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Acura of Escondido

Escondido, CA

5.0
291 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 291 reviews

August 11, 2021

Jose Gutierrez in-service is tops as far as I am concerned. The work is always done to my satisfaction. I appreciate use of the loaner car while the service is being performed. Keep up the good work More

by Karl Baumerts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Aug 11, 2021 -

Acura of Escondido responded

Thank you for the great review, Karl! We are so pleased to know that the service you have received has consistently exceeded your expectations. We appreciate your kind words for your Service Advisor and we hope to work with you again in the future.

August 07, 2021

I made an appointment via their website. I received a reminder call the night before. I arrived a few minutes before my appointment time, it was taken care of professionally and efficiently. I was waitin More

by ricomadera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Aug 09, 2021 -

Acura of Escondido responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, therefore we are thrilled that our team were able to work with you in a timely manner. Thank you for choosing Acura of Escondido and we appreciate your recommendation.

August 06, 2021

Charlie is Friendly, helpful, quick, complete, competent, knowledgeable, thorough,likeable. More

by melkilner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Aug 06, 2021 -

melkilner1 responded

relates.to the customer.

Aug 07, 2021 -

Acura of Escondido responded

Thank you for sharing how friendly our team is. We're always happy to assist with your vehicle needs at Acura of Escondido. Have a wonderful day!

July 31, 2021

Easy online service scheduling. Jose is great service advisor…knowledgeable and efficient. Service completed on time and at a fair price. Wash and vacuum always appreciated. More

by MGM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Guitierez
Aug 01, 2021 -

Acura of Escondido responded

Thank you for choosing Acura of Escondido. We are happy to know that you had a knowledgeable and efficient service experience. We look forward to working with you again.

July 24, 2021

Timely agreed upon service was provided ; and when an unexpected leak was discovered an adequate fix was performed. Adding seven words to pass the requirement. More

by Ries
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie BALADEZ
Jul 25, 2021 -

Acura of Escondido responded

Hi there, Thank you for your positive review. We are thrilled you had a helpful, professional and quality service experience. We are looking forward to your next visit with us here at Acura of Escondido.

July 18, 2021

No pressure sales paired with above and beyond customer attention and vehicle knowledge is what you can expect from Ken Knight and the team at Acura Escondido. More

by danielaguirre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Knight , Sean Weaver
Jul 18, 2021 -

Acura of Escondido responded

We would like to thank you for this thoughtful 5-Star review! We are glad you had a pressure-free buying experience! We appreciate your business and we can't wait to see you again soon!

July 17, 2021

Another great experience at the Escondido Acura service center. Charlie Baladez couldn’t be more thorough and very professional. I would recommend him to family and friends. he is someone you can trust. More

by notarangelo2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez
Jul 17, 2021 -

Acura of Escondido responded

Hi there, Thank you for telling us about your great experience. We are thrilled that our team were thorough and professional whilst working with you. We appreciate your recommendation and at Acura of Escondido you are always welcome.

July 14, 2021

Charlie is amazing - provides the best service and makes everything easy to understand. He went out of his way to see that my car was taken care of. More

by sarahgilbert1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez
Jul 15, 2021 -

Acura of Escondido responded

Thank you for the 5-stars and for sharing your experience, Sarah! The team at Acura of Escondido is glad your visit was amazing. We look forward to seeing you back.

July 07, 2021

Excellent customer service, friendly, listened to my needs, explained everything up front, got me in and out. I’m very satisfied with the service. Thank you More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember sorry
Jul 08, 2021 -

Acura of Escondido responded

Thank you for your review! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2021

I bought my Acura at this dealership about four years ago and I continue to drive passed several other Acura dealerships in my area because of the professionalism and attention to detail I get from their ser More

by Dan9_robinson@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez, Sean Weaver
Jul 06, 2021 -

Dan9_robinson@yahoo.com responded

I bought my Acura at this dealership about four years ago and I continue to drive passed several other Acura dealerships in my area because of the professionalism and attention to detail I get from their service department. Thank you

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