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Acura of Escondido

Escondido, CA

5.0
295 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 295 reviews

February 12, 2022

Had my car serviced (Oil Change) on Friday, 2/11/22. Jose is always pleasant, helpful and friendly. Called to make appt. earlier in the week, he returned my call promptly with available service times. More

by ambotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Feb 13, 2022 -

Acura of Escondido responded

We are so pleased to read that our Service Team took great care of you here at Acura of Escondido. We strive to provide our customers with the best service possible in a timely manner. We appreciate and value your business. Thank you for your kind review.

February 09, 2022

I've taken my Acura rdx in for service related items and the service manager Charlie was very helpful on all matters. Thanks Charlie More

by ehrkej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
Feb 09, 2022 -

Acura of Escondido responded

Acura of Escondido wants to thank you for the five star rating. We appreciate the comments regarding the service experience!

February 07, 2022

Once again Charlie Baladezprovided great service. He is always prompt, informative, and concerned about delivering the best results as quickly as possible. I trust his honesty . And when he wasn't availabl More

by dr_joyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez, Jose Guitierrez (previous visit)
Feb 08, 2022 -

Acura of Escondido responded

Hi there, We are happy that our team always provides you with prompt, informative, and great service. Thank you for choosing Acura of Escondido and we look forward to seeing you again in the future.

February 05, 2022

Charly was great as usual. The problem is with corporate Acura. The 3g problem should have been fixed by them. More

by davidejanssen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 06, 2022 -

Acura of Escondido responded

Thank you for sharing your review. We are happy to know that you enjoyed working with our team here at Acura of Escondido. If you have any other feedback for us to address, please feel free to reach out. Our team is here for you.

February 03, 2022

Abby was great. She was very professional and explained everything. Very pleasant experience. Even after I left the dealership I was able to text her a question. More

by Ericaburris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail -sales person
Feb 03, 2022 -

Acura of Escondido responded

Erica, thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future at Acura of Escondido.

February 03, 2022

Honest, efficient and reasonable. I would definitely buy an Acura here again. Zhou was great. More

by Pntownshend
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zhou
Feb 03, 2022 -

Acura of Escondido responded

Hello, we appreciate you taking the time to share this positive feedback about our Sales Team here at Acura of Escondido.

January 31, 2022

We've got out MDX from this particular shop in 2019. Since then both the sale experience and our regular maintenance services have been very pleasant. All personal especially Jose Gutierrez are very pro More

by Shinar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 02, 2022 -

Acura of Escondido responded

Hi there, At Acura of Escondido, we appreciate your return business and we are pleased you are enjoying your Acura MDX. If we can be of any further assistance then please let us know.

January 28, 2022

I always request Jose Gutierrez every time I need to service my car at Acura in Escondido, CA. He is the best. He is professional, courteous, knowledgeable and just a great person. He takes the More

by lindad5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Feb 01, 2022 -

Acura of Escondido responded

Thank you for the kind feedback and 5-star rating. We appreciate your dedicated business with Acura of Escondido and we are happy that our Service Team always provides you with excellent service.

January 26, 2022

Love the customer service, they pick up my car , service it , bill me online and then drop my car off after they wash it! More

by dalensyl05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierre
Feb 01, 2022 -

Acura of Escondido responded

We strive to provide our customers with the best service possible here at Acura of Escondido. We appreciate your kind words for our Service Team.

January 26, 2022

Zhou is an awesome salesman, made the whole purchase of my MDX a great experience. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Felipe, Sean Weaver
Feb 01, 2022 -

Acura of Escondido responded

John, Acura of Escondido wants to thank you for the five star rating. Enjoy the new MDX!

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