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Acura of Escondido

Escondido, CA

5.0
291 Reviews

1502 Auto Park Way N

Escondido, CA

92029

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Showing 291 reviews

August 26, 2022

Excellent service department. Very knowledgeable and honest service managers and mechanics and technicians. I have been having my MDX serviced here for 4 years and am very plea More

by richard_8470
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
August 24, 2022

Excellent customer service! It was a simple transaction and they made it seamless 😊 Thank you Fred for all your follow ups and a huge thank you to Glen for making things happe More

by jjrs07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Farsian
Aug 25, 2022 -

Acura of Escondido responded

Sounds like you had a great experience at Acura of Escondido from start to finish, which makes us very happy! We are glad to learn you didn't feel pressure and you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.

August 19, 2022

The service department scheduled me in within a couple of hours and diagnosed and fixed my ailing cabin ventilation fan and filters in less than 90 minutes. Jose Gutierrez, my service advisor, was polite and More

by DesertDave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Aug 23, 2022 -

Acura of Escondido responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Escondido with only the best there is to offer. It’s so lovely to hear that our team helped to make your experience such a positive one.

Aug 23, 2022 -

Acura of Escondido responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Escondido with only the best there is to offer. It’s so lovely to hear that our team helped to make your experience such a positive one.

Aug 23, 2022 -

DesertDave responded

When we are in San Diego, Acura of Escondido is our go-to place for service. When we are at our Tucson home, Chapman Acura has been very good. These two service departments strongly support making Acura my first choice when we transition to electric vehicles in a few years. I look forward to seeing the 2024 Acura EV offerings. Best wishes!

Aug 23, 2022 -

Acura of Escondido responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Escondido with only the best there is to offer. It’s so lovely to hear that our team helped to make your experience such a positive one.

August 16, 2022

Great experience buying an Acura out of state ! Everyone was great to work with and responded quickly with information. The entire process was efficient a professional experience ! More

by Burtonkb4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred, Tim, Abbie, Craig , Sean Weaver
Aug 19, 2022 -

Acura of Escondido responded

Hello, Acura of Escondido is glad to learn you had a great and professional car-buying experience. We are honored that you drove from another state to do business with us. May you enjoy many miles in your new Acura. Thank you for your five-star review.

August 13, 2022

This was the first time to take my car in for service as we have just moved here from Scottsdale AZ.Charlie was my contact and he was great, keep up the good work. I noticed that the inventory was extremely More

by Msgzmajaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with Charlie Baldez good man.
Aug 16, 2022 -

Acura of Escondido responded

Thank you for taking the time to recognize our wonderful Service Team! Acura of Escondido appreciates your business and is looking forward to working with you more! Have a fantastic day and stay safe!

Aug 16, 2022 -

Msgzmajaz responded

Thanks I will see you again!

August 13, 2022

Always great service and quick. The service writers are professional, personable, and thorough! Good experience every time. More

by dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 13, 2022 -

Acura of Escondido responded

Hi Dan. Acura of Escondido appreciates the awesome review. We're happy to know that our Team was super professional and personable during your experience. Come back to see us!

August 12, 2022

My experience dealing with Acura of Escondido has always been top notch. Service Mgr. Charlie is professional and very knowledgeable about Acura’s. More

by nan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie/-/ Service Mgr, Sean Weaver
Aug 15, 2022 -

Acura of Escondido responded

Hi, it makes us happy knowing your experiences are always top-notch. Our Service Team strives to be knowledgeable about the vehicles. for our guests. We look forward to seeing you again at Acura of Escondido.

August 12, 2022

My husband and I had been looking for this particular vehicle, color and style, they had it and immediately scheduled an appointment and boom we bought it!!! More

by Lapiwi8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zhou
Aug 15, 2022 -

Acura of Escondido responded

Hello, Welcome to the Acura of Escondido family! Our Sales Team is happy to know that we found the vehicle you wanted. We hope you are enjoying your new ride.

Aug 17, 2022 -

Lapiwi8 responded

I’m very happy with my Acura!

August 09, 2022

Service writer was great. Courtesy at the topof yhr scale. Wait timd and service rendered were approximate. Customer lounge could some supply replenishment. More

by Hughmartinhug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSE GUTIERREZ
Aug 10, 2022 -

Acura of Escondido responded

We are happy to know your overall experience was great. Thank you for your feedback we appreciate your business.

August 06, 2022

I like and trust service advisor Jose Gutierrez. I will return for future service needs. More

by ofsmith52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 08, 2022 -

Acura of Escondido responded

Hi, it makes our Service Team proud to know that we provide service that you can trust. Acura of Escondido looks forward to seeing you in the future for your automotive needs.

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