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Acura of Escondido

Escondido, CA

Overview
Reviews
5.0
295 Reviews
Call Dealership (844) 592-6086
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1502 Auto Park Way N

Escondido, CA

92029

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Showing 295 reviews

July 20, 2022

I have been taking my Acura MDX here for 7 years. Charlie has always been extremely helpful, polite, and professional. He always explains what will be done and offers the best price possible. More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Sean Weaver
Report | Print
Jul 21, 2022 -

Acura of Escondido responded

Hello Nancy, we appreciate you returning to do business with us. Acura of Escondido strives to provide helpful, polite, and professional service to all our customers.

July 09, 2022

Great people and incredible service keeps me coming back. Acura of Escondido the very best. More

by doneanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez is why I keep coming back for service.
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Jul 14, 2022 -

Acura of Escondido responded

Thank you for providing us with such wonderful feedback. We are so pleased to know that the team here at Acura of Escondido always provides you with incredible service. We value you as a customer and we look forward to working with you in the future for any automotive needs.

Jul 14, 2022 -

doneanderson responded

Charlie Baladez our Service Coordinator is the very best. He is able to balance the needs of the customer with thise of the dealership. He is not only an amazing employee he has become a good friend. Cudos to your Service Team.

July 02, 2022

Jose was very friendly I had a great experience. I bought my Acura from here always nice here. More

by Vik Singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jul 08, 2022 -

Acura of Escondido responded

Vik, it is our pleasure to be able to assist you with your vehicle needs. Our Sales Team at Acura of Escondido is thrilled to learn your experience with us was friendly and successful. Enjoy your new Acura, and do not hesitate to give us a call if you need anything else.

June 29, 2022

Jose provided exceptional service. He carefully listened to my concerns and made sure the service order was perfectly accurate. He went over my car with me upon completion. I feel he i More

by Joelhersh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose G
Report | Print
Jul 01, 2022 -

Acura of Escondido responded

Joel, in order to deliver the best experience possible, we try to set our expectations high for ourselves here at Acura of Escondido. We're so glad to receive your positive review and learn that you had an exceptional and accurate experience with our Service Department. Please don't hesitate to reach out if there are any further questions you may have, and have a great day.

June 25, 2022

I was very pleased with the service I received at Acura of Escondido. The service advisor was friendly, professional and very helpful. More

by Jtroy97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Sean Weaver
Report | Print
Jun 26, 2022 -

Acura of Escondido responded

Thank you for your five-star review! All of us are happy to read that you had such a professional and helpful encounter with our Service Team here at Acura of Escondido. Please don't hesitate to let us know if there's anything else we can help with in the future.

June 25, 2022

Nice friendly staff, accommodating and very professional. Timewise I was there a little too long for oil change, but would repeat More

by Hawiiansand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jun 27, 2022 -

Acura of Escondido responded

Hello dear customer, we are so glad that you came to see us here at Acura of Escondido. We hope you continue to visit us for any service related needs.

June 18, 2022

Friendly staff & good service advisor Clean facilities & rental cars. Free wash & vaccum. They have bathrooms & vending machines More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie service advisor
Report | Print
Jun 19, 2022 -

Acura of Escondido responded

John, thank you for this review. At our dealership, we always provide clean facilities and rental cars because we want to make our customers feel as if they are at home. Visit us again at Acura of Escondido for all of your automotive needs.

June 17, 2022

Very pleased with my service rep on June 14. Also, happy with the service provided. More

by Rock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny? Service rep, Sean Weaver
Report | Print
Jun 18, 2022 -

Acura of Escondido responded

We appreciate your wonderful review for us here at Acura of Escondido. Our main goal is to always provide excellent service and make our customers happy. Please visit us again for any of your future automotive needs or questions.

June 14, 2022

Great customer service in parts. Worked in an appropriate time frame. Sales representatives need more initiative. I expressed interest in a vehicle. Not 1 sales representative approa More

by Natalieramos.ojeda13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Report | Print
Jun 17, 2022 -

Acura of Escondido responded

Thank you for the excellent review and your feedback. We love to hear that our parts department was able to get you in an appropriate time frame. We hope we are able to assist with any of your future automotive needs at Acura of Escondido.

June 01, 2022

We’re very pleased with our purchase at Acura of Escondido. Extremely helpful and professional staff. Will definitely be our Acura dealership from now on! More

by aliciahalstead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aisha in Finance and Sakes Ken Knight , Sean Weaver
Report | Print
Jun 02, 2022 -

Acura of Escondido responded

Acura of Escondido greatly appreciates your star rating and feedback! We hope to serve you again in the future.

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