Acura of Escondido
Escondido, CA
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Ken was very knowledgeable and shared this knowledge in a very helpful manner. He even shared a list of music with us that he had used to demonstrate the excellent ELS sound system. We epecially appreciated very helpful manner. He even shared a list of music with us that he had used to demonstrate the excellent ELS sound system. We epecially appreciated Ken's helping our older family member learn the new auto technology. He spent considerable time with her over a series of in-person and phone interactions and was incredibly psychologically minded and patient. We also appreciated the welcoming atmosphere we received as members of the LGBTQ community. Iysha and Abby in the finance department were efficient, helpful and demonstrated great senses of humor which reallyade our experience enjoyable. We also appreciated that Craig, the manager, was willing to authorize the touching up of the small paint defects in the two 2019 cars we purchased. More
This was our third car that we purchased from Acura of Escondido. We really like how professional the sales team is, and how there is no pressure to buy. We also received a great deal each time. Escondido. We really like how professional the sales team is, and how there is no pressure to buy. We also received a great deal each time. More
Jose was great when we brought our car in for a A2 maintenance reminder on our car, also got a few other things taken care of under warranty for us. Super friendly the whole time and very easy to work maintenance reminder on our car, also got a few other things taken care of under warranty for us. Super friendly the whole time and very easy to work with. He made sure our concerns were handled personally and seems willingly and wants to do what it takes to make us happy as we left. Most definitely our dealership when we’re home from now on. More
Jose is great. Very responsive and transparent about the things need to be serviced. On time completion of service with exact estimates. Love them and recommend them. things need to be serviced. On time completion of service with exact estimates. Love them and recommend them. More
The dealership is clean. Has a nice waiting area. Friendly staff. Jose, my service manager is always friendly, helpful, knowledgeable and kind. I rate him a 10 Friendly staff. Jose, my service manager is always friendly, helpful, knowledgeable and kind. I rate him a 10 More
Great experience. Fast and professional. Ken knight was my salesman. He was professional and knowledgeable. He answered all my questions and did not try and hard close, which I appreciate. my salesman. He was professional and knowledgeable. He answered all my questions and did not try and hard close, which I appreciate. More