Acura of Ellicott City

Work completed in time promised A1 B1 service. Also performed two transmission updates that seems to have improved shifting. I've been happy with the service department. They are res A1 B1 service. Also performed two transmission updates that seems to have improved shifting. I've been happy with the service department. They are responsive to my questions. More

the best service , and very helpful dealership thank you Mr Damon u are very nice and the best services I will recommend my friend that Norris Acura west is the best dealership thank you Mr Damon u are very nice and the best services I will recommend my friend that Norris Acura west is the best dealership More

Quick and Easy Car Buying Experience Great dealership and Salesman. They treated me fair and got me in and out in a new RDX very quickly. I’d go back again. Great dealership and Salesman. They treated me fair and got me in and out in a new RDX very quickly. I’d go back again. More

Great Customer Service and Nice Dealership I've had a great experience working with Donell Newton. This is my 2nd Go Round dealing with Mr. Newton. He displayed a wealth of knowledge about the I've had a great experience working with Donell Newton. This is my 2nd Go Round dealing with Mr. Newton. He displayed a wealth of knowledge about the car business. Also a Great Shoutout to Mr. Ronald Speert. These Two Gentlemen are great to the customers and their needs More

Great cars and great salesman This is my 3rd Acura and I can't say enough about these great cars. The sales dept and service dept have always treated me and my family very fairly. This is my 3rd Acura and I can't say enough about these great cars. The sales dept and service dept have always treated me and my family very fairly. More

I see why so many people despise taking their vehicles to dealers for service. This place is a RIP off & $$$ trap. Behind all the smiles & courtesies is a service suggestion & a fee, even on manufacturers se dealers for service. This place is a RIP off & $$$ trap. Behind all the smiles & courtesies is a service suggestion & a fee, even on manufacturers service. The service dept is a SALES TEAM. The BIGGER the smile. The BIGGER the FEE$$$. If possible, take your vehicle to someone you trust. More

Buying a car made simple! I had a great experience working with Larry and Riley. They both had made contact with me prior to me making an appointment to come in to talk. All my I had a great experience working with Larry and Riley. They both had made contact with me prior to me making an appointment to come in to talk. All my questions were answered. The process of negotiating a price and meeting with the finance team went seamlessly. Very professional team! Will definitely recommend to our friends! More

Great experience It was a pleasure working with Nate, very accomodating. It was a great experience. We are a very satisfied customers. We will surely recommend Acura N It was a pleasure working with Nate, very accomodating. It was a great experience. We are a very satisfied customers. We will surely recommend Acura Norris. More

Wonderful!! We were welcomed by a staff member as soon as we walked in at Norris Acura. Nate Chapelle helped us and answered all our questions about the RDX. It w We were welcomed by a staff member as soon as we walked in at Norris Acura. Nate Chapelle helped us and answered all our questions about the RDX. It was a great experience in purchasing the RDX. More

Great team work They seem to have customer service down to a science. A team approach to excellence. Car always clean and well cared for on their watch. They seem to have customer service down to a science. A team approach to excellence. Car always clean and well cared for on their watch. More