointment via their website. I received a reminder call the night before. I arrived a few minutes before my appointment time, it was taken care of professionally and efficiently. I was waitin More

by ricomadera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Aug 09, 2021 -

Acura of Escondido responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, therefore we are thrilled that our team were able to work with you in a timely manner. Thank you for choosing Acura of Escondido and we appreciate your recommendation.

August 06, 2021

Charlie is Friendly, helpful, quick, complete, competent, knowledgeable, thorough,likeable. More

by melkilner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Aug 06, 2021 -

melkilner1 responded

relates.to the customer.

Aug 07, 2021 -

Acura of Escondido responded

Thank you for sharing how friendly our team is. We're always happy to assist with your vehicle needs at Acura of Escondido. Have a wonderful day!

July 31, 2021

Easy online service scheduling. Jose is great service advisor…knowledgeable and efficient. Service completed on time and at a fair price. Wash and vacuum always appreciated. More

by MGM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Guitierez
Aug 01, 2021 -

Acura of Escondido responded

Thank you for choosing Acura of Escondido. We are happy to know that you had a knowledgeable and efficient service experience. We look forward to working with you again.

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