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Acura of Escondido

Escondido, CA

5.0
297 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 297 reviews

September 23, 2022

Jose was very thorough with me about my concerns and explained what I needed to know and what was recommended More

by Pennyberman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 23, 2022 -

Acura of Escondido responded

Hi Pennyberman! Thank you for choosing Acura of Escondido for your service needs. We are pleased to know that our Service Team was able to provide good communication during your visit. Please let us know if there is anything else we can do for you.

September 18, 2022

The service advisors are always great, but I feel like things have digressed with no car washes or courtesy vehicles More

by danatrue5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Balafez, Sean Weaver
Sep 21, 2022 -

Acura of Escondido responded

Hello, Our goal is to provide exceptional service to every customer. If you would like to discuss your feedback regarding your recent visit, please feel free to reach out to me. I look forward to connecting with you. Thank you, Craig Morman Acura of Escondido General Manager craig.morman@penskeautomotive.com

September 13, 2022

Zhou was the best one. He tried to find the way to get us a car. I would recommend my friend come see him More

by Gavin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zhou
Sep 13, 2022 -

Acura of Escondido responded

Hello Gavin! We appreciate you taking the time to leave us a 5-star rating and choosing Acura of Escondido for your automotive needs. Have an incredible day!

September 12, 2022

Even though I live in another part of the county, I always bring my ILX to Charlie in Escondido because of the extra mile service he provides! More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Baladez
Sep 13, 2022 -

Acura of Escondido responded

Great review! Our Service Team at Acura of Escondido is happy to know you are pleased with our extra mile service. We appreciate your loyalty and are grateful to have you as a customer. Take care.

September 08, 2022

I've been having my cars serviced at Acura of Escondido for 20 years so they must be doing something right. My car is done right, and when they said it would be done. Thank you, Charlie! More

by e.elmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie, Sean Weaver
Sep 08, 2022 -

Acura of Escondido responded

Wow, 20 years. Now that's what we call a loyal and dedicated family member. Acura of Escondido is deeply honored for your continued business. We are truly grateful to read that your car is done right and within the scheduled time. Thank you.

September 03, 2022

About as straightforward as an automobile purchase gets. Both Ken and Fred were very helpful in answering all of my questions and being very up-front with pricing. They even found better financing for me, b More

by tommco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Knight
Sep 05, 2022 -

Acura of Escondido responded

Hello, we are happy to read that our Sales Team delivered up-front pricing and better financing. Acura of Escondido works to provide 100% customer satisfaction. Thank you for your positive review.

August 26, 2022

Excellent service department. Very knowledgeable and honest service managers and mechanics and technicians. I have been having my MDX serviced here for 4 years and am very plea More

by richard_8470
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
August 24, 2022

Excellent customer service! It was a simple transaction and they made it seamless 😊 Thank you Fred for all your follow ups and a huge thank you to Glen for making things happe More

by jjrs07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Farsian
Aug 25, 2022 -

Acura of Escondido responded

Sounds like you had a great experience at Acura of Escondido from start to finish, which makes us very happy! We are glad to learn you didn't feel pressure and you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.

August 19, 2022

The service department scheduled me in within a couple of hours and diagnosed and fixed my ailing cabin ventilation fan and filters in less than 90 minutes. Jose Gutierrez, my service advisor, was polite and More

by DesertDave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Aug 23, 2022 -

Acura of Escondido responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Escondido with only the best there is to offer. It’s so lovely to hear that our team helped to make your experience such a positive one.

Aug 23, 2022 -

Acura of Escondido responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Escondido with only the best there is to offer. It’s so lovely to hear that our team helped to make your experience such a positive one.

Aug 23, 2022 -

DesertDave responded

When we are in San Diego, Acura of Escondido is our go-to place for service. When we are at our Tucson home, Chapman Acura has been very good. These two service departments strongly support making Acura my first choice when we transition to electric vehicles in a few years. I look forward to seeing the 2024 Acura EV offerings. Best wishes!

Aug 23, 2022 -

Acura of Escondido responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Escondido with only the best there is to offer. It’s so lovely to hear that our team helped to make your experience such a positive one.

August 16, 2022

Great experience buying an Acura out of state ! Everyone was great to work with and responded quickly with information. The entire process was efficient a professional experience ! More

by Burtonkb4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred, Tim, Abbie, Craig , Sean Weaver
Aug 19, 2022 -

Acura of Escondido responded

Hello, Acura of Escondido is glad to learn you had a great and professional car-buying experience. We are honored that you drove from another state to do business with us. May you enjoy many miles in your new Acura. Thank you for your five-star review.

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