Acura of Ellicott City

I went to Norris Acura and was greeted with wonderful customer service. My salesman Ji Kim was the best!! I told him exactly what I wanted, and they came through. customer service. My salesman Ji Kim was the best!! I told him exactly what I wanted, and they came through. More

Great place to purchase a vehicle. Friendly , honest and they will go out of their way. They exceeded my expectations. I will return for my next purchase in the future. they will go out of their way. They exceeded my expectations. I will return for my next purchase in the future. More

Thanks to everyone at Norris ACURA for making everything go smoothly and getting us the car we wanted, At a good price, and in a timely manner go smoothly and getting us the car we wanted, At a good price, and in a timely manner More

Service at the acura dealer I love my acura and the service is always top notch! They service my car in a timely manner and communicate with me a lot to let me know what is going I love my acura and the service is always top notch! They service my car in a timely manner and communicate with me a lot to let me know what is going on with my car. More

I’d like to recommend that you use Jordan for your vehicles purchase. From start to finish he was professional, attentive, knowledgeable, and willing to go above and beyond to ensure I was completely vehicles purchase. From start to finish he was professional, attentive, knowledgeable, and willing to go above and beyond to ensure I was completely satisfied with my purchase. The vehicle I purchased had a minor problem and Jordan immediately addressed my concern right away. Thank you Jordan for all you do. I am a very satisfied consumer!!!! More

Multiple days - but in the end it worked great. Norris Acura did a great job providing the car that I wanted to test drive and then later ushering me through the process to obtain the sale. On my fi Norris Acura did a great job providing the car that I wanted to test drive and then later ushering me through the process to obtain the sale. On my first day there, there was an interest in moving forward with the sale but it was taking several hours to work between the sales representative and the business manager to finalize the deal and finance options. Upon my return on the second day, the car was prepped and all paperwork was ready for me to walk in and out with the new car and also trading in my old car. I found Norris Acura not to be pushy on the sale or overly aggressive. They were reasonable to work with as I was in communication with other dealerships in the area that were less coordinated with their sales departments (multiple different people calling me even after I mentioned that I had already purchased a car). More

Jordan and Riley were very patient and knowledgeable I felt this dealership was knowledge, courteous and took much time during the sale. I would highly recommend Norris Acura ! Jordan and Riley were ex I felt this dealership was knowledge, courteous and took much time during the sale. I would highly recommend Norris Acura ! Jordan and Riley were extremely knowledgeable and patient during the sale More

excellent They were accommodating and provided tremendous assistance in the process which included 3 deals-buying the original leased car, trading in a car, and They were accommodating and provided tremendous assistance in the process which included 3 deals-buying the original leased car, trading in a car, and leasing a brand new 2020 RDX. More

The entire purchase process was painless and not overbearing. The General Sales Manager could not have been more accommodating. He was able to locate the exact vehicle that I wanted and had it del overbearing. The General Sales Manager could not have been more accommodating. He was able to locate the exact vehicle that I wanted and had it delivered in short order, even though it was at another dealer over five hours away. The entire sales team was very customer oriented. More

It was my first time purchasing a brand new car, and Damon the sales rep was awesome. The process didn’t take long at all Damon the sales rep was awesome. The process didn’t take long at all More